Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly Bed® and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoods breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
The hotel is compliant with the Americans with Disabilities Act. ADA compliant guest rooms are available with both a king bed or 2 queen beds. Rooms have spacious bathrooms which include both a roll-in shower as well as a low-edge tub.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room.
Check Cashing Policy
The front desk will cash personal checks for Starwood Preferred Guest Gold and Platinum Preferred Members only, up to $300.00 per stay (not per day) with valid identification. Other conditions may apply.
Gift Certificate Policy
To purchase a gift certificate, please contact Michael Rosenfield, Asst. General Manager at (407) 531-3555 Monday - Friday between 8am and 6pm.
Gift Certificates may be purchased in any dollar value OR for a specific purpose (i.e. room and tax charges).
Original certificate must be presented at the time of check-in and the value will be applied to the reservation.
Dogs up to 40 pounds are allowed. The Westin Heavenly Dog program includes: a Westin Heavenly® Dog Bed, welcome kit, food & water bowls and floor mat. Pets must be kept under control at all times. There is no fee for pets, but charges may apply in the event of damage to the room.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
The hotel is 100% smoke-free.