Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
The hotel is compliant with ADA. ADA compliant guest rooms are available, but advance reservations are required.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room.
Check Cashing Policy
Check cashing services are available to guests who present valid identification. There is a limit of $300 per stay.
Connecting Room Policy
The hotel has a limited number of connecting rooms. Please request connecting rooms upon reservation to ensure availability
Early Departure Policy
Please be advised that a fee of one night's room rate plus taxes will apply to all early departures, unless you inform the front desk of the change at check-in.
Extra Bedding Policy
Rollaway beds are permitted only in guest rooms and suites with king-size beds. Rollaway beds are not permitted in rooms with double beds. Rollaway beds are available for a daily fee but are subject to availability.
Gift Certificate Policy
To redeem a gift certificate, please contact the hotel directly.
Dogs up to 40 pounds are allowed. There is a limit of 2 dogs allowed per room. Cats are not permitted. A complimentary Heavenly® Dog Bed is provided. Guests must sign a Pet Regulations and Damage Waiver Form at check-in.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 14 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
A valid credit card is required at the time of check-in for the payment of the room, tax, and incidentals.
If a guest wishes to pay with cash at check-in or checkout, a valid credit or debit card must still be presented at check-in and authorized for the full stay to cover the room rate, taxes, and incidental fees. At checkout, the hotel will accept cash as payment and cancel the authorization on the credit or debit card; however, this cancellation can take 5 to 14 business days to complete. The hotel is not responsible for fees or charges related to authorizations.
For payment arrangements to a third-party credit card, please contact the hotel’s accounting department at least 72 hours prior to a guest’s arrival. Contact Beth Ronnan, Monday through Friday, at (1)(954) 245-3861 or email at email@example.com. After hours, please contact the manager on duty.
Company checks are not accepted.
Resort Charge Policy
A daily Resort Charge of 25 USD, plus tax, per day will be posted to each guest room for a variety of amenities and services.
- Two complimentary signature cocktails in the main dining room or at Waves
- Cold bottled water
- Complimentary morning newspapers by request
- Pool and beach towels
- WestinWORKOUT® Fitness Studio
- Local and domestic long distance telephone calls
- Heavenly Spa by Westin™ discounts
- Westin® Kids Club discounts
- Twice weekly RunWESTIN™ events
- Weekly sunrise yoga
All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates the smoking policy.