The Westin Sendai Announcements & Policies


Westin Guest Experiences

Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.

Hotel Policies

3:00 PM     12:00 PM

Alcohol Policy

Alcoholic beverage service is restricted to those 20 years or older.

Age Requirement Policy

Guests must be 18 years or older with valid, government-issued ID to check into the hotel.

Babysitting/Child Care Policy

The hotel does not offer babysitting service. However, we are pleased to provide details on local babysitting companies. Please contact the hotel for further information.

Check Cashing Policy

We regret that there is no check cashing service at the hotel.

Connecting Room Policy

Connecting rooms must be requested in advance and are subject to confirmation by the hotel.

Early Arrival Policy

An early check-in fee will apply to guests arriving before 3pm. A percentage of the room rate will be applied to the guest’s bill as follows: 30% for arrivals from 12pm to 3pm, 50% for departures between 9am and 12pm, and 100% for departures before 9am.

Late Checkout Policy

A late checkout fee will apply to guests checking out after 12pm. A percentage of the room rate will be applied to the guest’s bill as follows: 30% for departures prior to 3pm, 50% for departures between 3pm and 6pm, and 100% for departures after 6pm.

Pet Policy

Pets are not allowed.

Smoking Policy

Smoking and non-smoking guest rooms and suites are available. All of the hotel's public areas and restaurants are non-smoking.

Visa/Passport Policy

Foreign visitors must present a valid passport upon check-in.