The Westin Sanya Haitang Bay Resort
Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
Disability Accessible Policy
The resort has two disability accessible rooms and can provide a wheelchair upon request. Please contact Service Express® to arrange TDD equipment or inquire about wheelchair availability.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification). Guests are not permitted to bring alcohol into the resort or to remove alcohol from the premises.
Age Requirement Policy
Guests must be 18 years or older with photo identification to reserve a room. Minors must be accompanied by an adult.
Check Acceptance Policy
No personal checks are accepted.
Connecting Room Policy
Connecting rooms are subject to availability at check-in and cannot be confirmed prior to arrival.
Credit Card Policy
In addition to the credit card requirement for reservations, a valid credit card must be presented at check-in. If a guest wishes to pay cash at check-in or checkout, a credit card must still be provided.
Early Departure Policy
Departure dates are confirmed upon check-in. An early departure fee may apply to guests departing prior to their scheduled departure date.
Early Arrival Policy
Early arrival is available upon request and subject to availability upon check-in. Guests wishing to guarantee early arrival must reserve a room for the previous night.
Extra Bedding Policy
All guest rooms may accommodate one extra bed per room, for a fee.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways and child rollaways may incur extra charges. Baby cots are free and measure 50 centimeters by 80 centimeters.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the resort directly.
Late Checkout Policy
We are pleased to offer late checkout, upon request and subject to availability. A fee equal to 50% of one night's stay will apply to guests checking out before 6pm. After 6pm, the full room rate will apply.
Pets are not allowed.
A valid credit card is required for all reservations and must be presented at check-in. Guests who wish to pay cash at check-in or checkout are still required to present a credit card.
We are pleased to accommodate requests for smoking or non-smoking guest rooms. Smoking in a non-smoking room will result in additional cleaning fee.
The resort offers a waitlist. Please contact us directly to be placed on the waitlist. Guests should provide a phone number and will be called if a room becomes available.