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Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly Bed® and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoods breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
Special Conditions
Maru Korean Restaurant Closed Until June 10, 2013
Until June 10, 2013, Maru Korean restaurant is closed for maintenance. Please contact the resort for further information.
Currency Fluctuations
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Hotel Policies
Disability Access Policy
Disability access is available throughout the resort. Please contact Service Express for availability or to set up TDD equipment and wheelchair rental.
Alcohol Policy
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Age Requirement Policy
Guests must be 18 years or older with photo identification to reserve a room.
Check Policy
Personal checks are not accepted. Travelers checks are accepted, with valid identification.
Connecting Room Policy
Connecting rooms may be requested however cannot be guaranteed in advance. For further information, please contact the resort directly.
Early Departure Policy
An early departure fee of one night's room rate plus taxes will apply to guests departing prior to their scheduled departure date.
Early Arrival Policy
Early arrival is available upon request and subject to availability upon check-in. Guests wishing to guarantee early arrival must reserve a room for the previous night.
Extra Bedding Policy
We offer the rollaway beds in select guest rooms and suites. The Heavenly Crib is available upon request in all rooms and suites.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the resort directly.
Late Checkout Policy
Late checkout is available and subject to availability. For checkouts before 6pm, 50% of one night's room rate will apply. Checkouts after 6pm will incur one night's room rate.
Pet Policy
Pets are not allowed.
Payment Policy
Credit cards must be presented upon check-in. Please note that local credit cards can only be authorized on-site. The resort does not accept third-party credit card authorizations for payment.
Smoking Policy
Both smoking and non-smoking guest rooms are available. Smoking is only permitted in designated areas throughout the resort.
Visa/Passport Policy
Upon check-in, our Guest Services Agent must register international guests' visa and passport details. Since this may require a few moments of your time, we appreciate your patience and understanding.
Waitlist Policy
The resort does maintain a waitlist. Please contact the resort directly to be placed on the waitlist. Guests should provide a phone number and will be called if a room becomes available.