The Westin Jekyll Island Announcements

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Westin Guest Experiences

Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.

Hotel Policies

3:00 PM     12:00 PM

Weekends last longer at Westin with late checkout on Sunday. Availability may vary.

Accessibility Policy

The hotel is ADA compliant. Accessible guest rooms are available. For more information, please contact the hotel directly. Service animals are welcome. Please contact the hotel directly for further information.

Age Requirement Policy

Guests must be at least 21 years of age to reserve or check-in to a room. Government-issued photo ID is required upon arrival.

Hurricane Policy

In the event of a hurricane* in the Jacksonville / Golden Isles / Savannah area, the hotel will replace a guest's vacation for the entire duration of the reservation. This guarantee applies to room and applicable taxes. This policy is applicable to transient reservations and groups as stipulated in their contracts.

The stipulations that apply are as follows:

  • Replacement vacation must be taken at The Westin Jekyll Island Hotel within one year. Reservations for comparable accommodations will be made on a space available basis. Blackout dates do apply (as determined at our sole discretion).
  • Any commission owed to travel agents will be paid on the stay interrupted by the hurricane.
  • Other expenses including, but not limited to, airfares, food and beverage, or chartered services are not included or covered by this guarantee.
  • Guests holding confirmed and fully deposited reservations (and are within the non-refundable deposit window) that are unable to travel to the resort due to a hurricane* closing the airport or The Westin Jekyll Island will be given the option of a full refund or a one room category upgrade, based on space availability, on their next visit to The Westin Jekyll Island within one year.

*A hurricane is defined/validated by the National Hurricane Center, typically a tropical cyclone in which the maximum sustained surface wind is 74 mph (64 knots) or greater.

Early Departure Policy

Guests checking out prior to their scheduled check-out date will be subject to an early departure fee which is equal to one night's room rate plus taxes.

Pet Policy

Cats and dogs weighing up to 40 pounds are allowed for a one time fee of 75 USD. Guests with pets must sign a liability waiver at check-in.

Resort Charge Policy

The Resort Service Fee includes:

  • Wireless High Speed Internet Access in the lobby and guest rooms
  • Local and toll-free calls
  • 24-hour access to the WestinWORKOUT® Fitness Studio
  • Usage of the business center
  • Island-wide shuttle service
  • Preferred golf and tennis reservations

Smoking Policy

All accommodations and public areas are 100% non-smoking. Designated smoking areas are available outdoors. A 200 USD cleaning fee will apply for smoking in a guest room.

Suite Booking Policy

The Westin Renewal Suite must be booked directly through the property.  Please contact the hotel for further information.