Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Check-In & Checkout Policies
Early Departure Policy
An early departure fee of 100 USD applies to guests checking out prior to their departure date confirmed at check-in.
The hotel is ADA compliant.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Only dogs that weigh 40 pounds or less are permitted. No other pets are allowed. Pets are only allowed on the 3rd floor in designated guestrooms.
Guests are required to inform the front desk of a dog in the room and guests must sign a waiver at check-in. Dogs must be accompanied by the owner or a designated individual at all times. Dogs may not be left unattended in the guestroom.
Health & Well-Being Policies
We ask that non-regsitered guests curtail their visits by 11pm to ensure quiet for all of our guests. All guests must maintain a noise level that does not disturb other guests. If a noise complaint is reported, security will issue a warning to the offending guest's room. If the noise or disturbance continues after three warnings, guests may be asked to vacate the premises at management's discretion. Parties in guest rooms are not allowed. If you are interested in hosting a party or entertaining during your stay, please contact out Banquet and Sales department.
The hotel is 100% non-smoking.
If using a check for payment, the check must be received by the hotel 14 days prior to arrival.
Check cashing services are available to guests who present a valid, major credit card (photo identification). There is a limit of 50 USD per day.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
A Message from Westin
Weekends last longer at Westin with late checkout on Sunday for any Thursday - Saturday check-in. Offering & availability may vary per market.