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2017

US News & World Report

Best Family Hotels in The USA

AAA

Four Diamond Award

Talk of the Town Awards

Excellence in Customer Satisfaction

2016

Global Business Travel Association (GBTA)

Project ICARUS Supplier Gold Medal

TripAdvisor

Certificate of Excellence

U.S. News and World Report

Best Hotels Ranking

#2 Best Hotels in Richmond

Talk of the Town Awards

Excellence in Customer Satisfaction

7 Consecutive Years

AAA

Four Diamond Award

Booking.com

Wonderful Guest Review Award

2015

TripAdvisor

Certificate of Excellence

Talk of the Town Awards

Excellence in Customer Satisfaction

Luxury Travel Guide

Global Awards: Luxury Grand Hotel of the Year

AAA

Four Diamond Award

2014

Virginia Green Travel

Green Travel Leader

TripAdvisor

GreenLeader Award: Bronze Level

AAA

Four Diamond Award

TripAdvisor

Certificate of Excellence

SPG Member’s Favorite

Best City Experiences

Talk of the Town Awards

5-Year Sapphire Award: Excellence in Customer Satisfaction

2013

Virginia Department of Environmental Quality

Virginia Green Award

Hotel of the Year

AAA

Four Diamond Award

US Institute for Excellence in Commerce (USIEC)

Virginia Excellence Award: Excellence in Lodging

Expedia

Insiders’ Select™ List