Rated 3 out of 5 by Bigtimetraveler NIce pool, and fun features, service could improve
Nice place to relax. Good location, nice pool and workout facility. Some bldgs are quite a ways out there. The food and beverage service can use some help. Bldgs are a little outdated, but great beds.
August 15, 2012
Rated 5 out of 5 by boatkiller California Hawaii Elks Association Convention
Our stay was excellant. The staff was very accomidating. Thank you so much for a wonderful time. I will always remember your staff and all they did for us.
May 19, 2014
Rated 4 out of 5 by JFK45 Very enjoyable
We were here on vacation for two nights in August . It was a wonderful stay. The kids arcade was a real hit, Loved the pools too. Hope to be back one day soon. Thanks Westin for a great stay.
September 29, 2013
Rated 5 out of 5 by tamura The staff was gracious and very helpful
Everything was perfect!! The staff made sure my family and I felt like we were the only one there. Our safety and comfort was their number one goal.
May 18, 2014
Rated 2 out of 5 by AVJF NOt updated
Not relaxing. No attendant at Adult pool, way too many gold cars moving around, slow to no service at Valet, Main pool way too much going on and too small for size of resport, resort dated
August 16, 2012
Rated 5 out of 5 by heat75 A real vacation
I loved the spaciousnessof the room and the comfort of the bed.The responsivenessof the staff to all my requests was amazing. My stay was very enjoyable.
May 5, 2014
Rated 5 out of 5 by Austrian1 Great Staff!
All the employees were extremely friendly and accommodating. The resort is beautiful and I would certainly recommend this hotel to anybody who is looking for a great resort getaway.
April 28, 2013
Rated 5 out of 5 by Diamondboy27 Great Resort With Great Golf
Rooms were spacious and very nice, had a balcony and was able to walk right out to the water feature outside my room. Golf was great, the best i have ever seen that course look!
December 10, 2013
Rated 3 out of 5 by BOSSSANDIEGO BUILDING QUALITY
UPSTAIRS STEP NOISE -- HORRIBLE
I COULD NOT SLEEP AT NIGHT AT ALL.
THEY WERE NOT SLEEP UNTIL 3AM.
EVERY STEP THEY MADE WAS MAKING STRANGE SOUND OF FLOOR.
December 26, 2012
Rated 1 out of 5 by solracg this could have been much better
coming here on the hottest weekend on record i was willing to give some concessions on experience for this trip. With that being said, we heard staff upon checking in talking amongst themselves how horrible management was. We then got keys and a room that wasn't checked out of yet...no big deal, we called and got a new room. Our keys to the new room kept malfunctioning (maybe the heat?), but we waited for 20 minutes for someone to open room. (luckily we had friends who were staying as well so we waiting in their room). When someone did come we got attitude from them for asking why they didn't bring replacement keys when we clearly asked for them from front desk...after calling front desk again (admittedly very annoyed) and getting more attitude from front desk, we then waited another half hour for keys to arrive. The man who delivered this time was very nice and asked if there was anything he could do. It's too bad that it took the 4th employee to get the right attitude to customer's needs. On the plus side this hotel hand wonderful grounds, and even with this experience i would love to come back to try the golf.
July 2, 2013
Rated 5 out of 5 by Golfer Great Service
Spent 5 days there in March. I had requested a room by the Pete Dye Coursem, and Bruno came through with the perfect room.
Enjoyed every second of my stay. Great Westin!
March 13, 2013
Rated 4 out of 5 by stardok Nice hotel in good location
good location, clean and relaxing grounds, very good room, quiet. parking somewhat far from room, pool bar staff needs better training. food average and a bit pricey.
February 19, 2013
Rated 3 out of 5 by Whitemax Disappointed
Compared to any previous stay here, staff not nearly as accommodating . Room type booked was unavailable at check in, I even called prior to trip to insure requests.
December 25, 2012
Rated 4 out of 5 by WandaQ This hotel has great options
I love the Westin. My only issue is there were 3 light bulbs out (room and bathroom) that was out when I arrived. The shower head is a little high for me.
March 17, 2014
Rated 5 out of 5 Staff,setting,service, facilities all wonderful.
The friendly staff went above and beyond the call of duty to be helpful. Layout of resort splendid, no reason to leave but it is quite close to nearby attractions.
February 10, 2013
Rated 4 out of 5 by dankyone Nice resort
Great spg platinum breakfast and received a nice suite upgrade more than once. Not the most elegant place but very large rooms and good for families.
March 25, 2014
Rated 5 out of 5 by Eddie55 From start to finish
The entire staff from pulling up in car, to check-in, to enjoying happy hour and etc. Till checkout, Everyone and also the accommodations were point on perfect.
September 27, 2013
Rated 5 out of 5 by songbird Great hotel
This hotel has many nice features and staff were very friendly. However, the bathroom in my room could use some maintenance, the wall paper is peeling off.
September 26, 2012
Rated 4 out of 5 by Joann68 Great experience
Me and my family were there for three days and it was wonderful. the servers at the pool were very attentive. the rooms were very clean. I will come again.
July 1, 2012
Rated 5 out of 5 by Cheekoman great place to stay
booked through Southwest Airlines vacation packages and very glad we did!! Quiet, comfortable and everyone was friendly and professional. We'll be back!
March 5, 2013
Rated 5 out of 5 by McElyea12 Susie
Great! Only problem was finding a place to get only a small sandwich evening hours - special diet needs.
May 19, 2014
Rated 5 out of 5 by hellokittysell A REAL RESORT
I go to Palm Springs every single year and stay at different hotel and resorts all every time. This hotel wins the trophy! So excited to visit again!
July 23, 2013
Rated 5 out of 5 by Marty101 Great hotel!
I would highly recommend this hotel. It is beautiful and the staff is great! The room is comfortable and luxurious. I would definitely stay again.
June 29, 2013
Rated 5 out of 5 by Dave44444 Fantastic stay
There is only one word I can use for my stay at the Westin in Rancho Mirage
Great Room Great Service I would go back in a heart beat
August 8, 2012
Rated 1 out of 5 by PBR23 Room Service
Worst menu of all of the SPG and criminal pricing tacking on 20% and another 9 % and $4.50 delivery charge ... I will not come back to this site
April 12, 2013
Rated 4 out of 5 by Maguster322 Great time
Came to Westin for a weekend getaway. Everything was great, the staff, the grounds, the pools, gym, spa, tennis, etc. The Westin has it all.
November 7, 2012
Rated 5 out of 5 by antone71 This Hotel was fabulous in all respects
This Resort was far and above our expectations. I have already recommended it to friends.
May 18, 2014
Rated 3 out of 5 by BE99 Golf Weekend OK
Treated as expected for SPG owner, underwhelmed by feel of the resort as compared to other Westin properties. A bit run down actually.
September 27, 2012
Rated 5 out of 5 by DavidF wonderful spot
Great room - wonderful golf and great golf staff - restaurant is still going through some changes but is an improvement over old place
January 18, 2013
Rated 4 out of 5 by Peacork77 Customer Service Excellence
Registration process was exceptional and support staff reacted immediately when asked to rectify something in the room.
March 17, 2014