Rated 5 out of 5 by claudia01 Great Location
We drove so we would have our own road bikes. The location is a great starting place for many great road rides for all abilities. We are able to walk to many fine and casual dining spots for dinner. The bell staff is wonderful and remembers from year to year. A must stop in wine country
October 7, 2013
Rated 5 out of 5 by BirthdayGurl So amazing!
What an awesome experience. I am so grateful for the kind and courteous staff: from the valet, to housekeeping, to the concierge. I felt like I was among friends the entire time I was there. It was so genuine and real. I've never experienced anything like that. I will definitely return.
March 12, 2013
Rated 5 out of 5 by Basiegirl Paradise in Paradise
The Westin Verasa was a sweet retreat from our long winter in Michigan. Beautiful rooms, wonderful service, lovely amenities...I would highly recommend it for a winter get away. It's within walking distance of some wonderful shopping and eateries in lovely downtown Napa.
March 16, 2014
Rated 5 out of 5 by YNOT102 BRIAN CULBERTSON JAZZ GETAWAY
Second time staying at Westin Verasa, had a great stay. Rooms are clean and the suite was great.
June 19, 2014
Rated 5 out of 5 by Spgs13 WVN
Excellent timeshare facility
I really have no complaints but I do have a few remarks: if it's a 2 bedroom then you should stock the room for as many people could occupy that room
Cleaning staff should run an inventory check after preparing the room. Ours was missing quite a few things
June 24, 2013
Rated 5 out of 5 by Russ Outstanding attention to detail
Everyone exceeded my expectations.
As a facility manager for 27 years I always look at the details of the maintenance (its just me always wanting to be sure things are right). I found the maintenance was far above other places I have stayed.
We are looking forward to coming back
March 2, 2013
Rated 5 out of 5 by rufus Great Staff
Our experience at your hotel was great, from the doorman, check in, concierge. Room was terrific, wine tasting in lobby. I wish I had gotten his name but one of your doormen deserves a big Thank You, what a gentleman. We will come back and have already recommended you to others.
December 9, 2011
Rated 4 out of 5 by Doug46 Very nice hotel but overpriced
Beautiful building, good location, beautiful room with lots of amenities, but overpriced for the overall quality of facilities offered. Very odd, cramped closet. Small dining facility (but with excellent quality breakfast). Smallish pool for size of hotel. Friendly staff.
January 2, 2014
Rated 5 out of 5 by Riotch Great location
Great location central to napa. 20 minutes to yountville. Good brunch and breakfast food within walking distance. La toque is a good restaurant in the hotel. The staff as always was impeccable. I highly rate this hotel and will return within the year
March 31, 2014
Rated 2 out of 5 by DHop Not a category 5
This location is just OK! Definately not a category 5. It should say it is downtown Napa and emphasize not that close to anything but wine train. I used points and have stayed at nicer locations for less points. I had to ask for an upgrade as a platinum member.....a first.
July 31, 2012
Rated 5 out of 5 by mkep We loved our stay.
The staff is courteous and caring.
June 24, 2014
Rated 5 out of 5 by rstew17 The only place to stay in downtown Napa
We stopped here on our way down to Carmel Valley for a couple nights and had a wonderful time at this property. An incredible room (1096) with a staff that rivals any five star hotel around the world. Tim at the front desk was awesome.
April 18, 2014
Rated 4 out of 5 by Lucca Great dog friendly hotel & staff and walking distance to some restaurants
Great place to stay especially if you like to take your dog with you.
Location is right in front of the river and a walk path as well as nice walk to some restaurants.
Pool and hot tub were also very nice.
Hearing a sound of Napa wine train passing by was also sweet.
December 1, 2013
Rated 5 out of 5 by sfo57 Excellent Stay
Our stay in Napa was outstanding. We had dinner reservations with wine pairings at La Toque for our 30th wedding anniversary and did not want to drive dinner. The dinner was stupendous (as usual) and the room was all that we expect from Starwood. We will be back again.
February 10, 2012
Rated 3 out of 5 by Lisa3466 Hotel was OK.
I didn't love the location of the hotel. I felt the room was on the small side along with the bathroom which was also small. There was a stained duvet cover on our bed, that my husband had housekeeping change. Overall I would say the hotel was average, nothing special.
October 1, 2012
Rated 5 out of 5 by Steve88 Fun fun fun
The service upon arrival made us feel welcome and continued thought our trip. The staff was friendly and the suite was very comfortable . The bed was heavenly. The shower made you not want to leave.
Within walking distance to the downtown area made all the difference.
December 25, 2012
Rated 5 out of 5 by tmac10 Awesome hotel!
This hotel is right in the middle of Napa. Walking distance from downtown and oxbow market. The hotel had a card and a bottle of champagne for our birthdays waiting for my boyfriend and I on the kitchen table! So cool! Thanks Napa Verasa for making a memorable b-day!
May 4, 2013
Rated 2 out of 5 by Linnard Great hotel. Customer service needs improvement
The bed was like sleeping on a cloud. The service at check in was less than adequate
June 15, 2014
Rated 4 out of 5 by JanetA Starwood Gold should be treated like Gold.,
Beautiful facility with great helpful staff. If you book with points you are confined to the least desirable rooms. I thought it was an all suite hotel and found myself in a normal room. I had used more starpoints that at other hotels and was expecting a minisuite.
August 27, 2013
Rated 5 out of 5 by SueJ Wonderful Experience
This is the 1st time we stayed at a Westin, and we'll be back. The hotel was fantastic and I cannot say enough about the helpful staff. The valet team, in particular, we very pleasant and helpful. I would highly recommend this hotel to anyone visiting Napa Valley!
April 8, 2013
Rated 5 out of 5 by Tamisfamily family time
Spent a wonderful time with family and friends. We all slept comfortably and were well taken care of. Strolling distance to morning bakery a plus. River view with full moon spectacular. Able to score the LMFAO shuffle while son taught me in the hot tub. Yipee!
January 1, 2013
Rated 5 out of 5 by SPGscottsch Beautiful place
Excellent location, beautiful facility. Late nigt room service could be better. Cold pre made sandwiches and dessert was a disappointment after a late arrival.
Late check out was easy. No status recognition at all. I had to call the next day for an amenity.
June 27, 2012
Rated 3 out of 5 by kbc10 courtyard
While the courtyard was very enjoyable during the day, at night it turned into a frat party. The noise until late in the night was obnoxious. Not what I wan for a vacation. I will not visit this hotel again, and will strongly encourage other not to either.
April 11, 2013
Rated 4 out of 5 by AZHowardT Anniversary Celebration in Napa
The staff at Verasa were wonderful. They made my wife and I felt very special and paid attention to all of our needs. We would have no hesitation recommending this wonderful hotel to our friends and family if they are looking for a place to stay in Napa.
July 6, 2012
Rated 5 out of 5 by Chihuahuatravels Napa Chalet
This property looks like a lovely ski resort. The rooms are new and lovely and the staff is friendly. There is a nightly wine tasting and on Thursday and Friday they have lobby massages by the fireplace for those exhausted by the rigors of wine touring.
November 16, 2011
Rated 4 out of 5 by Dotys5 Comfortable and Serene
We truly enjoyed our repeat stay at this beautiful property. The staff wasn't as friendly or as helpful as our first stay. We asked to have our bags picked up but no one showed up. I had to go to the lobby to get someone! But overall a very nice hotel.
January 4, 2013
Rated 5 out of 5 by Kevin88 Perfect stay in Napa
Staff was friendly and attentive. Often greeted our party by name.
Suites were comfortable and peaceful.
Easy free valet parking
Close to the Oxbow market and downtown Napa and wineries. Well located for fine dining and wine tasting.
March 9, 2014
Rated 5 out of 5 by kapara Best service of any hotel I have visited.
Our stay here was fantastic. The service here was more than expected. Staff were very friendly and helped us with all of our needs. We came with our 3 children and we had forgotten one of the swimsuits and the Manager provided one for us.
February 28, 2014
Rated 5 out of 5 by Tsun Excellent Hotel
This hotel provided outstanding service. We stayed at the location for eight days and felt at home by the staff every moment we were there. Westin has always been a wonderful place for us to stay but the Napa Hotel staff helped make our stay perfect.
May 19, 2013
Rated 5 out of 5 by Alicia61 Great Hotel, room very comfortable
My husband and I enjoyed our stay very much and will return. We found our suite amazingly comfortable and loved that we could walk to restaurants. The the guys that parked our car are very nice and helpful as if your staff at the bar and front desk.
October 11, 2012