奥兰多环球影城大道威斯汀酒店

  • 美国
  • 佛罗里达州,
  • 奥兰多
  • 环球影城大道 9501 号,
  • 邮政编码 32819
  • 地图

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Rated 4.3 out of 5 by 378 reviewers.
Rated 4 out of 5 by Give Kids the World This is a great hotel with wonderful rooms. Love the Heavenly Bed January 25, 2014
Rated 4 out of 5 by I love this property but I'm conflicted Let me start by explaining that I have been staying at Westin Orlando Universal Blvd since this property first opened. I have held company functions there, this has been my default property when my company has been attending conferences at the convention center across the road and I have booked blocks of rooms, and it is still my first choice when I come to Orlando. Having said that there has recently been a significant drop off in the quality of some of the rooms Last month I vacationed in Orlando with my family and we had 3 rooms for 5 nights at this property. My room was terrible and certainly not on par with my previous experiences nor what I would expect from a Westin hotel. The room (Room 830) was musty and on the last day my girlfriend decided to try and find the source of the odor we were experiencing. We found the culprit….a significant mold build up by the door and windows. My girlfriend has respiratory issues and by the time we were departing the mold in the room had caused her to struggle to breathe. Besides the mold, the room really needs to be deep cleaned. The bathroom wall looked like someone had thrown up on it, the shower had mold throughout the grout and the walls in the living room and entry way were just plain dirty and stained and didn't look like they had been cleaned in a long time. The air duct was also another source of dust and mold and was layered with a thick coating of dust. This isn't something that builds up over a couple of days during our stay. I really do enjoy staying at this property (I'm booked to stay again in June) however I struggle with this decision given the state of disrepair I am seeing in the rooms and the impact these conditions have had on my family. April 27, 2014
Rated 5 out of 5 by Great Reception Your doorman Wayne.. Great guy !! He was always pleasant, and helpful.. Makes for a great stay. June 28, 2013
Rated 5 out of 5 by Great location, great facility, great staff It met or exceeded my expectations from check in to check out January 13, 2014
Rated 5 out of 5 by This is a great hotel the staff of this hotel is excellent with a real focus on me. Great Heavenly Bed Comfort. October 29, 2012
Rated 1 out of 5 by Very dissappointed We were extremely disappointed with our stay at the Westin Universal Blvd, Orlando. First off, we booked through Hotwire and we feel that the rate was fair. We arrived at about 1am and there were no snags with checking in, but the front desk agent (Trevor, I believe) did not seem to care that we had a Starwood Preferred Guest membership. The room we were given was on the second floor overlooking a concrete deck (could not even see the pool; it was behind a concrete wall). We were given a handicapped room (not requested and not needed) which had a shower but no bath (we have little kids who like baths). The shower was set so low and in the centre of the back wall so the water sprayed directly into the bathroom. Even worse, it did not get hot enough for a comfortable shower. When we called front desk to enquire, the agent said with a laugh that we had to let it run for 10-15 minutes before it got hot!!! At a 4 star hotel??? We do not wish to waste water, so that is totally unacceptable. Additionally, our room was never vacuumed; we saw the same pieces of fluff/garbage on day 5 that we'd noticed on our first morning (and I'm not talking about things against the baseboards). One night our phone started making the "busy" sound, about an hour after we'd fallen asleep. The phone was not off the hook! We picked up receiver of the non-hands free phone (across the room) and put it back down, and 15 minutes or so later, same thing. Had to unplug the phone-the hands free phone never worked (out of batteries?) A couple positives: the kids loved finding Easter eggs filled with goodies out back and the bell desk staff were lovely. Are front desk agents instructed to give those who book through a third party the worst rooms? Why would you encourage your guests to belong to "Starwood Preferred" if you are not going to make them feel in any way preferred? May 1, 2014
Rated 4 out of 5 by Nice Hotel Typical Westin. Very clean and nice. Staff was pleasant, but not always available. May 21, 2012
Rated 5 out of 5 by Staff and Service The Staff is extremely friendly and the Service was impecable. I enjoyed my stay! January 18, 2013
Rated 4 out of 5 by Good hotel for business travel Stayed here for a business trip, all good, except breakfast coupons is a joke. September 30, 2013
Rated 5 out of 5 by Great Hotel Fantastic staff and clean hotel...easy to get to and easy to get around Orlando! March 1, 2013
Rated 5 out of 5 by parking Not happy about $13 day to park own car you aren't responsible for damages December 3, 2012
Rated 5 out of 5 by Great place to stay We enjoyed our stay and the facility was perfect and the staff wonderful. May 31, 2012
Rated 5 out of 5 by another good SPG property Staff was great, facility was beautiful,,,, pool could be a little warmer February 11, 2013
Rated 5 out of 5 by the location is away from the wild people Nice and quiet...no problem with parking and staff is great! Will be back December 19, 2012
Rated 4 out of 5 by Great hotel Everything was superb except for the quality of the internet connection. June 2, 2013
Rated 5 out of 5 by Fun time The hotel went way beyond my expectations. This was truly a great stay. November 1, 2012
Rated 5 out of 5 by Great hotel My expectation were completely fullfilled in this very beautiful Hotel March 22, 2013
Rated 5 out of 5 by Awesome Hotel. Great service and great food this is one of the best hotels in Orlando. Great rooms and service May 1, 2013
Rated 5 out of 5 by Very pleasant and helpful staff The hotel is very nice. The entire staff is nice and very helpful. March 22, 2013
Rated 4 out of 5 by Great for business stay Travel to Orlando for business. Close to my customer and airport. March 13, 2013
Rated 5 out of 5 by Comfort I felt like I was laying on a cloud the bed was so comforable October 5, 2013
Rated 5 out of 5 by This Hotel was very clean It was well maintained and very clean December 14, 2013
Rated 5 out of 5 by Comfortabl It's very convenient I like the hotel December 13, 2013
Rated 5 out of 5 by Pleasurable The location was great and the staff even better. February 1, 2013
Rated 5 out of 5 by Beautiful Hotel Excellent staff and hotel. Wonderful for a family May 2, 2012
Rated 4 out of 5 by No recognition of SPG status As a regular weekly guest, I was out in a studio. September 16, 2012
Rated 5 out of 5 by Awesome Hotel. Great service and great food Great rooms and service. Restaurant is awesome May 1, 2013
Rated 5 out of 5 by Orlando Trip Outstanding service and friendly staff October 21, 2013
Rated 5 out of 5 by location location was great, the room was clean July 25, 2013
Rated 3 out of 5 by Service Below average in food and beverage June 1, 2013
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