Rated 3 out of 5 by Wayne22 Great Value & Location
This hotel is good for the value, if you want a place to get a good nights sleep this is it. Not to far from the strip this location is great. The 42' TV, Spa and the extended pool hours are all pluses. But the small casino, weak drinks and average food from their 0 star restaurant were below average. Most of the staff there are very friendly and helpful, but they need to work on their problem solving skills for better customer service.
June 27, 2012
Rated 5 out of 5 by KennyB Great hotel staff
From the moment we walked in the door, we felt like we were celebrities. Everyone on staff was extremely helpful and nice. "M", at the front desk, answered all of our questions and went above and beyond to make our quick stay in Vegas the best it could be. The restaurant had such delicious food, we ate dinner there and ordered rooms service from there the next day for lunch. I would definitely recommend the Westin, Las Vegas to anyone.
June 10, 2012
Rated 5 out of 5 by Jombo A small hotel in Vega
The Casurina is a small hotel for Vegas. That is why it the place to stay. There is no long trek through the casino to check in or to find your room. The rooms are clean, well maintained and stocked with free water and Starbucks coffee.A daily get-together with drinks, gratis, is a welcome, enjoyable feature. The casino is small but with the same games as the big casinos. All this, and it is just a very short distance from the Strip.
March 25, 2013
Rated 3 out of 5 by Lifetimer STRIP HOTEL
Although this property is tired from all the traffic, the staff makes up for any lack in accommodations. Perhaps a more aggressive refurbishing program would be appreciated.
It is the only Las Vegas Strip location of all SPG properties. I am a life platinium member.
Would I recommend this property? If you want to be on the strip - no choice..
Would I love to see another SPG on the strip - YES.
Restaurant is small, so expect crowds.
February 10, 2013
Rated 5 out of 5 by doopie33 Always been a great experience
This is my favorite go to hotel in vegas. Genuine friendly staff that always ensure our needs were met. We had a large group with multiple rooms on a sold out weekend. Still they were able to put us on the same floor and made the process smooth and easy. Thanks guys!
June 24, 2014
Rated 3 out of 5 by creid45 Poor construction and room availability
The rooms were th most noisy I have ever had while staying at a Westin. The walls were paper thin as well as the above and below noise. It was not the quality construction associated with the SPG chain. The halls had multiple level changes. In addition, there were only small rooms available, there was a lack of suites and comforts associated with a Westin. The staff were great, all levels of staff were engaging and professional.
November 11, 2013
Rated 2 out of 5 by BruceMichaels Staff is excellent
Although it is a non-smoking "hotel" the "casino" allows smoking - somewhat disappointing. The lounge area is minimal, no complimentary coffee in the lounge area although there is a starbucks and coffee in the room. Refrigerator did not work and we had to discard all of our refrigerated items. They do provide complimentary bottled water. The price is variable and makes the hotel attractive - it's a room. Not much of a pool area.
October 7, 2013
Rated 1 out of 5 by JohnM60 This Westin should be avoided
The facilities and staff at this Westin are the worst I have ever encountered at a Starwood property.
The air conditioning is inadequate in the public areas (casino) and guest rooms.
Additionally, the staff makes no efforts to resolve guest concerns and often provides incorrect information (i.e. how to arrange for a car).
I would avoid this property.
May 30, 2014
Rated 4 out of 5 by WaStatetraveller Westin Causarina Las Vegas
The hotel staff greeted us on arrival, escorted us to the check in desk and got us to our room in no time. The room was ready early, neat and clean, and very comfortable. I really liked the buffet in the morning and I don't think I had ever seen a buffet that gave to go boxes for those who were using the exercise facilities. While the casino is small it made for a pretty intimate and quiet setting. All in all an excellent stay.
June 24, 2013
Rated 4 out of 5 by Dodo2 A quiet retreat from the noisy Strip
A welcome low stress hotel. Very accommodating. A couple of minor glitches. Room clock 3 hrs off and couldn't be re-set, bathroom light took a search until found (behind magnifying mirror). Lovely staff and concierge. Much less traffic than on Strip, miss the silky sheets that usually are part of the comfy bedWestin provides, but pillows and comforters were cozy. No smoky corridors, and even casino area was not a haze of smoke.
December 31, 2012
Rated 5 out of 5 by ydnas Great Las Vegas hotel!
We love this place. It's not so gigantic that you can't find your way around. It is close to all the main Strip casino activities, rooms are large, clean, and comfortable, dining room meets are needs - perfect for us.
June 30, 2014
Rated 4 out of 5 by Susie2 Quick walk to the strip
The hotel is a short walk to the Las Vegas strip. It is a non-smoking environment. The rooms are clean. The restaurant has great food at reasonable prices and there is a Starbucks onsite. I was pleasantly surprised. I enjoyed my stay.
June 27, 2014
Rated 4 out of 5 by oc11 Quiet, close to Strip, not crowded, average value....
I like this hotel (I've stayed here 7-8 times or more) because it's away from the crowds. When I pull up in my car, I don't have to wait for valet and likewise when I leave.
The hotel is not that far away from the Strip - it's a quick 5 minute walk to the Flamingo.
Rooms are quiet, clean and modern.
Value is average, because at the moment some of the newer places on the Strip are cheaper, but I'm loyal to this place now.
March 4, 2012
Rated 2 out of 5 by FM55 Westin Las Vegas
I was surprised at the fact that the room allocated to me on a points and pay reservation was so poorly located. It was on the 3rd floor and the window gave out to a fenced in roof line with no view whatsoever. This has never been the case before when I have stayed at any other SPG property. The food quality at the restaurant was poor at best... again I have never experienced this at a Westin. Very disappointed over all.
August 22, 2013
Rated 5 out of 5 by Butyl6 Nice Stay
Everything was great. Blake could not have been any better. Room was clean and the view was great. One thing though, my wife likes to sit at the bar and gamble while getting a drink for free. She was surprised when she found out she owed money for the drink. No big deal..she just won't gamble at the bar. We did enjoy our stay.
June 4, 2014
Rated 4 out of 5 by ChrisKay Good location
The hotel has a great location close to the Strip. I frankly only stay there for the SPG points as there are so many better hotels around the Strip. SPG recognition was alright, but I got the same usual room with Platinum as I got with Gold a year earlier. Was a little disappointing. The breakfast was an even bigger disappointment and should be worked on.
May 18, 2014
Rated 5 out of 5 by Sidang A great off-strip hotel
We've stayed here a few times and had a great experience every time. We were given a Platinum upgrade to a suite 2 of 3 visits. The rooms are always clean, and the staff is always friendly and professional. Close enough to the strip to walk, but far enough away to enjoy a quiet relaxed evening (seriously, who does that in Las Vegas?). Highly recommended hotel.
May 15, 2014
Rated 5 out of 5 by Paka808 Hotel Staff is always friendly
Every single member of the staff is friendly, whether it's the front desk, housekeeping, restaurant, bar, casino, gift shop, valet, etc. I'm almost always greeted or acknowledged with a smile or "hello" by any employee wherever I am in the hotel.
June 21, 2014
Rated 3 out of 5 by Shellbelle Too many problems
The room itself was acceptable, though the carpet was clearly not vacuumed. The first problem we had was a nonfunctioning safe. A safe is necessasry, especially in Las Vegas. We had to use the safe deposit box which was time consuming. The other problem had to do with th keys not working. That took 40 min. of back and forth to fix. Not what I expect from a Westin, though we were given a $40 credit for our trouble.
August 8, 2012
Rated 3 out of 5 by Jean33 Comfortable hotel, poor service
Hotel beds are comfortable, rooms are clean. Hotel needs updating. Service was fair; multiple times waiting for someone to assist either due to long lines with too few employees for assistance or no one around. Hotel bar drinks were watery and expensive. Hotel secured an item I left in the lobby and then lost my item after stating it was secured behind their front desk.
May 5, 2014
Rated 5 out of 5 by 77debby This hotel has excellent employees
Jeff hoekstra is one of the managers his is always visible and offering to be of assistance. Corella is at the check in desk always welcomes you with a warm and friendly smile she is so efficient. Jackson is a bar back and gives the extra effort to assist customers, he always remembers your name and gives excellent customer service.
May 26, 2014
Rated 5 out of 5 by tc919 Great location and service
The room was comfortable and clean.
The parking garage was very easy to get in and out of and I never had trouble finding an open spot.
Walking distance to the strip so we didn't have to take the car on Las Vegas Blvd (very good thing).
Staff was courteous and helpful.
Went out to the pool at night. Very nice pool area, water was very nice and warm. Jacuzzi needed a slight cleaning, but it was acceptable.
January 16, 2013
Rated 4 out of 5 by 101Dave A Very Good Just Off the Strip Hotel
This hotel was exactly what I was looking for. Staying near the strip for non-strip prices. The location is walking distance to some key hotels. The staff was friendly, the room was clean, and the Starbucks in the hotel is a plus for me. A lot of air crew stay here, and I can see why because it's easy to get to the airport. The pool is nice, but it should have been bigger. Overall the hotel worked out great.
June 5, 2012
Rated 5 out of 5 by PennStateFan Excellent location
A very nice place to stay in the heart of Las Vegas but quieter than staying in one of the large casinos. The pool area was nice but small. A great way to use Starpoints.
June 29, 2014
Rated 4 out of 5 by Bkbroome Nice location just off the Strip
I like this hotel for business in Vegas. It's close to everything but the casino is small and it's a step away from the craziness from the Strip.
Albert at the SPG preferred check in desk was very friendly and helpful. There was an error with my reservation and he was very courteous and took care of it for me. I appreciated his help.
May 24, 2014
Rated 5 out of 5 by sweets Perfect
Hotel is perfectly located very friendly staff
July 7, 2014
Rated 5 out of 5 by CPtraveler123 Business Trip - Personal Fun
I was required to stay at this hotel for the business trip I was on - I couldn't have been happier. Excellent facility - that bed IS heavenly; all staff interactions superb - shout out to David, concierge desk, for his thorough and spot-on show recommendations, and Matt at the front desk for getting me into my room early and for the great welcome snacks. Having a Starbucks in the hotel = an extra bonus.
October 19, 2012
Rated 5 out of 5 by Leslee21 front desk staff
I travel for a living so stay at a lot of different hotels. The front desk staff you have at this hotel is exceptional! They are ALWAYS so friendly & helpful it's truly a pleasure checking in at your hotel. I have also stayed here while not on a business trip & I still receive the same great service & feel welcome as a guest. I am always confident that I will be getting a nice, clean & comfortable room.
January 30, 2013
Rated 2 out of 5 by Bananagirl Not Usual Westin Quality
Staff need to be more responsive to guests. Greeting at entry drive, answering the phone with quality not speed, following up with guest requests. It didn't feel like the Westin quality I am accustomed to. Room was great, staff at pool, restaurant, bar and luggage check were great. First time I have complained about a Westin. Hope things get better.
May 11, 2014
Rated 5 out of 5 by Vanessa2013 Flight Attendant
The staff at the Westin is very friendly and professional. They are always happy to answer your questions. The atmostphere is welcoming from the moment that you walk into the lobby. I really look forward to having the signature burger in the restaurant. The rooms are comfortable and the curtains are very good at blocking the sun if you are hoping to sleep in after a fun night downstairs in the casino!
May 27, 2013