Rated 5 out of 5 by Scott404 I'll Be Back!
1st time at this property. I'm a professional meeting planner and was visiting to determine if the property was suited for our needs & it very much is. Cece Corbin has been easy to work with, a pros pro!
June 23, 2014
Rated 4 out of 5 by MsLynn Great Hotel
I have been staying at the Westin in Savannah, GA for the past 5 years to attend an annual conference. They have always had a great staff, very comfortable room and fabulous access to all the main the convention center and River Walk.
February 14, 2013
Rated 5 out of 5 by doral44 A prefect 3 ring circus!
Accoommadated a huge conference which we attended, held large weddings day abd night while keeping the flow in out and around going inspite of rain and some very needy (demanding) people who thought they were the only people on earth!
May 6, 2013
Rated 3 out of 5 by McCartney4 Our February 2013 Review
I had booked and paid for our visit back in Nov. 2012. Requested upper floor. Called week before just to confirm my reservation and request for floor preference of upper level once again. Arrived and upon check-in I was told "well we are booked solid this weekend so we could only give you 3rd floor." Are you kidding me? Then when we arrive to our room 1/2 of the bulbs are out. Next day go to use the gym & was told I have to take a shuttle over to the building about a 1/4 of mile away. Very deceiving compared to what the website leads you to believe. Leaving off on a positive note: The location of the Westin in a whole was very convenient to River St. The breakfast was superb (ordered Eggs Benedict) although felt $54.00 for 3 people to have eggs was very pricey. We as a family have stayed in a lot of Westin Resorts and found this one to fail our expectations of the quality that we are used to by Westin Resorts. Perhaps it would also be helpful to have an option to notify already booked patrons that there is a huge convention the same days as your stay.
February 18, 2013
Rated 3 out of 5 by DisappointedFromLC Resort Fee Unnecessary
The reservation never indicated the resort fee that was found on my bill when I checked out. When you come to a conference, you are not here for fun and games.
July 26, 2014
Rated 5 out of 5 by kat63 Wonderful Experience
Great time at this property, not the first thing to complain about. Staff was great, room was great, grounds were great... perfect stay.
August 4, 2014
Rated 4 out of 5 by Traveler Westin Savannah
Attractive hotel, fine restaurant Acqua with a very personable and pleasant service person, Paige, for dinner on Feb 28th. Guest room needed paint touch ups in several places in the bathroom, but guestroom overall was comfortable.
March 4, 2013
Rated 5 out of 5 by fudge breakfast
Great hotel and location. I only have one dislike, the breakfast food has no flavor. To be a good southern hotel you have to have a great tasting breakfast. Also, $20 for grits, eggs, and bacon that has no taste is not acceptable.
January 14, 2013
Rated 2 out of 5 by jaccee staff not pleasant
This hotel is beautiful and luxurious and has every thing you might want, but because of staff we would'[t stay here again or recommend it.
August 2, 2014
Rated 5 out of 5 by Dean72 The Christmas decorations were amazing
The Hotel staff is extremely friendly and accomodating. The Christmas light show and the animals were amazing, great for the whole family. The food at the Aquatstar restaurant is excellent and we enjoy the variety of the buffett.
December 27, 2012
Rated 5 out of 5 by Manju World Class Service
We stayed at the hotel to celebrate my wife's 40th birthday. Many thanks to Lauren for all the kind hospitality and making this trip to Savannah memorable. World Class customer service and outstanding hotel.
Thanks again Lauren.
July 25, 2012
Rated 5 out of 5 by BA43 Great place to visit and stay.
Great hotel...clean, convenient, beautiful, helpful, and friendly!
August 22, 2014
Rated 2 out of 5 by AngelTraveler Very disappointed~ inconsistent service
We were SO excited to score reservations at the Westin since I was under the impression that it was one of the best places to stay in Savannah. The service was shockingly poor- from the valets to the concierge. Now, not every concierge was lacking and not every valet was slack, but that's what it made it even more frustrating~ it was inconsistent.
The valet station was often unattended in the morning and we had to go searching for them. Even after calling for our car! We believe in tipping well for good service, but we do not tip when the valet hands me, the woman, the keys and says: "Your car is over there, ma'am."
We needed towels so we called housekeeping. 2 hours later, we had to call again.
We did not have a room service menu and wanted to order so we went downstairs to the lobby to ask the concierge for one. She didn't have one and couldn't find one. So, she said she would send one up to our room. 5 days later when we checked out, we still hadn't heard anything.
The pool~ the part I look most forward to on a vacation~ was an off-color and dirty. This was the biggest disappointment.
We would never stay here again and we would never recommend it.
August 3, 2014
Rated 5 out of 5 by Sgraves912 Truly a resort experience
We loved everything about this hotel from the friendly staff to the fantastic views of the city to the resort style swimming pool. The only negative about our stay was that's it wasn't long enough. We will definitely be back!
August 9, 2012
Rated 4 out of 5 by Wally This was a great stay as usual.
We always try to stay at the Westin when we visit Savannah. My wife and I love the property and the scenic views. The staff was professional and courteous as they always are. We look forward to staying here on our next trip.
March 27, 2013
Rated 5 out of 5 by Jenn The Staff Was GREAT
We had a great time during our stay and would recommend it to all of our friends. Mary who works in-house reservations was great. Thank you to all the staff everyone was wonderful. I can't wait to come stay with you again.
February 13, 2013
Rated 4 out of 5 by HOMES GREAT PLACE TO GO
HAD A GREAT TIME. LOST OF THING TO DO, CLOSE TO RIVER ST. ALL THE SHOPS AND DOWN TOWN SAVANNAH. GREAT GOLF AND POOL AND SPA. GREAT PLACE FOR THE WHOLE FAMILY . WILL BE BACK!!
July 7, 2014
Rated 5 out of 5 by DTravelMan Fun Friends and Savannah Westin
We had an awesome stay at the Weston Resort Savannah Georgia. Great Hotel, Great friends equaled fantastic Fourth of July. The Resort and especially the staff were great.
July 8, 2014
Rated 1 out of 5 by RJLKC Dreadful experience in a lovely setting
Upon check in, I was promised a room on 16th floor. Was required to wait because room was not ready. Upon return to front desk, I was given a 12th floor dirty room where a previous guest left a pair of dress shoes and a cell phone charger behind. The tub had a large rusty hole in the center. The safe was broken. Shortly after that, the door broke. It would neither close or open once forced requiring security and maintenance to replace the key mechanism twice. This did not solve the problem. In addition to this inconvenience, I was required to pack and move to yet another room on the 14th floor This experience was very frustrating and resulted in my being unable to fully participate in conference proceedings. I would love to revisit the Westin in Savannah but have reservations after this dreadful experience. I offer the following recommendations. Please deliver what is promised. If that is not attainable, do not make claims of excellence. I do applaud the staff on their diligence to rectify the situation as quickly as possible. Where success occurs, no one works alone.
July 15, 2012
Rated 5 out of 5 by Bryants Super nice with the ultimate Savannah River View
Loved the place! Only thing I could complain about was the audio video hook ups on the side of the connection center would not work, but didn't end up needing them anyways. Thanks for a great stay! See you next time!
November 20, 2012
Rated 5 out of 5 by daisy2002 Wonderful Foodservice
We had our Pizza Inn Convention here and everything exceeded our expectations. Very Clean, friendly staff, and comfortable beds. The food for our group meals was outstanding.
June 30, 2014
Rated 5 out of 5 by Scottr3355 Great River view Hotel
Close to Riverfront attractions, easy to get around with Ferry Boat coming right to location. pretty cool watching ships coming in and out.
July 24, 2014
Rated 2 out of 5 by Fredddy Housekeeping
I did not find the housekeeping staff to be anywhere up to par and quite frankly below par for an ordinary hotel. I was quite disappointment with the service of the staff and not sure if I'd ever stay there again.
December 24, 2013
Rated 4 out of 5 by Rick One of My Favorites
I stay at a lot of hotels for business and yours was one of the finest. The hotel is important but the service is more important and your staff was the finest I've ever encountered.
Thank you for a wonderful stay
June 5, 2013
Rated 5 out of 5 by AAAA Staff was professional and accomodating
The staff exceded my expectations with their friendliness and professionalism. I would like to especially commend the staff at the Starbucks store-- they really took care of their customers who were using coupons!
February 25, 2013
Rated 5 out of 5 by dee214 This was great hotel
This hotel was great location to river street. It also had all the amenities you would need. the rooms were clean and the beds were very comfortable. The food was good I was there for a conference.
May 22, 2014
Rated 3 out of 5 by Jtcc Check in
We arrived at 4 PM for check in. Our room was not ready until 6 PM. Unacceptable. There was little concern and no offers to make the wait more acceptable. Very disappointing. Not up to the standards of a Westin.
January 2, 2013
Rated 4 out of 5 by GLM1 Room needed to be inspected
My room smelled of sewer back up and later in the evening a bug was crawling on my shoulder in the middle of the night. Very disturbing event. The staff moved my room to another floor and handled the situation.
March 27, 2013
Rated 3 out of 5 by travler2 lots f miistakes
commode ran all night, make up mirror didn't work, received a wake up call for someone else 45 minutes before ours. Ask front desk to deliver an envelope top a guest, was told i should call the guest
May 2, 2014
Rated 5 out of 5 by chad2012 Wonderful Hotel
The whole experience was excellent. Great staff , great amenities, spa,gym,golf and heated pool. Bar was enjoyable as well. Taking the ferry to the old part of town and back is a unique form of transportaion.
January 6, 2013