Rated 5 out of 5 by katatink 3 star hotel with 5 star staff
The property is beautifully situated but does not meet with what we would expect of Westin. From the lack of the Westin "scent" in the lobby, to missing heavenly beds, averagely appointed rooms and worn property, air conditioning barely and sporatically functioned etc. HOWEVER, we were able to overlook all this because the staff are incredibly friendly, motivated, service focused and committed to excellence.
May 16, 2013
Rated 5 out of 5 by Ricky55 hotel in lovely position and not too far from main area of St Juliens
Very friendly and courteous staff, always willing to help with any problems. Rooms were comfortable and clean. Excellent buffet style breakfast, catered for all needs. Charles looked after us well at breakfast! Bar staff were all helpful and cheerful.
May 13, 2013
Rated 5 out of 5 by Boo52 Fantastic Feeling of Complete Relaxation-Heaven
I have recently stayed here with my two grand daughters and we all felt special as everyone was really helpful and respectful and the service from everyone was second to none. The girls did not wish to leave the hotel to go anywhere else on the island as they had everything they needed there on site. This included the fantastic inside swimming pool, the rocky beach, the kids entertainment and all the seating areas inside and outside-Fabulous room and views.
May 10, 2013
Rated 4 out of 5 by Alvaro Beautiful Hotel
Being our first time in Malta I was a little concerned about the resort meeting our expectations... Was I pleasantly surprised!
From the moment we checked in until we left the resort a week later, we received nothing but the best service. It is difficult to single out an employee or two because they were all great!
The view from our room was amazing... we woke up every morning and went to bed every night with a view of the casino, the pool and that beautiful sea!
Would recommend this resort to anyone without hesitation.
May 7, 2013
Rated 5 out of 5 by Sneeks Perfect Getaway
My wife and I spent one week at this resort at the end of April and could not recommend it more. The staff were unbelievably attentive, friendly and helpful. Special mention to Rachel (reception), Stephanie (Guest Relations), George, Tony and Malcolm (concierge) who all went out of their way to help and always had a smile on their face. So many room options and hideaways to serve all needs and types of vacation seekers. The location is quite good and fairly easy to get around on foot or via bus or taxi. Our only "complaint" was that the beds were not the trademark Westin Heavenly beds and were more European style firm mattresses....no big deal. Great hotel, great location, great staff and a great stay!
May 3, 2013
Rated 4 out of 5 by Terry50 A great hotel in an excellent position
My first visit to the hotel and pleased with the welcome. Was unhappy with the first room allocated on arrival but this was very quickly resolved when we met Cedric at the front office. He listened to my needs and attended to them with warmth and charm and to my great satisfaction. The hotel has everything for a relaxing stay. Excellent staff,Comfortable rooms with great beds. Great facilities, Good food and the only complaint i could make was the room layout and tables at breakfast. It looked like a school dining hall with undressed tables using plastic table mats with mugs on the tables instead of cups and saucers!! Yet the food available on the buffet is great. Come on guys you are a 5 star facility. Fix it! Would still recommend it to friends and family.
May 2, 2013
Rated 5 out of 5 by Graham Great Hotel , Great Holiday
We have just returned from a memorable stay at your hotel . It was excellent from the welcome when we first arrived to the chauffeur and limousine trip to the airport on our way home. This made our holiday truly memorable- Thank you very much.
George the consierge was really helpful even looked after us before we arrived on your island! booking taxis etc, His service was superb advising us on local trips and places to eat in the area .
The rooms were large comfortable and spotlessly clean. The food in the lounge//piano bar was good and the service was excellent- A special thankyou to Ramon, Marc,Charles, Mike and John for looking after us so well in the bar, all are a credit to your hotel.
We dined in the bar 4 times during our stay as Edmund on the piano was wonderful to listen to on an evening, he is a brilliant pianist and a BIG PLUS for the hotel
We even received a bottle of wine and some strawberries in our room to celebrate our Anniversary-what a lovely touch.Another Thank You
We will definately be making a return trip to the westin dragoara holel- A super Hotel- Well done
Graham & Linda
May 6, 2013
Rated 5 out of 5 by GAEB EXCELLENCE IS THE WORD!
Our recent stay at the Westin St Julian's was really a very pleasant and relaxing stay. All facilities were fantastic and all staff from management, front desk office to room attendants are fantastic. I highly recommend it to anyone.
May 4, 2013