Rated 5 out of 5 by Julian88 beyond our expectations
we arrived from a somewhat damp and drizzly Barcelona to a warm and sunny Valencia. The hotel is in a traingle shape and we were told by the receptionist it was a former factory that had been converted into a hotel.
Everything about this hotel was amazing, the rooms were way bigger that I had expected, the bathrooms were palatial and the bed just cried out to be slept in.
The concierge staff were helpfull in giving us directions to all points in Barcelona and the bus services are very convenient.
This hotel is a definite go-to location in Valencia and conbined with the local food, beaches and weather made our short stay memorable.
21. Oktober 2013
Rated 5 out of 5 by Jack67 Late Break
A last minute booking by my wife.
Very good choice of hotel; lovely big room, very clean with choice of bath or shower, a separate toilet, and plenty of wardrobe space.
Staff were friendly, helpful but unobtrusive.
Best of all my wife really liked it and she's very choosy about hotels!
5. Oktober 2013
Rated 5 out of 5 by Citytraveller Relaxing Stay in Westin Valencia
Very comfortable hotel. Friendly and helpful staff. Excellent room and upgrade appreciated. Food of superb standard and quality in the restaurant. Location perfect for walking to the old part of town. Easy and quick to reach by Metro from the airport.
25. September 2013
Rated 5 out of 5 by Madison28 Great service and location
We were here for a business trip. We visited some wine districts and we were a group of 10 persons that had a blast. The hotel was beautiful, centered location and perfect service. The best part was when the staff accidently "destroyed" my foundation while cleaning the bathroom. I didnt noticed until I got back to my room and the staff at the hotell had bought me a new Mac foundation.I was moved by their hospitality.. I will recommend this hotel to everyone! Great breakfast as well. Do not hecitate. Choose this hotel when visiting Valencia.
8. September 2013
Rated 5 out of 5 by Xtina2006 The best hotel in Valencia
All the staff make me fell wellcome. They are doing a great job. Thank you to all of them!!!
21. August 2013
Rated 5 out of 5 by Peter321 À top Stay in a top hotel
We have had a very good time in the hotel Westin. One of the best hotel we have ever been. With compliments to the hotel staf.
20. August 2013
Rated 5 out of 5 by CapeCodTravelers A Spanish Paradise
We LOVE this hotel. Their staff is among the most professional, accomodating, warm and gracious we have encountered. It seemed as if everyone who was working at the front desk and at the concierge desk spoke many languages as we heard them effortlessly assist guests speaking in Spanish, English, French and Italian as well as a variety of other languages. The property has a lovely central landscaped courtyard, the most amazing breakfast buffet (and room service menu), and an incredibly indulgent full-service spa. We loved every minute of every day of our stay at this amazing hotel. The managament should be commended for developing a team that works so well together to provide a flawless guest experience.
5. August 2013
Rated 5 out of 5 by Schofs Great place
Shame the gym is so hot, after numerous requests still nothing has been done to get the temperature to something realistic or the treadmills serviced- shame, otherwise fantastic place!
3. August 2013
Rated 5 out of 5 by Bryanecr Always a favourite
it almost wasn´t when I was charged double for breakfast but the very efficient check out staff corrected it efficiently ...
Beautiful hotel , great position , professional and friendly staff
29. Juli 2013
Rated 5 out of 5 by jafad Great Hotel
Really good conditions, nive garden to have breakfast there, good food and attencious staff!!!
27. Juli 2013
Rated 5 out of 5 by RRB2013 Awesome hotel in Valencia
Stayed here for a week on a family trip. Facilitiy is amazingly beautiful, clean, and very relaxing. It is outside of the city center but we didn't mind the walk over the bridge. The onsite restaurants are also pretty good although expensive.
25. Juli 2013
Rated 5 out of 5 by oziedeb Great Hotel
Hotel is done really well. The company has taken an old mill and kept the charm yet made it modern and useable. The staff are very friendly and professional. The only problem I had was that at the bar there was champagne for 12 euros on the list for drinks yet the bar manager told the staff not to open the bottles for a glass and there was only cava, however there was no cava on the list for drinks.
7. Juli 2013
Rated 5 out of 5 by Carrie4 Staff are so friendly and welcoming
The front desk, Leire, and bell staff were fantastic. So welcoming and informative. The bellman took time to share his favorite things about Valencia and Made us feel very welcome. The courtyard was beautiful nit was nice to be in a quiet spot just outside the busy downtown.
28. Juni 2013
Rated 5 out of 5 by MinnieMouse The Staff Service Was Excellent
Being an American, and an executive of the Disney company (who lives in Paris), I know what it means to deliver excellent service in a hotel. I was very, very impressed by the proactive nature of the staff for 1.) front desk 2.) concierge and 3.) restaurant locations. I spent all of my "down time" at the hotel in the ground level restaurants because the staff was proactive and responsive to our needs.
20. Juni 2013
Rated 5 out of 5 by DLG52 Fabulous Hotel - Great Location
While this property is a recent build, great care was taken to make sure that it blended in with the surrounding, much older architecture. Walking distance to the major park and sites, as well as, the shopping districts. The staff was attentive. Claudia, the Concierge, was so incredible, that we nicknamed her "Super Claudia". If you visit Valencia, this is the place to stay!
15. Juni 2013
Rated 5 out of 5 by Valencia2013 Pleasant hotel with beautiful courtyard
Comfortable, well maintained hotel. Great for business or leisure traveler. Easy walk to the Old city and the Arts Center.
13. Juni 2013
Rated 5 out of 5 by Pash Fantastic quality
As usual great customer focus at the hotel and will continue to come back again. However, the WiFi performance in the bedrooms very unreliable which is a shame and should be easy to fix.
8. Juni 2013
Rated 5 out of 5 by Edna1 Excellent Hotel
We had a great stay in Valencia beautiful city and an excellent hotel. The staff were all very helpful and welcoming and the hotel more than met our expectations - Thank you!
4. Juni 2013
Rated 5 out of 5 by Lammer6 Excellent location! Great facilities
Very well located nearby major attractions! Staff extremely professionnal and provide excellent service!
3. Juni 2013
Rated 5 out of 5 THE BEST HOTEL IN VALENCIA
My stay at westin Valencia was very nice.
i used to go to Valencia for business and and it was my first stay at Westin Valencia.
Lovely hotel, great rooms and very nice staff. The location is great
I cannot stop talking about the excellent service and accommodation.
the guest service i have recieved from the managers could not have been more helpful.
congratulations to all staff,,i will back
30. Mai 2013
Rated 5 out of 5 by Johnmaster Excellent!!!
Great building, great location, great staff, great food, lovely garden. I will be back for sure!!
29. Mai 2013
Rated 5 out of 5 by KB2013 Westin Valencia 29/04 - 3/05
The hotel is in a fantastic location, staff are exceptional, rooms are very spacious and facilities on site are excellent, would recomend this hotel, great place.
9. Mai 2013
Rated 5 out of 5 by 1234 Nice hotel
Location take place in a quiet area and in the garden invite you to read and relax with e tasteful drink or fine coffee.
27. April 2013
Rated 5 out of 5 by Zuttun First Stay at Westin Valencia
Everything was perfect, especially the welcoming.
Only down side was internet connection in the room, kept broken.
Thanks once again
22. April 2013
Rated 5 out of 5 by CWLyon Great Hotel.
This is my go to hotel in Valencia when there on business. If its in your price range there is no other choice. Location to park is excellent and courtyard is great for lunch or casual business meeting. Every time I've been I get upgrade to huge room. Only negative I can say is the waitstaff at the restaurants and bars in the hotel can be improved upon.
27. März 2013
Rated 5 out of 5 by cgty1988 Only one word PERFECT
Room service, comfort, breakfast, reception service .....
shorthly everything is perfect.
Thank you so much Starwood Family...
22. März 2013
Rated 5 out of 5 by gfmsugrad Wonderful Stay
This is an awesome property overall, housed in a beautiful old building from the early 1900's. It's in a really good location, very easy to walk to the historic center of the old city and right in front of the park that runs though the city.
All but one staff members at this hotel were awesome, and they took going above and beyond to a whole new level. Two staff members stand out: Marcus and Luis. Marcus told us where to go in the old city for original Paella for dinner - I know it's a lunch dish. We dined at one of the three restaurants with the original recipe (chicken and rabbit) only open 2 hours at night tucked back in the secret calles of Valencia. What a treat and memory. The house muscatel was incredible. Luis, went out his way each day to make sure our trip was awesome and memorable and suggested places to go see and do. His recommendation of going to Segundo was the best part of the stay when we explored the conjvnt monvmental. Just remember the train station is Sagunt (not Segundo), we missed our stop, but we really enjoyed the train ride a bit further north before turning around. The only staff issue, and it was minor, was with the bellman/doorman at check out - he just didn't seem to want to help us when the taxi we ordered was to small to go to the airport Sunday morning at 5 am. In the end he did get us a new taxi and translated for the first taxi driver; but only after persistence from us. He was the only exception to the overall superb service at this property.
We stayed for a week, so we did get to see some of the issues with the property but they were really minor for us, but could have bothered other people.
The elevators broke down often; but one of the two were always working. Housekeeping cleaned the room well, but rarely restocked items such as tea or cups to make tea in. There is no sound proofing, the outside rooms are on a busy street. The wi-fi worked most of the time, but had to call down a couple of times to get it reset. There is a lack of electronics in the room, other than the TV and wi-fi.
All the issues were minor to us and thus my 5 star rating, however, I realize that they might not be good for other people, so I mentioned them
25. Februar 2013
Rated 5 out of 5 by SJRugs Amazing stay for the well-traveled
We travel a lot and were very impressed with this hotel. One of the best SPG treatments, speedy check-in and a great room upgrade. Very clean hotel. One of the few hotels that without any issues (including many 5 star hotels). My wife even got sick and they helped us get medicine and were there as a translator for the doctor visit. A+ Thanks again!
28. Juni 2012
Rated 5 out of 5 by tkollar great hotel
This hotel has a wonderful courtyard, the staff was very accommodating, the tapas were great and there is sometimes live music.
7. Juni 2012
Rated 5 out of 5 by Mugsey84 Great hotel in Valencia
5 minute walk from the center of town, which was perfect. It was actually really nice to be able to retreat back to the hotel after a night out. Hotel is right on a park so outdoor runs were very nice. Also, located in between city center and the Art/Science part of town, both walking distance. Extremely helpful staff, we were there during Las Fallas and the staff was very eager to give us recommendations on where to eat, where best to watch the festivities and where to go out at night. Also, nice workout facilities. Would definitely return/recommend, as it far exceeded my expectations. Thanks to the staff! You definitely confirmed my love for Starwood
9. Mai 2012