Rated 5 out of 5 by GMeyer Great location
Great location, rooms fresh and clean and always love the bathroom amenities as well as Starbucks coffee!
April 29, 2013
Rated 3 out of 5 by birdey good hotel
Pillows are all soft; need to switch two of the four out with firmer pillows. love the leaf shaped soap.
March 22, 2013
Rated 5 out of 5 by Alioro Polite and excellent service
Better than one would expect from an airport hotel. Professional front desk staff. Prompt room service.
June 8, 2013
Rated 5 out of 5 by CROWNPRINCE17 The best ever
This is 1 of the best hotels I've ever stayed at I highly recommend this 1 well done congratulation ATL
January 14, 2013
Rated 2 out of 5 by LividCustomer Not worth going on the weekend
Apparently every weekend they have conventions and reunions and tons of stuff going on. Now, as a group they seemed to have fun but I was in town for another reason.
I had to pay to park despite reservations and I went out to the aquarium with my son. When we got back, they said parking was full and I needed to park down the street at some restaurant. Excuse me? I had a baby with a poppy diaper and they wanted me to walk over a mile in the dark with him as a female by myself. I HAD ALREADY PAID FOR PARKING!!!! Some people were only visiting the hotel for the night then leaving, not even guests, but they parked inside. They didn't care about me at all. Only after I raised h e l l did they 'let' me in....and there were at least 8 spots open that I saw.
Remember the infant I had with me? Well the hotel didn't when they called at 6:21 for a wakeup call I never asked for. My son of course woke up and screamed because it abounded like a foghorn and he was asleep. When I asked why they called when I had not ordered one, they said I had two nights ago. Fun fact, I only stayed one night (previous night) at the hotel. I was livid. It's just not worth it... hotel was clean but go somewhere else
August 5, 2013
Rated 5 out of 5 by ilevy10 Great location
Just a few min from airport , very quiet not noise as other airport hotels
Very clean and great staff
March 29, 2013
Rated 4 out of 5 by GRE5 The hotel was nice for the venue I attended.
We had a small conference and the hotel was accomodating and laid out well for the purpose we needed.
February 14, 2013
Rated 5 out of 5 by maria14 Great hotel
This hotel had wonderful rooms, great food and a very nice staff. What a wonderful and relaxing stay.
February 6, 2013
Rated 4 out of 5 by Cathy13 aiport shuttle makes it worth the stay
make sure your room is far from the elevators and on a higher floor as the conference rooms are loud
April 8, 2013
Rated 2 out of 5 by Takeybug Hotel was okay
I will never stay here again. The staff was average and the furniture in the room was dirty and old.
December 27, 2012
Rated 5 out of 5 by raw1 comfort of this hotel
This hotel has lovely hospitality. The room at comfortable n clean. The bed........ fabulous!!
August 16, 2013
Rated 5 out of 5 by TravelingGal40 great location
great location, service is good, food is good. not many hotels around today that are like this one.
September 28, 2012
Rated 5 out of 5 by within9999 good hotel
nice facilities, wish there were more eating facilities around the hotel, within walking distances.
December 25, 2012
Rated 2 out of 5 by Crazybob So much average
Good price, good location, facilities are just old, just not up to the usual Westin experience.
May 4, 2013
Rated 1 out of 5 by Paul Staff Not Organized
No acknowledgement of my SPG loyalty. No bottled water in room
Long wait to check in
September 18, 2013
Rated 5 out of 5 by ney38 LOVE LOVE LOVE
I stay here every time I come to ATL. I love it here.
November 10, 2013
Rated 4 out of 5 by Andy18 Close to airport
Very nice and clean. Service was very good.
November 18, 2013
Rated 3 out of 5 by Sfhaselton Hidden charges like crazy
AMAZING INTERNET $13.95 parking $20 BREAKFAST $16.95 pp crazy! $9 glass of house wine! Crazy!
December 23, 2012
Rated 5 out of 5 by jbings Awesoem staff and hotel
Clean, close proximity to airport, and a caring staff. What else would you want? Great stay!
March 26, 2013
Rated 5 out of 5 by davidxu clean, comfy
good location and cleanliness, enjoyed watching planes taking on and off
October 9, 2013
Rated 5 out of 5 by Manju Elegant
Cousin loved the soft bed and tub, I loved the elegant feel of the hotel and spacious room.
September 23, 2012
Rated 1 out of 5 by PLB1 Features are perfect for travelers to the Atlanta area
Great property. Very comfortable and attentive to guest needs.
October 25, 2013
Rated 4 out of 5 by salsa TV
The TV in 945 had horrible reception and the local channels had no signal. Dissapointing.
June 6, 2013
Rated 1 out of 5 by Real68 Staff unaccommodating!
The mattress was like a inflated life raft that had lost much of its air...awful and old.
April 26, 2013
Rated 5 out of 5 by raphaeltb Simply Amazing
Definitely one of the best hotels I've ever been to. Great comfort and amazing attention.
March 12, 2013
Rated 3 out of 5 by FYII ATL
room service charge that wasn't mine on check-out.
Chicken sandwich was hard and dry.
June 24, 2013
Rated 5 out of 5 by OLS07 Perfect Location
This hotel is so close to the airport it's perfect. My room was clean & it was quiet.
July 4, 2013
Rated 5 out of 5 by Cindi67 Convenient and Service Oriented
Outstanding service and attention to customer service details
October 20, 2013
Rated 3 out of 5 by PickyGuy Had to wrangle to get Starwood Gold amenities
Stayed here twice within two weeks. First time was perfect. Second visit was a bit odd: checked in and was put onto Starwood floor, but no free bottle of water in room when there had been one ten days earlier (so I had expectations and hadn't brought water with me). When I went down to front desk and asked, I was offered a couple of bottles of water from the store...to be charged to my account. I was asked if that was ok, and I said no, why should I have to buy water,,,wasn't that an amenity that the hotel provided to a Gold Member? It took the clerk talking to two different people to determine that indeed that they do provide a bottle of water to gold status guests. Then in the morning, no newspaper at my door. When I asked about it at checkout, I was advised that they have newspapers in the lobby and they only bring them to the door if specifically requested. As this is different from most Westin/Starwood facilities, I was surprised and worse...had not had a newspaper to read while I had my coffee in the room.
Otherwise, everyone very nice and pleasant just wish they let us know about the no delivery on newspapers and wonder why there was no water and why it was so difficult to get a bottle...
November 24, 2012
Rated 4 out of 5 by suzeshoes NIce Over Night Stop
Incredibly friendly staff. Super comfortable bed. Delicious food! Wonderful Westin!
April 17, 2013