The Westin Grand, Vancouver

  • 433 Robson Street
  • Vancouver,
  • Britisch-Kolumbien
  • V6B 6L9
  • Kanada
  • Landkarte

Zimmer & Preise

Schließen

Kinder pro Zimmer

Diese Angaben ermöglichen es uns, die besten Zimmer für Sie zu ermitteln und Ihre Ankunft entsprechend vorzubereiten.

Informationen zu Zustellbetten und/oder Aufschlägen für weitere Personen finden Sie in den Zimmerbedingungen und Details.

Rated 4.4 out of 5 by 294 reviewers.
Rated 1 out of 5 by Not impressed The good: Location, resteraunt staff in the evening, kitchenette, windows that open and spacious room. The bad: turtle speed elevators, unfriendly and not so helpful concierge lady and outside street noise guaranteed to wake you up at 5am if you are a light sleeper. No recognition or benefit of being a SPG member. Infact compared to other hotel brands, Westin & SPG is the least impressive considering their excessive room rates. August 10, 2013
Rated 5 out of 5 by Excellent stay, as always Another fantastic stay at the Westin Grand Vancouver. Everything was first rate from the welcome at our arrival, our room, a couple of hours at the Westin Grand's Rooftop 'Pop-Up Patio' and our smooth check-out process. As always all the staff we met was friendly and welcoming throughout our stay, we are never disappointed Looking froward to our return stay, thanks once again Westin Grand, you are a Vancouver favourite! July 28, 2013
Rated 5 out of 5 by Simply Perfect Regardless of where you want to go, Westin Grand is extremely convenient. There are a lot of restaurants and shops surrounding the hotel. You absolutely cannot go wrong by choosing this hotel. The whole repertoir of staff are extremely friendly and helpful, keep up the good job!! August 16, 2014
Rated 4 out of 5 by Terry The attraction for me was the steam room. The workout facility is nice. The main lobby restaurant closes too early at 11:00, most people come back from supper later. I was guided to go to another place out side of hotel for snacks. Good location downtown August 16, 2014
Rated 5 out of 5 by Beautiful Spacious Rooms - Amazing Service The Westin GRAND is in a fabulous location in the Yaletown area of Vancouver with spectacular views of the breathtaking skyline. The rooms are well designed and proportioned, including a lovely outdoor balcony seating area. The hotel bar and restaurant are cozy and elegant, while maintaining an intimate and private atmosphere. Fabulous and attentive staff that exude a genuine care and charm. September 25, 2012
Rated 2 out of 5 by Not Grand Very disappointed in the hotel and staff. The rooms were like converted condos with very small bedrooms. Felt like a Four Points. No robes amd 3 towes. No recognition of Platinum status on checking in to choose amenity. Not even 1 complimentary bottle of water in the room. Concierge was texting each time we walked by and never even lifted her head to say hello. Would not recommend. July 24, 2013
Rated 5 out of 5 by Absolutely TOP NOTCH. Superb service, location and facilities We had a brilliant start to our second honeymoon here. Service, facilities, room, view, location, extra care: ALL second to none. Started superbly, after 18 hours of flying, with Priya on the check-in telling us everything we needed to know, and nothing we didn't. The room, a high corner suite has great views (the weather helped I guess), and the little extras recognising my platinum level membership were much appreciated. Good food available all around the location - hence why a small bar/restaurant only in the hotel itself I guess. Breakfast in here was VERY good, catering to all tastes and appetites. Easy walk / bus / train to all points of interest. Easy to get taxis when required. Totally helpful staff in the restaurant, concierge and manning the front desk, ALL day, EVERY day. Thoroughly enjoyed our stay there and we'll be back in Sep for our friends' wedding. August 10, 2014
Rated 5 out of 5 by So friendly I was in town to run the Vancouver 1/2 Marathon. From check-in to check-out the staff was incredibly friendly. Our check in experience was over the top when the front desk had a room ready for us with a magnificent view of Mt Baker, BC Place and the city. When I returned from the run, the guys on the ground floor offered me water and a towel -- how thoughtful. Love this place! May 7, 2013
Rated 3 out of 5 by Not impressed Vertical hotel, with 8-9 rooms per floor with about 40 floors. Room smelled musty. I mentioned to reception and their solution was to put an ionizer in the room. I was moved, and that room was equally musty. I again provided feedback to reception and they did nothing. I found the concierge very nice and helpful: woman with black hair. I wouldn't stay at the Grand again. June 11, 2012
Rated 3 out of 5 by Not all that I expected Great location, especially for Grey Cup. The bed was indeed heavenly and the seating was both generous and comfortable. Even allowing for sell out the elevators were extremely slow - waits of over 15 minutes. I had expected a somewhat larger, and empty, fridge based on website. I had asked for foam pillows and had to re-ask. Booked with some nights on points and some as cash and so ended up with four different reservation codes that were never cross-referenced. Cleaning staff kept thinking I was checking out when I wasn't.. So did front desk. Charges for dining and room were charged to my credit card without my ever seeing the bill. If you're paying extra for a balcony - it is very small. Staff were very helpful when a problem was pointed out. Not sure I really received the treatment I would have expected as a platinum member - certainly not to the same standard as I've received at other Westin and Sheraton properties. November 30, 2011
Rated 4 out of 5 by This is a great hotel i stay at the Westin Grand Vancouver often for business. What i really like is the large room, comfy beds, great downtown location, close to rapid transit lines, fantastic pool, sauna, hot tub, gym. the only downside is the wait for the elevators. If you can accept a delay in getting to your room or back down to the lobby then you will enjoy your stay here. September 19, 2012
Rated 4 out of 5 by Fantastic Beds I received an upgrade which was great, the downside was the staff banging on in the amenities room next door 26flr, the phone didn't work, and there were no powerpoints available so I requested an extension board and got it. Didn't get the green option to save water on towels etc. Clean comfortable and great beds, internet worked very well. No iron in the room but got one. Gym was good one bike, free weights and weight machine, pool was small but can do laps spa was great on 3rd floor outside. August 4, 2014
Rated 5 out of 5 by Spacious Rooms I love the spacious suites - the bedroom separated from the living area and the kitchen and its amenities, including a microwave, refrigerator, dishwasher, very nice dishes and coffee maker. This is a quality hotel that I stay at every time I'm in Vancouver, BC. Each suite is shaped differently. Try to get one on an upper floor for a view! April 10, 2013
Rated 5 out of 5 by Great Property! Stayed per and post cruise for a few days. Great property - one of the nicest staffs I've ever encountered in a hotel - everyone from Bell Services to Front Desk to the Housekeeping staff always had a smile and made sure we were happy. Only complaint is the elevators are very slow. Had to wait literally 15 minutes on the 7th floor twice. July 24, 2013
Rated 5 out of 5 by My Favorite place in Vancouver - great food, location, quality This is my fav place in Vancity. 1. Location - at the end of Robson St. Super!! 2. Quality - it's a Westin. Enough said. Also, it's an all-suite hotel. 3. Food - hmmm. The "hidden" restaurant is a must try. Breakfast is delicious. 4. Service - best staff. Always courteous and respectful. 100% recommended! August 5, 2012
Rated 3 out of 5 by Good Location Very long time to get the elevators, a minimum of 10-12 minutes each time. Pool was closed for the Saturday the 4th of August without informing incoming guests by e-mail that they will not be able to utilize the pool. Our suite on the 27th floor; the airconditioner system in the room was not functioning. August 8, 2012
Rated 5 out of 5 by Great hotel. Great location. Another wonderful stay here. Rooms are always clean and fresh. The floor to ceiling windows allow for spectacular views of the city. Staff is very helpful and accomodating. And, the hotel is very convenient to public transit. I highly recommend this hotel when staying in Vancouver. October 5, 2012
Rated 5 out of 5 by Anniversary treat Our first trip to Vancouver and this was the perfect hotel in which to celebrate our 30th anniversary. The location is perfect for exploring the city. The professionalism and helpfulness of the staff is unsurpassed. All of our expectations were exceeded at this wonderful hotel? July 26, 2013
Rated 2 out of 5 by Amazing Service Express Team... Poor Restaurant The service express team at the Westin Grand was absolutely amazing and made me feel valued. Unfortunately if you're looking for an a la carte breakfast this is the wrong hotel for you. I was told that my only option was the buffet and runny eggs aren't my idea of a good time. September 24, 2012
Rated 5 out of 5 by great location and hotel In the midst of downtown - easy to get to great restaurants, shops, and tour buses. Staff was very helpful in suggesting good restaurants. Exercise facility was being renovated, but basic equipment could be used. Room had nice layout and was comfortable. Nice, large bathroom. July 1, 2012
Rated 5 out of 5 by GREAT STAFF Staff went above and beyond to make our stay exceptional. Elizabeth (from Norway) at front desk, Lisa (Concierge), wait staff in lounge (didn't get names...sorry), and porters. They could not have better! Accomodations were also excellent. Clean and comfortable. November 18, 2013
Rated 5 out of 5 by Perfect Excellent hotel in great location. Very much a boutique hotel, which is unusual for Westin. The staff and service are superb - you can't ask for more. The rooms are great. Now if they can just something about Vancouver's June gloom they would be beyond human. June 6, 2012
Rated 4 out of 5 by Ideal for Visiting Vancouver This is my hotel of choice for visiting Vancouver on business. It is in a central location but never has a feeling of being busy. The rooms are all suites and very comfortable. Food and beverage service is top-notch. April 14, 2013
Rated 4 out of 5 by Staff was fantastic The staff was helpful and friendly, terrific customer service. The location can't be beat as everything you could want is right out the front doors. This was my third stay and I will definitely be returning. July 13, 2013
Rated 5 out of 5 by Great pied-a -terre This hotel is a great pied-a-terre from which to tour, visit sights, shop and dine. Not over-bearing. Children are well-received. Staff friendly and efficient. Rooms comfortable and well-appointed. Lovely pool area and well-equipped gym. Great breakfast buffet. Would recommend it without reservation. August 9, 2014
Rated 3 out of 5 by Rate not recognised Location was great, Room was OK. The main issue is that they would not honour the rate I booked through SPG (Platinum concierge) and it ended up cositing me over $100 more for 1 night. September 29, 2012
Rated 5 out of 5 by Staff at this hotel go above and beyond. A girlfriend and I stayed here for the night. The front desk staff, especially Rachelle were so polite, friendly and helpful. The room was wonderful and the view was inviting. May 21, 2012
Rated 5 out of 5 by Concierge Lisa was the best! She was right there and helped with dinner suggestions and reservations as well as being helpful with touring. Sorry we weren't there longer. August 12, 2013
Rated 3 out of 5 by The bedding was dismal Unfortunately we were told upon arrival that there would be an upcharge to our prepaid booking for a king size bed which we were not prepared to pay. The queen size bed was extremely uncomfortable for a 6'-2" tall person who finished up sleeping on the couch for 2 nights out of the 3 night stay. Sleeping comfort was a dismal disappointment compared to previous stays at Westin hotels. The room was otherwise very comfortable and the kitchenette was well equipped. Location highly desirable. July 29, 2014
Rated 5 out of 5 by Great location and quiet area I frequently travel for work and what is important for me is a nice quiet area. Too often hotels are near emergency vehicle paths or noisy with vehicle traffic. Not this hotel, as it is in great part of Vancouver with lots of local food stops in the area and walking to most building in the area. The room that I had had a great view and quite up to date. A small issue is that you enter on the main level of the hotel and you have to check-in on the 1st floor. Don't let this dismay you as the hotel is great in all other respects and that's a minor issue due to the sized of the lobby. January 11, 2013
<<prev 2 3 4 5 ... 11 next>>