Rated 5 out of 5 by callie1212 Great Staff
Very friendly and attentive staff. Beautiful room & amenities. Great location to get to anywhere in the Napa Valley.
17. Dezember 2012
Rated 5 out of 5 by DaveToo I will be back
It is not often I say this, but I was so comfortable at your hotel I will almost certainly be back. I enjoyed my stay, even thought it rained the whole time I was there. The suite room layout was very nice, and I liked the materials in the bathroom. Of special note was the bartender who mixed fantastic drinks the night I arrived, along with the late dinner - the port was excellent. The peaceful setting near accommodations - close to old Napa for a nice lunch and near Walmart for emergency travel needs was good. I was unable to take advantage of the fitness center due to recent surgery, but look forward to it on my next visit.
5. Dezember 2012
Rated 5 out of 5 by Cheri23 Great hotel in Napa!
We loved staying here, and everyone was so friendly and upbeat.We were attending an event at Cliff Lede Winery. Fabulous,a must taste experience.. The room was great, super clean..Make sure you go to the Oxbow Market just around the corner.We ate at Casa and had incredible tacos. Loved the antique store inside as well.
20. November 2012
Rated 5 out of 5 by Alli27 A beautiful Hotel
We had a wonderfully upgraded room with a pool view. Nice amenities, good service. Love SPG
19. November 2012
Rated 5 out of 5 This hotel is highly recommended
This particular hotel is so accommodating
18. November 2012
Rated 5 out of 5 by DougS Excellent room and hotel layouts
Enjoyed the whole experience
14. November 2012
Rated 5 out of 5 by miawine great hotel and staff
This hotel is in a great location close to downtown Napa. The rooms are spacious and clean; furthermore, the Heavenly beds and pillows are wonderful. The staff and concierge were extremely helpful and friendly.
13. November 2012
Rated 5 out of 5 by suzyq10s location
great lcation within walking distance of napa center!
11. November 2012
Rated 5 out of 5 by keh1 Really enjoyed our stay
This is a wonderful hotel with friendly staff and great food. Napa is a perfect place to be in late October with beautiful scenery and a fantastic climate. The hotel added so much to our experience. Our only complaint is that the hotel did not fully honor our SPG gold late checkout request.
30. Oktober 2012
Rated 5 out of 5 by gerales Incredible experience from start to finish
beautiful hotel, clean rooms, great amenities, and super friendly staff. the location is close to major wineries so the overall experience is perfect.
26. Oktober 2012
Rated 5 out of 5 by Deb701 Staying in Napa
We have stayed at this hotel for the last two years (our Anniversary) and it gone above and beyond meeting our expectations. Beautiful hotel, with good service, and an excellent staff.
24. Oktober 2012
Rated 5 out of 5 by Rover12 What a great place to stay!
Food was excellent! Property was luxurious and relaxing. Room was comfortable, though I really didn't use it all that much.
23. Oktober 2012
Rated 5 out of 5 by RenoQueen Beautiful hotel
Great hotel, good service, excellent concierge. Rooms were very nice and clean. The location was central and safe which enabled us to walk to local restaurants at night.
23. Oktober 2012
Rated 5 out of 5 by rainstorm Great features & personnel
From Bobby at the Bank Bar - to the valets
all used our names and personalized their services - well-run facility.
17. Oktober 2012
Rated 5 out of 5 by BostonVisitors Great staff and location
The staff was friendly and responsive. Our 1 bedroom suite was clean and well maintained.
We had a small problem with the TV in master bedroom when we arrived. We reported and it was taken care of the next morning.
The location was close to downtown but, away from the downtown distractions.
15. Oktober 2012
Rated 5 out of 5 by treesara Excellent Resort
Mostly exceeded our expectations. Great staff and the included breakfast was amazing.
14. Oktober 2012
Rated 5 out of 5 by Campos64 Beautiful
Wonderful experience! La Toque was amazing. Andrew with the bell desk is the best. After bringing our luggage to the room he went and filled our ice bucket. Gloria at the spa is wonderful and her facials are great. The only bad part of the stay was the service at the bar was slow non attentive and left a little to be desired. Other then the bar experience it was perfect.
12. Oktober 2012
Rated 5 out of 5 by Alicia61 Great Hotel, room very comfortable
My husband and I enjoyed our stay very much and will return. We found our suite amazingly comfortable and loved that we could walk to restaurants. The the guys that parked our car are very nice and helpful as if your staff at the bar and front desk.
11. Oktober 2012
Rated 5 out of 5 by Whiskeyboy11 Great repeat experience
This is the 2nd year we've stayed here with friends. Garth, at the Bank Bar, immediately remembered us and made us feel at home. The valet staff is amazing and immediately brings your car when they see you. The property is wonderful, close to several restaurants, the market, and an easy drive to the wineries. We are looking forward to returning next year and receiving the warm welcome from Garth again!
3. Oktober 2012
Rated 5 out of 5 by KenD67 Customer service is exceptional
Every request was acted upon quicker and better than we expected!
29. September 2012
Rated 5 out of 5 by DPHi Easy walk
Hotel is nicely done,clean inviting, and an easy walk to and from town.
27. September 2012
Rated 5 out of 5 by bisha nice hotel
we liked this hotel
everything was very good and comfortabl
nice view to the river from balcony
11. September 2012
Rated 5 out of 5 by LJMonte Centrally Located in Napa Valley
We were hesitant to book this hotel initially because of prior reviews...This property won us over being that it is a Westin and I have yet to have a bad stay in one. We usually travel with our 20 lb. Shiba Inu and this hotel chain has always made her feel welcome. This beautiful property in California's Wine Country exceeded our expectations and will be the only property to stay when we are in the area. The Wine Train is also directly across the street. The staff are exemplary and the public areas are very well-maintained. See you again very soon!
2. September 2012
Rated 5 out of 5 by drlamarca Fantastic
What more could ask for? This place is just heaven. Every detail was attended to in every imaginable way. I cannot give this place enough praise. Simply a wonderful hideaway!
2. September 2012
Rated 5 out of 5 by Family5 Wonderful Hotel
We have 5 people in our family and so we chose the 2 bedroom suite. It was perfect, with a lot of space.
30. August 2012
Rated 5 out of 5 by Kirk56 My Stay
The staff was great, the location was convenient, and the hotel was beautiful.
29. August 2012
Rated 5 out of 5 by Pink78756 Heavenly Stay
The Westin Verasa is the perfect place to stay when visiting NAPA. The location and understated elegance of the hotel were outstanding. I booked a one room suite with kitchen using my SPG points & cash to spend a few nights with Grandma during our visit home to California. We were graciously upgraded to a beautiful 2 bedroom suite overlooking the pool. The location of the room was near ground level and stair access to the pool. The location was perfect for frequent trips back to the room and for Gradma to watch from the balcony . My 7 year old loved to the pool and spent the better part of our time there. The food at La Toque was outstanding, but pricey. My main gripe is that a gratuity of 20% is automatically added to all food services which doesn't necessarily result in good service. Our waiter seemed less than motivated to serve Grandma, a forty something year old and a 7 year old even though our dinner with wine was pretty expensive. I did really appreciate the "pool boy" pointing out that gratuity was already included and additonaly tipping was not necessary.
My only other complaint is the lack of free Wi-Fi and being charged for what is usually complimentary coffee ($3/cup) in the lobby of Starwood hotels. So even with the benefit of SPG status, additional charges seemed to add up quickly. I mention the charges because Grandma insisted on picking up the tab and I felt guilty when I saw the final bill.
Still, we really enjoyed our stay and look forward to future visits back to the Westin Verasa. I even saved our room number for future reference. My daughter tells everyone that the hotel & pool were the favorite part of her visit to Calfiornia which is saying something since we covered a lot of ground and stayed in some great hotels.
28. August 2012
Rated 5 out of 5 by gt13 Best Hotel on our Cali trip
Staff looked up our fie and sent up complimentary champagne and chocolate strawberries for our anniversary plus a very nice signed card from all staff. Hotel is beautiful, restaurant onsite is one of tops in Napa and our suite was the nicest room during our entire trip across California. I will def stay here during my next visit. highly recommend
27. August 2012
Rated 5 out of 5 by drlamarca Wanderlust in Wine Country
I travel to Napa frequently on business. I have a few criteria that, if met, more or less, dictate how my stay will turn out. From the moment I arrived at the Westin in Napa, I knew this would be a great stay. The suite I was given gave me the feeling I had just come home rather than staying in some strange hotel. The staff was excellent. The facilities were immaculate. The pool area was filled with folks enjoying themselves and I loved every minute of my time there. From the front desk, room service and housekeeping folks as well as the valets, and on to everyone else, this hotel gets TOP ratings from me! See you next week,
26. August 2012
Rated 5 out of 5 by LJPWEP An Exceptional Hotel and Restaurant
The service at the hotel was exceptional. Everyone was very friendly and helpful. They recognized us as SPG gold members and upgraded us to a two bedroom suite, which was lovely, well furnished, with 12 foot high ceilings, & over 1000 sq. feet. And best of all was the La Toque Restaurant, which we rate as the best of the best in Napa Valley. In addition, the daily hors d'oeuvres & wine tasting were most enjoyable.
18. August 2012