Rated 5 out of 5 by AS13 Excellent
It was a wonderful hotel, in a great location and the concierge was invaluable and so patient. There is quite a bit of construction surrounding the area; however, I never heard it and it's easy to get around it. No worries. Great hotel choice.
February 23, 2013
Rated 5 out of 5 by dennis4529 great place to stay in the heart of "east" Berlin
The Westin Grand is in an excellent location to see the sites of "east" Berlin. It is close to Museum Island, Berliner Domer, Brandenburg Gate & the Memorial to Murdered Jews of Europe. The rooms are comfortable & elegant.
June 25, 2014
Rated 5 out of 5 by Slava79 Excellent Hotel
Great hotel. Very clean , The hotel is not new but rooms are totally renewed, The breakfast was above all expectations. Rooms are comfortable.
There is no free WIFI, I believe for such price and hotel level free WIFI should be provided.
July 17, 2013
Rated 3 out of 5 by Marxforever This hotel has great features
But not so great services and the only rooms with a decent view are those of 4th and 5 th floors.
September 11, 2014
Rated 4 out of 5 by John2303 Restaurant Missing
While the breakfast was excellent, there was only very limited options available for dinner in the evening. There are some nice restaurants in close proximity to the hotel, but only bar snacks in the hotel itself which was surprising.
March 26, 2013
Rated 4 out of 5 by Jake1961 Booking not meeting expectations
As a family of 5 we asked a "double" room i.e. connected or close to each other. the booking was done in Oct 2013 and still the rooms were not as expected. I even had to downgrade the other room to get closer to the other room.
April 7, 2014
Rated 5 out of 5 by Kiwisally Comfort and service
My first time at the Westin Grand but it won't be my last. Comfortable, spacious rooms and excellent service especially from the concierges. Good breakfast. I liked the location although there was a lot of construction going on.
November 9, 2013
Rated 4 out of 5 by Albert37 October 2012 Stay
Nice hotel and good location. The staff did not have our room ready upon our late arrival which was irritating given the long international flight, but they did their best to correct the situation. Otherwise, it was a nice stay.
November 1, 2012
Rated 4 out of 5 by gita Great location
The location is great. You are close to all the attractions, shopping and train. You can pretty much walk to everything. The lobby and the hotel is very nice. What i did not like was the lack of upgrade we got as a Gold member.
September 17, 2012
Rated 5 out of 5 by Ally10 Fantastic stay
Brilliant location, amazing foyer, clean rooms with lovely comfortable beds. Breakfast was delicious with a huge choice. We had a garden view on the fourth floor which was great. Friendly staff. - we would definitely return.
August 5, 2013
Rated 5 out of 5 by Sardegna76 Become again
Clean and comfortable room.
Breakfast satisfied even the most demanding and is of high quality .
The staff is very kind.
After a day out to Berlin you can relax in the hotel's swimming pool.
Experience certainly to repeat
July 27, 2013
Rated 5 out of 5 by meeting2012 Great Service, Great Location, Great Team
Thank you all very much for a succesfull business event. Planning and on-site event was excellent, staff super friendly and efficient, catering excellent and fantastic location. We will definetely recommend your hotel.
November 6, 2012
Rated 5 out of 5 by Rikke1973 Hotel with good service central placed in Berlin
This hotel has good service and an excellent breakfast buffet. The hotel is central placed in Berlin. The hotel facility is light and classic.
August 18, 2014
Rated 4 out of 5 by mrcport Very Central Location
Very quiet and comfortable hotel. There was construction on both the cross streets but one would never have known it. Breakfast was good quality and the staff was vey friendly and assisted us when we needed them.
November 17, 2013
Rated 4 out of 5 by harry0035 an old classic
We stayed four nights last week. Interior is a bit outdated but atmosphere is still ok.
Breakfast is very good and staff is friendly. Rooms are a bit small, and bathroom only has shower in the tub.
June 1, 2014
Rated 5 out of 5 by thecherub88 birthday upgrade!
the westin berlin kindly upgraded my stay to a themed suite (the lessing room). it was so big, i almost got lost in it! thank you for the lovely and generous gesture. really made my birthday stay memorable!
July 26, 2013
Rated 5 out of 5 by patat Very nice stay
As always - comfortable and value for money. Nice room, good breakfast, good bar. Nice and helpful staf.
August 27, 2014
Rated 2 out of 5 by IRELANDSMAN DULL -DREARY
Recently had a 5 night stay in what must be one of the dullest -dreariest hotels in my life i have ever stayed in. It is so unfortunate that the hotel used so much artificial lighting when fotos were being taken for its website which gives a very different perspective to the real hotel on entering. The carpets in the general areas and corridors are badly stained. Dark Brown--and Cream are the main colours internally. Right now in Berlin -major street construction is talking place -so request an inside room. Our A/C did not work--reported 3 times to Service Express--we finally gave up--it was not fixed. Breakfast is a nightmare ---with so many people trying to enjoy really good food. Sadly this hotel has no EXECUTIVE LOUNGE---hence i would not return. In our bedroom --we had to have lights on all the time as it was so dark--no bedside clocks are in the rooms. If u are feeling depressed and need a break --this is NOT a hotel to go to. How could any General Manager permit such a hotel to convey such sadness based on the colours and total lack of lighting internally.. ..
May 20, 2013
Rated 5 out of 5 by Stefan1 My Home in Berlin
when I do not want to stay at home, this is my alternative Home in Berlin. Central, easy, comfortable and friendly.
August 22, 2014
Rated 5 out of 5 by Dor307 Very competent staff
Very good location. Very competent and friendly Staff. The rooms are comfortable and very clean. The hotel restaurants are excellent! We are looking forward to our next stay at the Westin Grand Berlin!
February 15, 2013
Rated 5 out of 5 by PrimeMinister80 A hotel good to its guests
I was satisfied with the service of the hotel. It is compatible with its 5-star hotel status. The hotel did not take advantages of its guests and genuinely treated its quests in the best way it could.
June 12, 2013
Rated 5 out of 5 by sixpack Good Hotel some old fashioned rooms
Hotel is good breakfast is plentiful anad of high quality. Some rooms are olf-fashioned (stayed in two diffrent suites one had a modern nice look and shower, one was designed in old-fashioned brown).
October 4, 2012
Rated 4 out of 5 by Anon11 Great hotel, but no free wifi / overpriced breakfast
Hotel is high quality, however it is a huge shame that wifi is not free. Breakfast is overpriced (32 EUR). I would not stay in this hotel again unless wifi was free.
July 13, 2014
Rated 5 out of 5 by Amyee Great location and comfortable rooms
This had been a great stay and at great prices. I enjoyed the location as it is 2 blocks from the Brandenburg Gate and walking distance to many of the attractions.
July 15, 2014
Rated 4 out of 5 by JumpingJack Great hotel at the Shopping heart of Berlin
Very nice and cozy hotel.
Excellent breakfast and a perfect location for shopping lovers. The concierge team was also very friendly and helpful. Front desk team were polite, yet slightly too rigid.
December 24, 2012
Rated 4 out of 5 by dennis4529 a great location in berlin
my wife and I found the hotel to be a very good one based on its proximity to the sights we wished to see. the staff was helpful and friendly, and the amenities were very good.
June 24, 2014
Rated 5 out of 5 by Ra68 Lovely hotel, great location.
I had a very comfortable Garden room which was nice and quiet. The staff were friendly, efficient and courteous. I was disappointed that the Westin does not offer complimentary wifi to its guests.
June 24, 2013
Rated 4 out of 5 by AmyK A smart hotel with a central location
The rooms lived up to the high standard I always expect from a Westin and the location in the city is very close to all the major sights. The gym and pool are also great for fitness and relaxing.
September 21, 2012
Rated 4 out of 5 by ConditionOne Central location for tourists
The Westin has a great location in Berlin for a tourist. It’s near a subway station, and within walking distance of many attractions such as the Museum Island and right next to many stores such as Galeries Lafayette. When I arrived in the morning via a 20 Euro cab ride from TXL, I was told that my room wasn’t available yet, but I would be called as soon as it was ready. I never received a phone call. When I returned to the hotel 6 hours later, I was upgraded to a junior suite as a Platinum member.
My junior suite was large (as large as some other one bedroom suites I’ve been in) and clean, with standard Westin amenities. My room had two singles that you can push together to make a King, but you there are two duvets on each single. So essentially you’re still stuck with two beds. The bathtub shower half one of those half-enclosed glass enclosures, which means water gets all over the place while you’re showering. A bottle of free water was supplied in my room.
The breakfast buffet was substantial, and had pretty much anything you needed. Will definitely be returning to this property soon!
November 1, 2012
Rated 4 out of 5 by solargod83 we had happy holiday in Berlin with the westin grand berlin
it was very good located in center of Berlin city. we could save our time to transfer for looking sightseeing and it was good choice.
breakfast were also very delicious and we enjoyed it really.
December 27, 2012