Rated 5 out of 5 by kevbot Beach Club Lounge is what it needed
We had a great stay here. No suites available upon check in but we did get a great ocean view room in the Banyan wing. We loved it. We were given scratch cards upon check in and our "gift" from the scratch off was free upgrade to the highest level of internet but since Platinums receive that anyway we were given a $14 a day statement credit. We were also provided two drink vouchers upon check in which we never had a chance to use. We loved the convenient beach access. The Beach Club lounge is provided complementary to platinums. The lounge includes multiple hot options and a large array of cold salads, fruits, cheeses, breads, sweets, and drinks including house wine and beer. The space indoors is very quiet and relaxing but it was the outdoor veranda we found most relaxing. This sets this hotel above the Royal Hawaiian for my wife and I.
8 février 2014
Rated 5 out of 5 by Kiwijohn Lovely
Iconic views etc. it's what one expects from Waikiki. We stayed in the historic banyan wing overlooking the courtyard. Each day walking in the front from a day out was a pleasure. Looking out the window towards the sea and banyan tree after waking each morning, let's us forget the recent 30 yrs over development in Waikiki like roads, high rise hotels, and multistory car parks, and we appreciate the sea breeze.
4 février 2014
Rated 5 out of 5 by Carlacars A Great Place to Enjoy Waikiki
We thoroughly enjoyed our stay, especially breakfasts and dinners under the big baryon tree--a major feature of the beach area. Great sunset views, another super feature. For us, the only limitation was the small, cold pool and no hot tub. With the weather cool and windy, a warm-water experience would have been greatly appreciated.
27 janvier 2014
Rated 5 out of 5 by VeryGoodPointsStacey Charming Historical Hotel
The Westin Moana Surfrider is a very charming and classic hotel. I visited the hotel for New Year's and enjoyed my stay. The rooms in the historic wing are small, but comfortable. The bathroom was small but had a great shower (no tub.) The heavenly beds always make for a good night's sleep, but unfortunately that was hard on New Year's Eve with the party going on in the courtyard directly under my room. That withstanding, the rest of my stay was great.
The hotel recently opened the Beach Club lounge and it's open to platinum members. The club is very big and has outdoor seating directly in front of the beach. It's a great place to relax and get snacks.
I would return to the Westin, just not for New Years.
6 janvier 2014
Rated 5 out of 5 by acagnoni Perfect Stay
As a Platinum member with Starwood I've seen and experienced many Starwood properties. While each location has always met specific Starwood qualities - this resort stood out. From arrival and greeting from valet to check-in to check-out the experience was fantastic. The staff here really seem to go above and beyond - I'd like to specifically call out Janice at the front desk - as she really went out of her way to make sure our stay was as pleasant as possible. Another amazing perk specifically for Platinum members is their beach club - great quality and selection for breakfast and appetizers/drinks. This is a new program - please keep it going!!
Thank you, I will be back in 3 weeks for business.
31 décembre 2013
Rated 5 out of 5 by QuiksilverStaff Great staff and service all week!
Every year our company host retailers at the Moana Surfrider. The events staff lead by Brenda gets 5 stars! They are the best to work with in terms of organizing the events via email, hotel blocks, and being on hand to help with whatever we needed during the week. They went out of their way on so many occasions to make sure our group was taken care of. The waiters/waitresses and bartenders that worked during our event were so great too. I highly recommend hosting corporate events here at the Moana. Great organized staff that meets all your needs. The whole hotel staff in general is very sweet and have all worked there for a lot time. Everyone is so nice and has the best customer service!!
22 décembre 2013
Rated 5 out of 5 by BaileyJ Hotel is beautiful
I will definitely return, excellent customer service. Pool was beautiful and beach access was right off the pool area. Fresh lei upon arrival was soooo special!
21 décembre 2013
Rated 5 out of 5 by CarrieJ Shhh, I don't want this place too crowded
Hey, this group of welcoming and top caliber staff and management deserve the highest honors, but always when something is this good, it usually gets spoiled somehow. So please tread carefully when you come here, and don't abuse this special combination of everything we love about Westin. Beauty, tranquility and style... super clean and comfortable...well designed resort programs that are free or reasonably priced, and professional staff that like their jobs and their guests. Kudos to Noelani and all the team at the new Beach Club - Surfrider's version of a Club Lounge for Platinum as well as availability plus extra fee for others. That has to be the best secret - so shhh, and I wont tell you all about it (beach front views, great light fare, sunsets, comfort and elegance). I also loved all the live music night and day, the daily yoga at the spa, spa treatments, and the lobby offering a Westin superfood elixir each day. Oh my, I can't get back here fast enough!
Cons: desk chair is too hard and uncomfortable to sit on for long, bath gel must be requested (standard leaf shaped soap is always too drying) , shower cap must be requested, but thanks for providing upon request!
19 décembre 2013