Rated 3.9 out of 5 by 549
Rated 5 out of 5 Great express overnight stay
I had a quick stopover stay at the Moana Surfrider. All the staff were very friendly, helpful and attentive. The checking in and out was done efficiently and seamlessly. The room was comfortable and nicely presented. The hotel itself was very charming and the location was excellent. Highly recommend this hotel!
Rated 5 out of 5 great service
Arrived on 12/12 - 1550 hrs, outstanding Reception Agents and MOD at check-in; food was excellent, loved the Pupu Steak from room service, very clean room, I even checked under the bed!
Rated 5 out of 5 A Week in Paradise
After researching many hotels in the Waikiki area my girlfriend and i decided that Moana Surfrider was the place we wanted to stay...what a great choice! Not only did the hotel meet our expectations but exceeded our expectations as well. We stayed in the Tower facing Diamond Head on the 17th floor three rooms from the end where the suits are...what a view! There is nothing like waking up and going to bed with a balcony that has a view of the ocean and Diamond Head. The room was clean and the bed was comfy. We had mentioned that it was a trip for our anniversary and my girlfriends birthday but did not expect a bottle of champagne and a nice birthday dessert waiting for us when we first arrived...what a nice touch! Everything about the hotel was to our liking...upscale dining with great service and wonderful ambiance...a quick walk to beautiful Waikiki beach or to the many stores and restaurants nearby...fast valet service and everyone at the Surfrider was friendly and helpful...we will definitely stay here again next year!
Rated 5 out of 5 by LL7781 Great Experience
Excellent location, ameneties and staff!
Really have to emphasize the friendleness and professionlism of the staff. From our arrival to the hotel via auto to our 5 am departure, everyone was excellent.
Our room was an oceanfront in the new tower and the views were excellent. As was the terrific lanai.
Rated 5 out of 5 by Uilani We live on the Garden Island of Kauai. We decided to celebrate our anniversary on Oahu.The staff of the Moana Surfrider Hotel front desk were awesome.
Our 41 yrs. wedding anniversary
Rated 5 out of 5 by Adabanana Grand Dame Hotel
There is a timeless beauty to this oceanfront hotel. You feel like you'be stepped into an ageless taste of old Hawaii with all of desired modern day conveniences, the rooms in the Banyan wing are classic old Hawaii. And those in the tower wing are today. The staff are courteous and helpful, especially in the new platinum Concierge Lou ge which just opened. And this lounge is a perfect addition to the hotel. From our point of view, it was the Addition necessary to make the Moana the best. Kudos to the management and staff of tis lounge
Rated 5 out of 5 by Angelbee22 Perfect Hawaii Hotel
The Surfrider is exactly what's you think of when you think Hawaii- Beautiful beachfront resort!
I loved the wood floors, beautiful view of Diamondhead, and the total charm.
My only complaint would be the server staff was not the friendliest, but even that would not discourage me from returning very soon.
Rated 5 out of 5 by pennbee Great stay!
Pros - staff is top notch from top to bottom. Rooms are well appointed and clean. Realize you are paying for the ambiance and location (YOU ARE RIGHT ON THE BEACH) rather than a fancy / big room. I think this hotel has the best public spaces (lobby, beach bar, etc.) and best location (near the beach and top shopping).
Cons - the pool is a bit small and outdated. Hard to get a poolside seat once hotel is full.
The staff is the best from the valet to the general staff. Roxanne H. is a standout did a great job to make our stay awesome.