Rated 5 out of 5 by Carolyn Great Hotel!
We love the spacious condos, how clean everything is, the caring management, and friendly staff. It is the nicest place we have ever stayed in Florida.
We recommend getting a better restaurant and an inexpensive water taxi service to Sanibel, Captiva, Pine Island, with bike rentals available at those locations. We also missed the deli at the marina and hope that will be available when we return next year.
February 8, 2013
Rated 5 out of 5 by JP27 very good experience
Hotel staff were very nice and helpful, room was amazing, comfortable and luxurious. Facilities exceeded expectations. Only aspect not on part with the rest of the experience was the flatbread margharita and complimentary bread, nevertheless they were good.
August 12, 2014
Rated 5 out of 5 by johnd Great vacation
I just spent the last 2 nights in this hotel/condominium. I had a one bedroom. It was fantastic. the location is excellent. The staff was great. The scenery was perfect. I would definitely go back again.
We went to Sanibel island- about 25 minutes away- great place to swim and get shells. We went to Ft Myers, which was pretty cool. Overall a very nice vacation for me and my wife.
June 2, 2014
Rated 5 out of 5 by GrandFatherMichael Super Hotel
We stayed twice a couple days apart. Both times were first-rate. Enjoyed the pool, the staff, and the VERY energetic waitress.
They even have a shuttle that goes over to Ft. Myers Beach. And they were ready with printed directions to the express ferry to Key West.
August 9, 2014
Rated 5 out of 5 by PanamaZac Absolutely The Best !!!
When we arrived the gentleman at the front desk "Remy" greeted us and treated my wife and I like royalty. That attitude continued with the entire staff for our stay. The room was a two bedroom suite over looking the pool. It was just like something you'd see in a magazine for the wealthy. I would recommend this place to anyone looking for a 5 star hotel. The Marker 92 restaurant was fabulous !
July 23, 2013
Rated 5 out of 5 by DiannaW512 CAPE CORAL'S HIDDEN GEM!!!
Wow! What a fantastic weekend. The resort is five star and beyond!!! I have lived and vacationed in Southwest Florida for many years and never even knew this piece of paradise existed. Thank you Westin for bringing a first class resort to this area. I plan to return again this year for a longer stay in order to experience all that you have to offer. Not enough time to do it all in one weekend!
July 8, 2013
Rated 4 out of 5 by Wiggy47 Green...really?
I think the green program is a little weak. Saves time and labor money, but I still had to stand at the door and tell the maid all of the little things I need to refresh the room. Still missed a couple and had to run down to the desk. Then I find no record of my 500 SPG points that I "earned" for being green. The responsibility for getting them should be on the hotel, not on me to ask for.
March 1, 2014
Rated 4 out of 5 by Kimmi10 The lady at check in was wonderful!
Checking in was a breeze. The service at Marker 92 and Nauti Mermaid was well below par! One thing is for sure... It's always been consistent...bad service! Had dinner at Pinchers. We 're locals and have given your restaurants many opportunities to redeem themselves and it's just not happening. Loved the accommodations and the greeting at check in.
June 25, 2014
Rated 3 out of 5 by RioD Noticeable Decline Since Ownership Change
Our last two visits have been somewhat disappointing. This visit, the daily room service was below par. Supplies (e.g., shampoo, soap, coffee filters) were not restocked daily. The restaurant, Marker 92, was a large disappointment. On a relatively slow night, the food orders took an inordinate amount of time to arrive. We will likely be exploring other options next trip to Cape Coral.
May 1, 2013
Rated 2 out of 5 by BobbyO Not up to par
There is a serious DIS-Connect with this property. From the moment you arrive through departure you are not sure exactly where you are or where you should be as a guest. The property approach is cold and austere. The entrance/lobby is the same. The staff attempts to be helpful but also experienced a disconnect between departments. The rooms are dirty and not up to Westin standards (i.e.: dust on light fixtures, bathroom fixtures, carpets feel grimy underfoot)......the rooms are awkward as hotel space. It is clear this was not intended to be a hotel. As for the other amenities they were not of interest to me so I can not comment specifically, however once again they were not user friendly or encouraging as you really have to seriously seek their avail. The experience is not up to par for a fine resort/hotel and definitely not what I would expect from Westin. Cold, unfriendly and austere sum it up best.
November 30, 2013
Rated 5 out of 5 by Tish Great stay!!
We were welcomed by two very gracious staff on our late arrival , they processed our check-in quickly so that we could get to dinner before the restaurant closed !, On our arrival at the restaurant the restaurant manager heard of our flight delay and treated us to a complimentary cocktail .Such great hospitality and so appreciated after a long travel day ! Thank you Westin Staff !,
February 20, 2013
Rated 5 out of 5 by Drubbie Perfect Vacation
Great hotel. Rooms are wonderful and the staff was incredible. Multiple pools. Great fitness room. We really loved the outdoor movie by the pool under the stars...the fresh popcorn provided by the hotel was a great treat.
August 11, 2014
Rated 5 out of 5 by LeilaA break from city
Excellent place to find peace of mind & run away from city rush. Plenty of facilities & activities to have god time.
August 24, 2014
Rated 5 out of 5 by satchmo This hotel has it all
Have been in many hotels the westin is in the top 5 for sure, rooms are clean the staff are all very curtious and the beds are very comfortable couldn't ask for more.
August 18, 2014
Rated 5 out of 5 by tw10 2nd HOME
Westin Cape Coral is our home away from home. Nice people, nice rooms, nice location, and good food!
August 25, 2014
Rated 5 out of 5 by WL501 Excellent Home Away from home
I was away for a business trip for a week and the Westin Cape Coral was byfar the BEST place I've stayed for business. I booked a 1 bedroom, with full kitchen and washer, living room and dining area. (More than enough room for 1 person) Room was exceptionally clean and very comfortable! I had a good night sleep (after being on the road for 3 days.) - Felt like home.
April 12, 2014
Rated 4 out of 5 by Bradb88 Great Property
Great property. 3rd time here. Being Gold...and according to my profile...I complained about the room location right next to the elevator. This was the ONLY downside during this stay. Previous...and VERY HELPFUL employees/manager were no longer there. Kind of upsetting considering last stay was only 8 months ago.
July 7, 2014
Rated 5 out of 5 by kyle2311 Best Experience Ever
i had a possible upgrade to a 1 bedroom suite, but did not expect to get it. when i checked in and asked about the upgrade they said you are in a 2 bedroom suite! it was fantastic. my kids were blown away. then we saw the most amazing waterspout from our balcony. Our 2nd time here. would return in a heartbeat if closer.
June 30, 2014
Rated 5 out of 5 by MH97 The best hotel in Cape Coral!
The room was very comfortable, the beds were wonderful, the lighting in the bathroom was great, the view from our balcony was beautiful overlooking the water and the city. Having the restaurants on the premises was very nice and my husband is boat crazy, so that was a plus too.
Everything was great.
July 11, 2014
Rated 5 out of 5 by Cindy Great getaway
Hotel and staff was excellent. Rooms were clean and roomy. My husband I and celebrated his 50th birthday. Staff sent a complimentary bottle of wine which was such a welcome surprise!! Food was good and the view overlooking the water was fantastic. I would definitely recommend this hotel to friends and family. Thanks a lot westin for making our weekend stay great!
February 4, 2013
Rated 5 out of 5 by RP14 Awesome views
We absolutely loved our room and the staff was extemeley friendly and helpful.
the amenities were all excellent. Would definitely stay here again.
August 16, 2014
Rated 5 out of 5 by sunLover Finally a Westin in SW Florida
We have been hoping Starwwod would come into SW Florida and this propert is wonderful. Stayed six nights and hated to leave. The staff is beyond a ten--the best anywhere. from the pool, front desk, bar and bellman , they were like family. this property would make a perfect Timeshare/hotel like the Westin Riverfront inColorado as it has 1, 2, & 3 bedroom suites.
January 6, 2013
Rated 4 out of 5 by Giov list the pattens with picture of bell
The staff is always helpful. The room have beautiful views, and are very clean. The only problrm I encounter is the garage. I do't like having to park on the 3rd level or higher, when I arrive late at night I don't like the garged and no direct access to the hotel. When making turns to access the upper floors there are many blind spots when making the turns.
February 19, 2014
Rated 5 out of 5 by Sorada15 Wonderful
Great stay. The front desk employees are all very nice. We traveled with our dog and all the staffs welcomed her with open arms. They always gave her treats every time we pass by. Janice who checked us in was very nice and had put us in a nice room cause our room was not ready. Good for you Westin Cape Coral team. We are looking forward to come back in August.
July 13, 2013
Rated 4 out of 5 by tam007 Parts were very good.
nice view of river. Room comfortable - cold. Great hot water.
Disappointed in hotel restaurant., very pricey for quality and quantity. Waitstaff told us that SPG discount would be applied for meal charged to room, when we checked out it wasn't. Signage for explanation of thermostat is needed for operation.
June 26, 2014
Rated 5 out of 5 by Larry6753 great hotel
everything at the hotel was perfect.We got a 1 bedroom suite which iwould compare to any one room suite in any hotel.The view was beautiful the staff went out of their way too make sure everything was perfect. The only minor downside would be lack of entertainment at night in the resort area.I will definitely stay again and recommend this hotel to friends
July 31, 2013
Rated 5 out of 5 by Greg01 Excellent Accommodations!!
This was our first stay at this property. The accommodations exceeded our expectations! Our room was spacious, clean, nicely decorated and rivaled more expensive properties we've stayed in. Dinner at Marker 92 was great! The hotel and restaurant staff were genuinely friendly and helpful. We'll definitely stay at this property again. Westin got it right!!
July 8, 2013
Rated 4 out of 5 by RACHYGG great property
My stay was great. The experience at the restaurant Markers 92 was excellent, I ordered a well done churrasco frites and in my opinion it wasnt cooked how I had ordered it so I sent it back to the kitchen to be cooked again, my server Lee was beyond excellent, he turned my experience around by offering dessert on the house. Overall flawless stay
April 8, 2014
Rated 5 out of 5 by mouses Our stay at the Westin
One incident, we left a travel bag at the hotel. contacted the hotel as soon as we arrived home regarding lost item. left message with housekeeping supervisor/Diane. She did not return call until 15:08 the following day. She said travel bag is being shipped tomoorow because it's to late today, not very happy regarding delayed followup on your end.
September 9, 2013
Rated 5 out of 5 by Louise36 A Wonderful Getaway
From the moment Anna Marie greeted us at the Front Desk, we felt like pampered guests at the Westin Cape Coral. The 1 bedroom with a beautiful view of the water was the perfect retreat from our busy schedules. And the complimentary water taxi was a delightful way to get over to Ft Myers Beach. The pool is beautiful and we didn't want to leave.
September 28, 2013