Rated 4.1 out of 5 by 628
Rated 5 out of 5 by Jtsai Professional service
The service is professional. Hotel manager Ken Lee did help me a lot while I am staying. there.
Rated 5 out of 5 by LAK25 Fabulous Hotel!
From checkin to checkout it was great.
Rated 5 out of 5 by HiramGO Great Place
Great hotel in the Downtown LA area
Rated 5 out of 5 by BobMA54 Perfect in all ways
A wonderful experience. Highly recommend.
Rated 5 out of 5 by Christoph Largest hotel in LA...
We did not particularly like the maze of this large hotel but reception was friendly, breakfast buffet was one of the best of any Westin, the suite had a good layout, house keeping did not wake us and we had a good stay in general. What more do you want?
Rated 5 out of 5 by DeeNice This is a great hotel and the staff is exceptional
The staff is always helpful from the front desk staff to room service, bell men, etc. The staff has customer service down to a science. Ricardo is always helpful with my needs. Thank you to every staff member, I don't always catch the name, but everyone is GREAT!
Rated 5 out of 5 by 12Rivera Teacher
Staff and personnel very friendly
Rated 5 out of 5 by SavvyK Above and beyond
Everyone was helpful, knowledgeable and happy to help. I was sick on my last trip and the staff helped with offering chicken soup and room service took it upon themselves to bring up club soda and sprite to help with my stomach. Above and beyond. I also extended and each time the am staff member made checking back in easy and fun. AND Michael the bell hop...gave an awesome breakfast recommendation...Avocado Toast!!! Which was AMAZING!