Rated 4 out of 5 by Theresa Staff is very helpful!
Everyone was very welcoming and helpful, especially Rasheeda at the front desk. We were given a room upgrade and microwave arrived promptly. Fitness room is awesome! Very satisfied!
February 1, 2013
Rated 5 out of 5 by Earl59 Classic Hotel
This hotel has the old classic feel and look. Rooms are nice size and well maintained. The restaurant is closed for dinner but the bar has very good food. Service was excellent
March 4, 2013
Rated 3 out of 5 by Pancho789 Westin Columbus
They stay was fine overall. I expected a bit more from the Westin brand to be honest from my experience traveling abroad. The sleepers were missing and the AC was a bit noisy.
June 25, 2012
Rated 4 out of 5 by DoctorMike Hotel needs to be updated.
The lobby was different but elegant. The rooms were so-so. We could not open our closet door enough because the desk blocked the opening. The personnel was incredibly polite.
October 28, 2013
Rated 4 out of 5 by HershyGal Komen Race
Was in town for the SGKomen Race for the Cure and the hotel made all the participants staying at the hotel feel welcome from the SGK logo on the floor to the pink champagne.
May 20, 2013
Rated 3 out of 5 by BillMeme This hotel was disappointing
The only good thing was the proximity to the venue we were in town for. The food in Thurber Bar, including the coffee was cold when received and could not get any one's attention until it was time to pay the check, the bed was not "heavenly" as advertised, but pillows were hard and the bed not comfortable. The staff at the front desk answered questions in a manner that we were disturbing them and they were trying to get us away from the desk as soon as possible - even asking for a print out of our bill was a bother. It would have been nice to be advised by the desk, at check in, that there was a 5K run or something that would be playing music outside to wake us up in the morning, The sound-proofing in the rooms was non-existent, as heard other guests in the hallways and next door all night, and the toilet didn't work consistently. The very best thing about our stay was Dan, our breakfast waiter in the Cafe - he was superb. For the price, even though downtown and convenient, we have received better service at a motel and next time we will stay outside of the city and drive to the venue, even if more inconvenient.
November 18, 2013
Rated 5 out of 5 by Wes70 Fantastic
Perfect. Roomy, comfortable beds, friendly staff. The room was not ready when we got there, but they gave us free drinks while we waited. Very apologetic and nice about it.
April 8, 2013
Rated 5 out of 5 by BAUD VERY NICE HOTEL
The room seemed small. I thought that I was suppose to get a larger room. Also had problems with the phone not working. The maintenence person could not fix the phone.
January 4, 2013
Rated 4 out of 5 by Katie16 Love the interior and roooms
Love seeing the interior and reading the history that goes with the Westin. The staff was very polite kind and accomodating. Would recommend to others .
March 28, 2013
Rated 5 out of 5 by deblon Awesome Stay
The staff seemed to bend over backwards to please us. The room was beautiful and extremely comfortable. We would highly recommend the Columbus Westin.
April 23, 2013
Rated 3 out of 5 by notgoingto Meh....
Well, some how I have the feeling the Red Roof would have been just fine. Service was good, amenities stunk, size was small and price was ridiculous.
March 9, 2013
Rated 5 out of 5 by weddmom12 great place to host a wedding
We booked the Weston for our daughters wedding and reception. The staff is easy to work with and they are so supportive. We made a great choice.
December 30, 2012
Rated 2 out of 5 by buck400 flooded out
Room above mine flooded. Water came thru the vent in bathroom. SAhould have gotten a free room. Instead, got breakfast coupons at the hotel.
November 4, 2013
Rated 5 out of 5 by teresa12 Clean, cozy and great staff.
Staff was very accommodating! Was quick to attend to my needs even if they were small. Staff didn't hesitate to allow for a late check out.
October 23, 2012
Rated 5 out of 5 by CBingRun Wonderful Hotel
The Westin in Downtown Columbus was beautiful! I loved my spacious room, and the staff was wonderful.
Thank you for a great stay!
April 22, 2013
Rated 3 out of 5 by CDMS need more help
not enough workers for the size of the hotel - waited forever for our cars, rooms weren't cleaned when promised, staff were rude
November 5, 2013
Rated 5 out of 5 by harley Great Hotel Staff
What a wonderful staff The Westin has assembled. They are top notch. We stayed at the hotel because of a wedding. It was great
February 25, 2013
Rated 5 out of 5 by nothanks Staff is amazing
The staff recognizes me and takes care of all the details to make a very pleasant stay every time I return to Columbus Ohio.
September 23, 2012
Rated 5 out of 5 by Rachel27 Great hotel!
Great hotel and friendly staff!
May 2, 2014
Rated 5 out of 5 by mike7 Very relaxing atmosphere.
This was a business trip but the hotel had a very relaxing atmosphere. Service was wonderful. Really enjoyed the stay.
February 3, 2013
Rated 4 out of 5 by BuckeyeAnniversaryCouple Staff and service are great!
Service and friendliness of staff at the Columbus Westin were outstanding...best we've experienced in quite some time.
January 20, 2013
Rated 5 out of 5 by TamB Great staff took care of needs promptly
Great staff all needs taken care of promptly. Hotel management did their best to accommodate our needs Thank you!!!!!
June 24, 2013
Rated 5 out of 5 by tunabrain good
good, food great, facilities good
April 28, 2014
Rated 2 out of 5 by CRC1 Westin stay
This was the most outdated Hotel we have stayed in. Over priced in an area were you had to pay to park your car. In todays world, you either change with the times or you fall behind the competion. Rooms were dated. This is a Hotel with a beautiful Lobby and friendly staff, but lacks in value for the money. We were given two coupons for a free cup of coffee in the morning. Are you kidding me? A free cup of coffee. Is that suposed to be a benefit? The Bathroom had low water pressure, cracked tub, woodwork was chipped, tiles uneven. Electrical pug ins would not work to charge our cell phones. My wife and I thought we would treat our son and daugher inlaw to an experience to remember. I'm sorry to say it will be remembered, but not in a nice way. We ended up staying in a another Hotel which was more accomidating and had everyhing a person could need, and then some. We travel to vist in the Columbus area from South Dakota to visit our son and daughter inlaw and it was decided we will stay in an other Hotel in the future. Half the price, twice the value. I'm sure this type of Hotel and attitude was something special in the 60's and 70's. Today, you have stay with the times.
December 23, 2012
Rated 5 out of 5 by Hartman Great location and very clean
It was a great experience staying your establishment.I will be using your hotel again on my next trip to Columbus.
April 20, 2013
Rated 5 out of 5 by Hikoboshi Columbus Marathon weekend stay
Great proximity to downtown attractions.
Staff very friendly and courteous.
Very clean and organized.
October 24, 2013
Rated 5 out of 5 by Todd79 Great Place
Nice simple very clean room. I ate at the hotel restraunt for breakfast buffet and it was very good.
May 6, 2013
Rated 4 out of 5 by hawkeye great location
nice downtown spot, with nice restaurant on site, as well as restaurants within walking distance.
January 22, 2013
Rated 5 out of 5 by mg985 Great historical hotel
Great place to stay. Easy access to highways. Walking distance to a number of restaurant choices.
May 31, 2013
Rated 3 out of 5 by ElSi Columbus Ohio
Nice Arcitectural hotel, room was small and bath was small. Breakfast room service food was poor
February 8, 2013