Rated 5 out of 5 by merrickegan Westin Seattle
Great hotel with great proximity to restaurants.
August 25, 2014
Rated 3 out of 5 by Skinny1957 My Two Night Stay
Hello. This is probably my 8th or 9th time to stay at the Westin in Seattle. It will be memorable, not because of the high quality, but because of the lack of quality of the room and staff. The room was too small and there was essentially not drawer space. We had three suitcases and we could not open them and just work from the suitcases--no room. We agreed not to ask for clean sheets for only two nights., but the house keeping person forgot to leave clean towels and bath mat. We solved the bath materials with a simple phone call just as I was ready to step iinto the shower, but the space is not solveable.
We wnjoy Seattle and I am sure that we will be able to find a more suitable hotel room.
July 31, 2013
Rated 3 out of 5 by Manju everything was just ok
I had made a reservation for a room and decided to go for the upgrade for a room with a city view. Totally not worth it. we were put in the tower that was under renovations and our room was only 4floors higher than friends who had the same view for a cheaper price. I was also told there would be wine waiting in the room for us--wasn't there obviously. Upon check-in the agent was semi-friendly but seemed to be distracted and didn't really give me any info about the room--he said it was an upgraded newly renovated room. It didn't look renovated and the upholstery on the chairs in the room were cracked and old looking. I was not impressed. Overall staff was incredibly friendly and accommodating.
December 7, 2011
Rated 2 out of 5 by Ty48 Room
Our room was not comfortable, some people up to our room 33rd floor was very noisy and they were looks like jumping in the room. Also in the shower area water is dripping somewhere.
i did tell hotel staff before i did leave but she asked me why the room was noisy.? Is she kidding me.?
August 18, 2014
Rated 4 out of 5 by Marty73 Great room, but.....
Everything at the hotel was great. Our room (2 double beds) was exceptionally clean. The bedding was wonderful. We fell asleep immediately. The ONLY drawback was the pressure in the shower head. I can appreciate water conservation but this was above and beyond. That was our only negative comment. Other than that, our stay was wonderful and we would return if we were in Seattle.
August 12, 2014
Rated 1 out of 5 by Gloomcity81 Wireless service was not very good
I spent parts of three days in the hotel and the wireless service in my room was sketchy at best. Logging on took a long time and occasionally timed out. On occasion I would get kicked off the service. It may be the location of my room, I've been in other hotels including Westins were wireless access was variable. In the end I went across the street to Starbucks and didn't have any trouble.
December 5, 2011
Rated 5 out of 5 by MaryV Great Location and Stellar Service
The location of this hotel makes it one of the best choices to make. Besides the exceptional service and quality of rooms, the hotel staff helped us find the perfect dining locations all within walking distance! The only less-that-stellar aspect is the confusing overnight parking. We weren't told that the primary entrance locks early so we ended up wandering around and finally running in to ask how to get back into the lot. This could have been avoided if upon exiting the gate host gave us a heads up about the closure. Otherwise, it's easy accessible to the freeway and a great place to stay.
January 26, 2013
Rated 5 out of 5 by MarVee Great Comfort and Healthy Food options
Loved, Loved, Loved our stay.
What a gracious and spacious and amazingly comfortable room! the bed was magnificent.
The healthy food options were tasty and reasonable - I felt so well cared for...
I was so happy with my stay - and I might add I have never said the following before - that I asked my husband, that if in the future he wanted to surprise me with a treat - that it be a night at the Westin!
Even the reception food after our event was very well done indeed - excellent and healthy preparation. Very helpful and thoughtful staff.
Thank you so much for making our stay so enjoyable.
August 17, 2012
Rated 1 out of 5 by Carol49 Pre cruise stay
A great place to stay anytime.
August 24, 2014
Rated 3 out of 5 by LizzyLR Needs updating
Bathroom too small. Bed was lumpy, sheets too old, no robe, last night food trays in hall next day. Hotel needs updating. Not up to Westin standards. We are now at a Westin in Vancouver. Totally Better!
August 20, 2014
Rated 4 out of 5 by JudithH Our stay in July 2014 for a wedding
Positives: Convenient location, great view from our room in the North Tower, and the room was large and comfortable. Negatives: Very little space to hang clothing (we were attending a wedding, and therefore had more changes of clothes with us than usual), and they charge you if you keep any of your own food in the refrigerator. At the price of the room, that just seems petty.
August 11, 2014
Rated 4 out of 5 by Manny1015 Great stay
We had a wonderful stay for Blue Jays games in Seattle. There are a few things I would like to mention.
1) There were some hair in bathroom and pretty dusty on the bedside table (we didn't bother telling)
2) I ordered late snack (chicken nuggets) and dipping sauce looked jelly and I could not use it... I mentioned when I asked someone to pick up dishes. I am not sure if it was old.
3) We wanted to pay for my sister in-law's room and taxes and asked FD agent to set it up but she did not know how to because (I guess) she is new....
All bell staff were great and very helpful everytime we walked by. We also loved our room and very spacious and great view!
We look forward to staying with you again!
August 30, 2013
Rated 1 out of 5 by zarashta family trip
we choosed this hotel by its location, and name. but we had worst experience , the cooling of room was not good
. . no response to calls. we booked room fr 3 adults and every thing provided like towels etc was only fr 1 person.over all experience was bad
August 18, 2014
Rated 3 out of 5 by Fisherman69 Nice View
This was my last nights stay on an 9 day trip that started in Seattle and included several night s in the Vancouver, BC area. I was taken back by the extra charges for everything. The luxury hotels in Canada included wifi, the honor bar prices were at least 20 percent lower, and they all had wide screen TV's with HD. I could not believe at the price we paid hatt the TV was analog. The bellman, VEE, was the best I have ever encountered. He took excellent care of all our luggage, as we had three boxes of frozen fish. Overall a real nice place, just a few things that could have been better.
July 15, 2013
Rated 4 out of 5 by HalfMarathonRunner Not quite what I expected for the price
Initially I was checked into a room with a view of a huge concrete wall. I asked for a different room, and was moved to a room on the 33rd floor for $20.00 more. The view was fantastic so I gladly accepted, and was fine with the room until trying to sleep. The fan in my room was extremely loud. It sounded like something was loose and needed repair. Also, I had ordered breakfast the morning of my event to be delivered between 0600 and 0615 (earliest available option). It was delivered late, so I did not get the chance to eat it before I had to leave, and for the price I paid for the room and the breakfast, I was very disappointed. This stay was not consistent with previous visits to the same hotel.
June 24, 2013
Rated 3 out of 5 by SPSanta Convention Guest
We had a very fast check-in to begin with. We were convention guests that don't have a lot of money to spend. The Full refrigerator with a $25 fee for using for store bought items was disappointing. The bed was VERY comfortbale but the chairs and couch were terrible. Our in-room safe failed to open after items were put in but the staff repaired very quickly while they maintained proper security procedures. One morning at the large breakfast they did not have Earl Gray Tea because they "ran out." That is hard to believe. Fortunately we did not have a car so we did not have to pay the high parking fee. There is a drugstore across the small plaza where you can buy any snacks or drinks you would like.
June 3, 2012
Rated 5 out of 5 by SnappyVictoria Best Stay in Seattle
Staff, facilities, and restaurant all highest standards....location a dream for getting about city and meeting friends...SPG - become a member and enjoy great premiums...pool has sun deck (yes!)...stay here.
August 19, 2014
Rated 5 out of 5 by Sammy07 Great Staff and Great Locations
Westin is located in such a great location. Everything is within walking distance and just around the corner to take monorail.
August 21, 2014
Rated 5 out of 5 by Luvcycln This hotel is in a great area
First time in Seattle, booked at the Westin of course. This hotel was in a great area, within walking distance to everything, and very close to Nordstrom!
August 20, 2014
Rated 5 out of 5 by Jilld3 Wish we could stay longer...
Our family of five only had a day and night to stay in Seattle and we chose the Westin Seattle. What a great choice! Because of our Platinum status we were upgraded to a beautiful suite and really felt taken care of. This hotel is very large, yet the staff made us feel special. The location is outstanding. It's only a few blocks to great shopping, a nice walk to the Pike Street Market and quick tram ride to the Space Needle. I highly recommend this property.
July 30, 2014
Rated 5 out of 5 by NanaWilli Great Experience
Spent three days in August at Seattle Westin. Can't find anything to complain about....exceptional service and comfort as well as a good location.
August 20, 2014
Rated 5 out of 5 by Jean45 Great Location
Our checkin was handled immediately upon our arrival. The staff was very accommodating to our needs and very friendly and helpful. I would highly recommend this hotel.
August 18, 2014
Rated 2 out of 5 by consultanttraveler Outdated hotel with subpar facilities
The Westin here is old and is in need of updating, the room feels old and really, there's not a lot of space. The facilities, especially the gym leave you wanting - it comprises two small rooms on different levels - one for cardio and another for weights. The weights room is so small it can hardly accommodate 3 people at once. I'm not exaggerating. There are no windows either. The only restaurant in the building produces awful food - and the hotel is not ready to acknowledge it as I was told the burgers were "rated best in town". I couldn't even finish the burger as it was horrible. Don't even bother with this place. The only redeeming feature of this hotel is the staff - they are friendly and do a great job.
April 9, 2014
Rated 5 out of 5 by Ludo We absolutely recommend this hotel to anyone visiting Seattle
The Westin is very central near to the Monorail that takes you to the Space Needle and the Light Rail station that goes directly Seattle Tacoma International airport.
In our room on the 33th floor we had a nice view on the surrounding skyscrapers and the Space Needle. The room had all the comfort : good beds, LCD TV, coffee maker, nice bathroom and shower etc.
We ate at the Relish restaurant in the hotel : reasonable prices and good food !
The staff in the hotel was friendly and warm during our entire stay.
And : the concierge service was outstanding ! The concierges are especially helpfull and friendly, we were blown away by this service.
We absolutely recommend this hotel to anyone visiting Seattle.
September 8, 2013
Rated 2 out of 5 by Terry4738 Sleepless in Seattle
While the hotel has a great location and accommodations are nice, they should reconsider placing guests on same floor as hospitality suites and Presidential Suite. Screaming and running children, who along with adults tried vigorously 3 times to open connecting door one night, and late night, noisy party (who also tried opening connecting door) another night marred what would have been a pleasant experience. The night person on front desk was pleasant and offered some compensation, which was appreciated, but other measures could be implemented to prevent recurrences of situation.
August 27, 2013
Rated 3 out of 5 by Sarge45 Room was fine. Public areas were horrible.
We unfortunately were booked into the hotel at the same time as the Internet Gaming convention. There seemed to be no effort made by staff to keep the hotel under control for non-gaming guests. 10-15 minute waits for elevators, the lobby was taken over by the gamers giving other guests no place to sit and endless noise levels. The atmosphere was not what one would expect from a hotel like the Westin. It makes me wonder why I would ever stay at another SPG Hotel.
July 24, 2014
Rated 4 out of 5 by Jskelton Recommended cab overcharge
Hotel was great everyone very helpful. Concierge was very helpful with restaurants and getting service from Hotel to port. Only problem was he gave us a card stating the charge for ten people would be 9.00 per person or 90.00 for the 10 of us. When we got to port they demanded 140.00 . Not a good deal but we had no choice. Reported this to Concierge Louise when we returned to our hotel after cruise to only be told several different stories about charge then they wanted 120 for 6 people to airport . I went and talked to bell hop and got transportation for 80.00
May 20, 2014
Rated 3 out of 5 by Conch Check in needs to be faster
Beda are the gratest. The check in for SPG was very slow; same for check out. One person who got held up with a single guest while the rest of us waited. When I did get to my turn staff was very helpful. Gym clothes NB package is an excellent service but having to call three times to get it and get the right garments for a woman garments not good. Swimming pool looked very unattractive- water looked murky- did not swim and I will usually swim in anything. Looked at the pool about 11 AM 7/15
July 16, 2014
Rated 5 out of 5 by Dessert1 My hotel stay
I found the Westin in Seattle to be perfectly located, extremely clean, with the staff very friendly. ther food was very good the meeting facility comfortable and my room was comfortable and well planned.
August 15, 2014
Rated 5 out of 5 by ionne54 great hotel
we thoroughly enjoyed our stay. What a nice place to stay...thank you
August 18, 2014