Rated 4 out of 5 by 9788 The hotel has lost their edge in the past 12 months
The new staff at the Westin are stiff and difficult to relate to. Their objective seems to be to finish with you in the shortest amount of time so they can rush off to another client.
December 18, 2012
Rated 5 out of 5 by Bjorn67 Great hotel in great location
Looking for a superb hotel down town Dublin? Look no further. This hotel has got it all. All you can ask for inside, and footsteps from all the things you want to experience outside.
August 22, 2012
Rated 4 out of 5 by GP58 Friendly
They say the Irish are the friendliest people. The staff at the Westin Dublin are not just Irish, they are in a class of their own.
January 28, 2014
Rated 4 out of 5 by Nims Great location
The hotel is situated at the centre of city and so close to all the major attrractions. The atmosphere inside the hotel is very serene and calm, you can enjoy your stay completely.
August 14, 2012
Rated 5 out of 5 by rosie42 Great attention to customer and their needs
This hotel doesn't miss a beat - great service and the rooms and quality of everything is outstanding. I could find fault with nothing - very relaxing and hated to leave.
September 13, 2012
Rated 4 out of 5 by dank22 Great location
The best thing about this hotel is the amazing location. The bar downstairs is very nice. The breakfast in the morning is ok, but I wouldn't recommend paying for it.
October 17, 2013
Rated 4 out of 5 by Dickie Dining service poor
The Westin in Dublin was quite good, but the service in the dinning areas was poor. Insufficien staff seemed to be the major problem, especially at breakfast and dinner.
August 21, 2012
Rated 5 out of 5 by Olsosan Perfect in Dublin
The position is perfect if you want to walk around the city centre.
The staff was extremely professional, polite and helpful in assisting us .
The perfect Hotel in town
November 11, 2012
Rated 5 out of 5 by mystikazn amazing experience!
When I arrived, I was surprised by the amenities and the perks that came with SPG recognition. This included some wine, cheese and lots of bottled water! Thanks, SPG!
March 5, 2013
Rated 5 out of 5 by joelebeau Great service and location
I stayed here on 15th and 16th February 2013, and the staff, service and room were all excellent, as were the cocktails :)
Will definitely be back in the near future
February 18, 2013
Rated 5 out of 5 by Crankvet Beautiful & Friendly
We had a beautiful suite on the 4th floor (400) and the staff were tentitive to all of our needs.
Michael (on evening shift) was especially helpful upon our arrival.
June 10, 2012
Rated 5 out of 5 by Jack66 Updated Rooms in a great location
I was lucky enough to be upgraded and had a fantastically comfortable room. Hotel is in a great location and I even enjoyed the live music they had in the Mint Bar.
March 17, 2013
Rated 5 out of 5 by AmericaninDublin Perfect location!
This hotel has a great location. We were able to walk to Templebar , Trinity College, Grafton Strret and more! Staff were friendly, informative and professional.
October 27, 2012
Rated 5 out of 5 by irish4aweek this hotel provides a rewarding experience in dublin as well as a central location
When I mentioned I am at the westin, the dubliners comment how rewarding the experience. Some come to the mint after work. The theme given the rooms is special.
June 26, 2013
Rated 5 out of 5 by Ellen27 What a great hotel
We all thought this was a great hotel and very much enjoyed our stay. We all look forward to come again. The staff were fabulous. Location could not be better.
May 7, 2012
Rated 5 out of 5 by joywaters Great Location, Great service
The service was AMAZING! Best location in Dublin. Would highly recommend the hotel. Thank you for making our stay the best it could have been....
December 2, 2013
Rated 4 out of 5 by somedude3210 Nice location as a tourist
Had two separate two night stays at this property recently. On a leisure stay, I found the location to be well suited for touristy activities and receiving service that was consistent with what I've come to expect from a Westin.
Got platinum recognition and took the breakfast amenity over the points option (a solid continental breakfast; didn't ask if there was an option to buy up to the full irish breakfast).
Didn't get a room upgrade but that was no surprise given that the hotel was fully booked (not another room to be had in the hotel while we were there). While we didn't get an upgrade, I've read elsewhere that the hotel typically makes upgrades available to plats when rooms are available.
The one real negative about the stay was the internet connection (only used the wifi, can't comment on the lan connection). The service was quite spotty with frequent timeouts in light browsing. While the internet was free as a platinum, I couldn't imagine paying for such a bad internet connection. But, as it was a leisure stay, it's not like I was depending on internet to get work done. Might be another story if I was there for work.
August 11, 2012
Rated 4 out of 5 by Leggs33 Good Service
Service with the door staff, concierge, and the restaurant wait staff was fantastic! Very attentive!
January 25, 2014
Rated 5 out of 5 by Janzelf2013 Royal treat
I attended a conference in this hotel where we also stayed overnight. very professional service and remarkably good food for a business conference.
March 18, 2013
Rated 5 out of 5 by Cathy34 Great overall end to end experience
I stayed in the Westin for a weekend in July. Its a 5 star hotel from start to finish, I found the staff to be particularly friendly and helpful.
August 1, 2012
Rated 2 out of 5 by Fran817 tiny rooms
Our room and bath were the smallest we've ever had in all our travels. Not up to Starwood or our tour agency's standards. The location was good.
August 6, 2013
Rated 5 out of 5 by Skiff Great hotel in the center of Dublin
Stayed in this hotel several times in October. It has quite good location and it is close to all attractions. I got upgraded twice to a suite.
October 24, 2012
Rated 5 out of 5 by BrianL This hotel is great!
Everything went perfect at this hotel.
And the location, it is the best!
Will definitely return to The Westin
on my next trip back to Dublin.
June 4, 2013
Rated 5 out of 5 by Mara2013 This hotel has great features.
This hotel is in a great location. The staff is so friendly and helpful. Also, the room was very clean and the bed was so very comfortable.
November 28, 2012
Rated 4 out of 5 by rockycornwall Wi-Fi
It is a shame that such a fine hotel should seek to profit from the provision of wi-fi. This facility is almost universally provided free.
September 26, 2012
Rated 5 out of 5 Hotel is in Great location and meets every need
Great location for excellent great food and bars, also hotel is very clean. Breakfast is awesome, little pricey but expected in Europe.
November 2, 2012
Rated 5 out of 5 by han1888 Excellent Location
A fantastic hotel in a convenient location for sight seeing and shopping. Friendly and helpful staff. Would definitely stay here again!
September 21, 2012
Rated 3 out of 5 by Tregarvon central location
Bit disappointed really, my room wasnt cleaned during my visit. Huge wet damp patch on the floor. Fans in the room went on all night.
February 24, 2013
Rated 5 out of 5 by KBOB123 Commercial Air Operations
From the Staff to the hotel comfort , I am always feeling at home , great hotel , great location and best of all Staff is Exceptional
October 28, 2012
Rated 5 out of 5 by Kathy1973 Great hotel
Staff was pleasant and helpful. Location in Dublin was centrally located. Across the street from Temple Bar. Really comfy beds.
August 1, 2012