Rated 5 out of 5 by moe1 Hotel staff is efficient
The Westin is fine.
Just a few comments.
I never got my statement by email, but the money was taken from my account.
The hot faucet is Room 635 leaks. I fogot to tell the desk.
October 24, 2012
Rated 5 out of 5 by Al63 Great and Comfortable Stay
The hotel is fantastic. It was very accomadating and made our stay extremely comfortable. The rooms were clean and very modern. The staff was extremely nice and very welcoming.
May 13, 2013
Rated 5 out of 5 by CiCi51 Great Family Wknd
Great location, comfortable and well appointed room, courteous and professional staff, in room and onsite hotel restaurants provide excellent and appetizing meal selections
October 11, 2012
Rated 4 out of 5 by CW80 Overall experience at Westin Arlington is very good.
The valet parking service / department needs to be improved. The staff could not locate my car because they did not write down the car location on the parking lot ticket!!
May 22, 2012
Rated 5 out of 5 by Steve75 Concierge was outstanding
This Westin meets and excceds the Westin Standard and the in room massage, set up and coordinated by the Concierge, was outstanding! If you need anything, ask for Cynthia!
December 5, 2012
Rated 5 out of 5 by e3ujwh Excellent staff
I was upgraded at check in and it was greatly appreciated. I was traveling with my two daughters and receiving a suite vs. standard room was a life saver! Thanks much.
December 12, 2012
Rated 5 out of 5 by Randy68 Convenient location for those without a car
Great hotel conveniently located to explore DC walking distance to many food options and DC Metro. Great staff and very accomodating. I would love to stay here again.
April 16, 2013
Rated 4 out of 5 by jlm62 Arlington VA- Washington Vacation
Was close to the metro. Had breakfast at the hotel which was good. Disappointed that we had to pay separately for internet. Pool was nice. Staff was attentive.
July 15, 2013
Rated 5 out of 5 by dcMetroLSATprep Great platinum treatment
This is an excellent Westin for the DC area, and the platinum recognition (amenity, upgrade, etc.) was great. Nicely appointed room with comfortable Heavenly Bed.
May 6, 2012
Rated 5 out of 5 by ATMackN Excellent location
Great hotel, convenient to the Washington D.C. area. Definitely recommend this hotel in a great area with access to varied eateries.
October 13, 2013
Rated 5 out of 5 by m4moffitt Friendly staff
For the purpose of our travel the location was excellent and the atmostphere very welcoming and updated. Great restaurant and bar. The staff were so friendly
March 8, 2013
Rated 5 out of 5 by Angela40 Excellent Staff
All interactions with staff at this hotel were fabulous! They took a personal interest in making our stay enjoyable. Thanks for hiring such great personnel!
June 12, 2012
Rated 4 out of 5 by Lapaul Perfect for Business Conference
My stay was prompted by attendance at a Conference. - excellent conference facility, wonderful guest room & exemplary customer service. Great location too!
March 23, 2013
Rated 5 out of 5 by TSadd Refreshing and relaxing experience!
I love the Westin's Heavenly beds and showers!!! Overall, wonderful experience!!
Loved having a Starbucks in the hotel and Starbucks coffee in the room!
May 21, 2013
Rated 4 out of 5 by MDB56 The Westin Arlington Gateway was a pleasant lodging and conference experience
The hotel staff was very knowledgeable, professional and courteous. The hotel had all the updated facilities to meet business travelers needs.
August 11, 2013
Rated 5 out of 5 by Rocky Mr.
One disappointing item. The desk clerk informed me the king bed room I had reserved in December, were already all and I would have to take a double.
February 8, 2013
Rated 3 out of 5 by Vika Showerhead sucks!
Loved staying at this hotel b/c of the two-headed shower but now they have a rain one with a hand held that leaks + drips on your head. Booooooooo
June 17, 2013
Rated 5 out of 5 by Rater123 Comfortable & convenient to the metro
This hotel is conveniently located near the Ballston Commons Mall and lots of great eating places, such as Panera, Noodles & Company, and Vapianos.
March 2, 2013
Rated 5 out of 5 by Judy08 Helpful and Friendly Employees
Every employee we met from the drive up to check in were most helpful and friendly. We would stay here again the next time we are in Arlington Va.
October 11, 2012
Rated 5 out of 5 by HappycustomerJan2013 Royal Treatment
The Westin Hotel staff treated me like royalty at every turn: at the front desk, in the lobby, at the door, and in caring for my room. Thank you!
January 17, 2013
Rated 2 out of 5 by sofcppp This hotel has issues
Guest room wi-fi did not work, even after calling the front desk and the service provider.
Food service in the restaurant was very slow.
July 13, 2013
Rated 5 out of 5 by Mac13 Great Location
Great hotel with excellent accommodations. Staff friendly and knowledgeable. Close to food, drink and shopping. Short walk to the Metro.
June 1, 2013
Rated 5 out of 5 by JimP wi fi
I was surprised that I had to pay for wi fi in my room. I felt "nickled and dimed" for this additional cost. Otherwise an excellent stay.
March 29, 2013
Rated 5 out of 5 by Ang10 Comfortable Rooms
This hotel was easy to get to from the Metro. The rooms were comfortable and met all of our needs although it was a little dusty.
July 5, 2013
Rated 4 out of 5 by Mike40 Hotel
Very friendly and helpful staff. Close to the Metro. The service in the restaurant is terrible and the pool needs a good cleaning.
June 13, 2013
Rated 5 out of 5 by MelB Arlington
Great location and awesome service as usual...Concierge was very helpful. Aside from a little wear in the room, an excellent stay!
April 29, 2013
Rated 5 out of 5 by Pickymm Great hotel
Everything at this hotel was truly heavenly! The staffs were very friendly and helpful which made our stay extremely pleasant!
April 2, 2013
Rated 3 out of 5 by Shay246 Was not impressed...
I have stayed at many Westin's before and this location was average...
Only plus for me is it was close to my training site...
August 7, 2012
Rated 5 out of 5 by ECJ87 Great location in proximity to DC
A very friendly and supportive staff. Great restaurants and running paths nearby, and just a short metro ride to DC.
August 24, 2013
Rated 4 out of 5 by Monday1768 The food was C-
The change in staff was probably not a good move this time of year. Some of the meals were not on point. Expected better.
June 16, 2013