The Westin Tampa Harbour Island

  • 725 South Harbour Island Blvd
  • Tampa,
  • Floride
  • 33602
  • États-Unis
  • Carte

Chambres et tarifs

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  • Pour des séjours de plus de 90 jours, veuillez appeler le +(1) 866 539 3446.
  • Vous pouvez réserver un séjour uniquement jusqu'à 550 jours à l'avance.
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1 chambre 1 chambres , 1 adulte 1 adultes , 1 enfant 0 enfants
Rated 3.7 out of 5 by 405 reviewers.
Rated 2 out of 5 by Potential not realized Hotel has poor security. All floors can be accessed directly from the unsecured garage. Design of hotel is awkward. Expected more from great location but physical building is lacking despite current renovations. Staff is very good -best part of hotel. Staff involved in hosting meetings were very professional. March 6, 2013
Rated 5 out of 5 by Comfortable overnight stay Our king room on the 9th room had a nice view, was clean and very comfortable. The free pints of bottled water were a nice surprise. All employees were friendly and helpful. March 5, 2013
Rated 4 out of 5 by Thank you! Some long needed renovations are taking place. As of 3/4/13, updated elevators, new carpet in guestrooms and conf/party room area. Much needed. Thank you for listening! Also, I believe they are re-doing the lobby next. NOW it's a Westin! March 4, 2013
Rated 5 out of 5 The staff here is great Me and my future wife stayed here while we were getting married at the Florida Aquarium. The staff did everything they were asked by us and our guest. March 3, 2013
Rated 5 out of 5 by Bon Jovi The hotel was great within walking distance to the Tampa Bay Times Forum. March 3, 2013
Rated 3 out of 5 by Comfort of common areas The temperature in the common areas was VERY uncomfortable. Way to cold. Mentioned it to different hotel employees and the typical answer was- we will have our engineer check on it. I actually left the restaurant the second morning of my stay without ordering breakfast because it was so cold. March 2, 2013
Rated 5 out of 5 by Hotel under renovation While renovations are a good thing they can be disruptive. The elevators took forever until we found the service elevators. I was not told out the green option and cold have earned more Starwood points. We were not told about the program on check in. Only told as checked out. Concierge was very helpful. March 2, 2013
Rated 4 out of 5 by The Hotel Has Great Food Good hotel. Would nice if they added the Tennis Channel and MSNBC News Channel to their TV line up. February 27, 2013
Rated 3 out of 5 by The hotel had some good features but the elevators did not work properly and were told to use service elevators. Many of the rooms did not have a safe for valuables. Checking in took a long time due to the number of guest checking in at once. The bar did not have tonic water. The guest rooms were very clean. February 27, 2013
Rated 4 out of 5 by Great Location and nice accommodations! This Westin in within walking distance to the Tampa Convention center and Tampa Times Tribune Center Hockey Arena. Local eateries and downtown are very close. Self parking is $20.00 a day and can be challenging during conferences or wedding events. Half of the parking area is saved for valet only. So, it can be hard to find a spot at night if you drive to dinner or an outing. Overall, excellent staff and mangement. Claudio exceptional! February 26, 2013
Rated 4 out of 5 by Great Stay Althought this Westin is a little older, the service and staff is still 4-star! Very comfortable bed, impeccable housekeeping and this hotel knows how to meet a challenge! The city of Tampa had a water alert while we were there, and the Westin didn't miss a beat! Bottled water, chilled was out before I could hit the lobby to inquire about the alert!!!! Friendly staff made this stay extra nice! We will be back next year for Gasparilla and our stay at Westin! February 26, 2013
Rated 3 out of 5 by Less than expected The location was great. The price was high. The windows were filthily dirty. The bathtub drain did not drain. No towels in the swimming pool area. February 25, 2013
Rated 2 out of 5 by Renovations The hotel will be nice when the renovations are complete but the lack of elevators (only 1 or 2 seemed to be working) and the wait time was an issue. We ended up using services elevators and stairs. Having to pay for internet was also disappointing. Staff were very courteous and did their best given the work going on around them . February 25, 2013
Rated 2 out of 5 by Needs major work to reach "Westin" standards The rooms were clean and well furnished, but all common areas were lacking. It honestly took up to 10 minutes at times for the elevator to arrive. The pool area needs major work. Also, one day we waited 45 minutes for towels at the pool, and had to call twice. The pool bar is a joke - no music, unmotivated bartender. The onsite restaurant is so-so. Overall this did not meet my expectations of a Westin. February 25, 2013
Rated 5 out of 5 by Satisfied Customer I would like to acknowledge the staff for their warm disposition and willingness to help. The room was comfortable and clean. The facility seemed well organized and managed. I would stay again or encourage others to choose this location if it aligned with their needs. February 24, 2013
Rated 5 out of 5 by Great Stay!!! This was the first time staying with this hotel and I was blown away by their service. I stayed here to run the Gasparilla Race and will be staying here next year as well. Everyone was so friendly and went out of their way to make sure you had everything you needed. The hotel really catered to the runners for the race in more ways than I can even mention. Great job staff, I'll be back for sure! February 24, 2013
Rated 5 out of 5 by Caring staff that make the difference During our stay we had the opportunity to experience the F&B department more than usual. At our arrival it was refreshing to get offer complementary wine. During my interaction with Derek he was really polite and genuine when explaining the menus to us. In the menu the lobster bisque caught my attention but I had my reserves as my previous experience in other restaurants have always being disappointed. I happened to share my concern with Derek and he encourage me to try it and insisted that I would not be disappointed. I took his offer and went to the bar where we were greater by Paul. While we were waiting for our drinks Derek came out with a small plate with the bisque for us to try to ensure the soup would be to our satisfaction. Wow his service was above and beyond. If would not beign for his initiative I would probably would not have dare to try the soup. I order the soup every day during my stay. Even my 3 year old grand son loved it. Thank you Derek. Then on Sunday the day of our departure I came down to have breakfast and I asked my grandson what he wanted. To my surprise he said soup. How do you reason with a three year old. Well I dare to asked German my server and he smiled and said let me check with the kitchen. Later he came back and said no problem the cook will do it for you. Wow again i was not expecting them to be that accommodating. While my grandson was enjoying his soup I notice that the chef/cook came to the dining area delivering some toast. There I learn that he was responsible to make it happen and although I reward him I wanted to let you know that Chris willingness to satisfied us was a great way to culminate our stay. Lodging can be found anywhere but after our experience I now have a favorite place to stay when visiting the Tampa Bay Area because your staff really care. Also special thank you to Justin how was very helpful at checking and Denisse from HR for her hospitality. February 22, 2013
Rated 3 out of 5 by Elevator noise in room As a "Platinum" member, an "upgrade" to a room next to a noisy elevator shaft is no upgrade at all. February 21, 2013
Rated 2 out of 5 by Hotel under construction Elevators did not work I was trapped in a service elevator for 30 minutes and had to use the phone call box I had a broken foot and the hotel was not well equipped for getting around without elevators functioning room service food was bad hard to get a cab February 20, 2013
Rated 3 out of 5 by Great location! I would recommend this hotel due to it's location to the Convention Center. Just a short walk over the bridge. What was disappointing was the elevators not working properly. We were on the 5th floor with only 1 or 2 elevators working. We were allowed to use the service elevators to get where we needed to go, not a pretty site seeing behind the scenes. Pool was accessible through a sep. elevator, weird! Small gym, older equip. February 19, 2013
Rated 2 out of 5 by Needs Improvement We stayed for 2 nights in February 2013. The hotel wouldn't provide our room block with rooms that had double beds, so we requested a roll away / cot for our room when making the reservation (2-3 weeks in advance). When I checked in they mentioned that they saw the roll away reservation but they were out of them because they didn't hold one for my room. The hotel staff did nothing to rectify this over the course of my stay. The Elevators have been "under renovation" for a couple of months now. We consistently had to wait 5-10+ minutes every time we wanted to use an elevator. They had signs pointing us to the service elevators, however we would wait just as long for them to come. Whenever we used our shower, it leaked all over our bathroom floor. February 19, 2013
Rated 1 out of 5 by WARNING I was shocked that a Westin facility could be in such poor shape. First and foremost, the elevators were malfunctioning the entire stay (6 days). We were directed to use the service elevators, which meant riding with trash, food, and LOTS of other people. It was not uncommon for people to have to wait 15+ minutes for an elevator making it hard to run to your room in between meetings and causing us to be late to the airport. February 19, 2013
Rated 3 out of 5 by Tournament stay Hotel has some nice features but for the price, not worth it. February 19, 2013
Rated 1 out of 5 by Tournament stay The Habour area is beautiful, the hotel has a great location for our visit but the hotel is rundown, the elevator didn't work, the staff was rude and very un-attendant to basic needs, our room was very small even that I chose and paid for premium room I received the standard and charge for the other, I will never stay here or recommend this hotel not very "SPG " February 19, 2013
Rated 4 out of 5 by In town on business Stayed one night on business - this place will be great after the renovations are complete. The great bed was really all I needed though. February 17, 2013
Rated 5 out of 5 by Enjoy Tampa on the water Location was great. The staff was friendly and welcoming. Breakfast buffet was extraordinary and servers very efficient. It was very relaxing at the pool to observe all the water craft on the channel. February 14, 2013
Rated 2 out of 5 by Vastly overrated To pay $250 for a room where one has to wait up to 10 minutes for an elevator is ridiculous. Also, unbelievable to me that a hotel of this apparent caliber does not have Saturday WSJ's, and then the staff responds, "You get what you get." This is by far the worst Westin experience I've ever had. Last, the restaurant staff was completely unintelligible (not all but the table wait staff) when I had questions; didn't appear to understand English. February 12, 2013
Rated 2 out of 5 by Completely underwhelmed The Westin Hotel in Tampa is basically an expensive mid tier hotel. The place is tired. The management recognizes that fact because on the desk in the room and attached to my invoice there was a letter saying that they are going to be performing an upgrade to the hotel. The elevators worked, sometimes. I took the service elevator almost as often as the regular elevators. They even had a sign up to direct you to the service elevator and apologizing that the regular ones did not work properly. My question is, quite obviously, why do they charge premium rates for a substandard hotel? The hallway carpets in the public areas are old and stained. The room carpets are old. There are no bathrobes in the rooms, no fans in the bathrooms, the plumbing under the basin in the bathrooms is exposed, the shower nozzles are not affixed to the wall properly and I could go on and on but you understand what I experienced. February 11, 2013
Rated 4 out of 5 by Hotel Staff was exceptional, room was nice and stay was most enjoyable!! I booked this room as a surprise Birthday present with some tickets to a concert at the Forum nearby. It was very close to everything we needed, within walking distance at that. The staff was awesome, nice and very helpful. The only issue we had were the elevators, waiting for them, but they had signs up they are redoing them so we took that into consideration. It was a great stay even though the concert was cancelled at the last minute, we enjoyed our getaway from home and they made us feel like we were home.... February 11, 2013
Rated 4 out of 5 by Good Hotel with a Few Kinks Nice location (on a private island, quiet but very close to eveything, e.g. downtown, Ybor City Channelside district etc.), friendly and helpful staff, good SPG recognition (upgrade to a corner suite with nice water views). A few areas need improvement: First, the elevators do NOT work properly. We pressed the down button from our floor and the button would light up for a few seconds and then go out. This happened constantly, so we had to press the up button to get an elevator to then go down (this worked most of the time; at other times, we just had to pray that the elevator would stop on our floor to let someone off). Secondly, the carpet in the room is a bit old and worn and needs replacing. February 10, 2013
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