达拉斯中央公园威斯汀酒店

  • 美国
  • 得克萨斯州,
  • 达拉斯
  • Merit 大道 12720 号
  • 邮政编码 75251
  • 地图

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Age Requirement Policy

Guests must be 21 years or older to reserve a room.

Rated 3.4 out of 5 by 361 reviewers.
Rated 5 out of 5 by Great sevice Rooms very clean and "Marylyn" (young host in platinum club) really went out of her way to be nice to everyone. March 23, 2014
Rated 5 out of 5 by Unexpected surprise This was my 50th stay at a SPG hotel and this hotel blew me away with their appreciation, kindness and generosity. Everything about my stay here was top notch and i am looking forward to staying here again. November 4, 2012
Rated 2 out of 5 by No attendtion to detail tried to get someone to fix my toliet but never did and had to manual flush. The only thing that was done for me on checkout was some lousy points and we will have to fix it. not what I expected.. December 12, 2013
Rated 1 out of 5 by Find a different hotel This hotel nickels and dimes its clients. What looks like complimentary water is $3.50 per bottle, there are parking charges, no "breakfast included" menu. Overall, Motel Anything has the Westin beat. October 23, 2013
Rated 1 out of 5 by The front desk staff is rude and uncooperative Upon arriving, I was told in order to use the card that the room was reserved under, I had to have a credit card authorization form. I expressed that this is something that should be expressed at the time of making the reservation. Instead of taking my suggestion and passing it along. The person at the front desk, James, decided to argue with me and tell me that all hotels require it and have for 5 years. Even though this point was irrelevant to my suggestion, I did explain to him that I travel often and that is not the case. He continued to argue. ARGUE? I have never had someone argue with me upon check in at a hotel! Most people try to be as welcoming and accomodating as possible. Not James, he was the hardest person to work with this year in the travel industry. It was eventually resolved somewhat, the next day when the form was faxed over. However, the hotel still got that part wrong stating that only the room charges were authorized when the "all charges" box had been clearly marked. I will try my best not to stay at another Westin or Starwood hotel because of this experience. October 1, 2012
Rated 4 out of 5 by Hotel I loved the Starbucks coffee in the room. The room was clean and nice with a nice view of the city. The staff was very friendly and helpful. We were in Dallas to celebrate our 39th wedding anniversary. November 15, 2012
Rated 3 out of 5 by one night stay The one bike in the gym was broken with a loose back, the other the software had minor issues. a difference of opinion during check in left me less than happy. The room key to the lounge did not work. January 23, 2013
Rated 4 out of 5 by Luxe accommodations Immerse yourself in luxury! The pressures of the day slip away as soon as you enter the lobby. The accommodations are luxurious and serene! The beds are so comfortable it is like sleeping on a cloud. August 5, 2013
Rated 4 out of 5 by Great Hotel I have stayed at this location many times over the past several months and have always been impressed by the style and luxury of this property. This will always be my hotel of choice when in the area November 21, 2011
Rated 4 out of 5 by Great facility and friendly service The ice machines on 2 floors did not work however, when I called for service a bag of ice was brought to our room within 10 minutes. I found a pair of socks (not mine) under the bed's dust ruffle. November 14, 2012
Rated 4 out of 5 by Air Conditioning The air conditioning throughout the hotel did not seem adequate. In the room, especially, I never could cool the room to a comfortable temperture. I slept on top of the sheets most of the night. July 25, 2012
Rated 5 out of 5 by This Westin is outstanding . All of the help were pleasant and cordial. From the staff, maids, bellman, valet, and waitress's. The accommodations are superior in cleanliness and comfort. We had just a wonderful experience. December 19, 2012
Rated 5 out of 5 by Great service The staff at this hotel is exceptionally friendly and treats it's business travelers with great courtesy. I appreciate the way they make sure you have everything you need when you arrive. October 27, 2013
Rated 1 out of 5 by Going downhill Lot of plumbing and in room safe problems.. No communications in between staff members....try to offer me free breakfast so that I would not complain about them to customer service...... April 28, 2013
Rated 4 out of 5 by Free wifi would be a nice bonus Everything about this stay was great! The only thing that would've made it better was free wifi. It seems archaic to have to pay for internet in a hotel. Aside from that, great hotel! July 29, 2013
Rated 2 out of 5 by Needs work The food was probably the worst I have had in any property - every meal was poor, cold, off-tasting. They have an Irish Pub on site that doesn't serve Guiness on tap - it's ridiculous. May 2, 2013
Rated 4 out of 5 by Customer Service Everyone was exceptional in helping me with my 11 person meeting...from the projector screen being delivered 10 minutes after I asked for it, to coffee right on time. Thank you so much December 10, 2012
Rated 4 out of 5 by Great Staff The staff is always very accomidating. I have stayed here three time in the last couple of months and everytime has been the same. I am particularly impressed with the bell staff. October 14, 2012
Rated 5 out of 5 by Excellent stay We've stayed at this hotel 3 times in the last month and each visit has been better than the previous one. The rooms are very comfortable and the staff is friendly and helpful. September 20, 2012
Rated 4 out of 5 by Good, but can be better Wifi signal was not available in my rooms. Staff (Mr. Younis) was very helpful and moved me to another room. Pool was dirty... complained twice... Breakfast was not great... April 25, 2013
Rated 4 out of 5 by January stay at Westin Park Central in Dallas Excellent hotel and friendly staff all the way around. The only mistep was they could not get my key to work for the door at the Executive Lounge. Hopefully it will next time. January 25, 2013
Rated 4 out of 5 by Rooms need help The outside and interior of hotel are nice but the rooms are all outdated and for that I did not feel it was worth the price nor up to the standard I expect with a Westin February 17, 2013
Rated 3 out of 5 by Showing Age? 20+ minute wait on check-in. Elevators had problems. SInk did not drain and shower water temperature fluxuated significantly. Good meeting facilities and excellent staff. February 27, 2013
Rated 4 out of 5 by Surprisingly Healthy Menus The hotel was up to the standard in every way and exceeded expectations in the menu. Food was both healthy and flavorful. Very pleasant surprise for a business meeting. December 2, 2012
Rated 3 out of 5 by Less than I expected I was surprised by the problems we had. We couldn't use our phone to order locally without being on speaker, and one light was blinking the entire time and we couldn't figure out why. The hotel offered to help save resources by not changing the room linens, which I appreciate, but they didn't do anything to the room and our trash cans were overflowing. The other problem was the supposed free internet in the lobby (we didn't want to pay for internet in our room) - it never worked and we couldn't check emails or use the internet to find food to be delivered to us. We also had very poor service in the restaurant (except for the one woman serving that we saw - she was very good). The service was slow, and our orders weren't understood. One member didn't know what she wanted the first time the waiter came by so he said he would check back, but the rest of our food came before he even came back to get her order. The only saving grace was the couple of times we used room service - they did awesome. The front desk staff were friendly. Overall, I have stayed in a lot of hotels and this was by far my least favorite experience. September 23, 2013
Rated 4 out of 5 by Nice Hotel Over all, very good. Nice lobby bar area; good facilities. I would have like a steady stream of hot water in the shower instead of hot/tepid/hot/warm. Otherwise, good. January 30, 2013
Rated 4 out of 5 by EXPERIENCE RESTAURANT CLOSED AT 3:00 PM--ONLY ROOM SERVICE BAR WAS FULL--TOO SMALL NO REFRIGERATOR IN THE ROOM MISTAKE MADE ON BILL AND HAD TO CHALLANGE AN INCORRECT CHARGE May 11, 2013
Rated 2 out of 5 by Expected More I thought my room would be nicer. It seemed very old and hollow. Ordered room service and the food was delicious but was charged more than I thought I would be. May 2, 2013
Rated 5 out of 5 by Hotel has excellent features and located in a perfect place in Dallas. My daughter and I enjoyed this Westin over any other we have been too. We have been to all Westins in Houston, others in Dallas, New York City and New Orleans. March 4, 2013
Rated 5 out of 5 by Very nice accomodations The room features were great, the gym and pool were very nice, and I enjoyed both the restaurant and bar service. Location was central to everything I needed. June 27, 2013
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