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1 间客房 1 间客房 , 1 位成人 1 位成人 , 1 位儿童 0 位儿童
Rated 3.8 out of 5 by 396 reviewers.
Rated 3 out of 5 by Nits to pick Worst. Elevators. Anywhere. They don't stop, and go right by. Or stop and don't open. And the outside floor-signs don't match the inside ones. Total guest confusion in the lobby. People using escalators to get to another floor where the elevators might stop. People riding up in order to try to get back down. Noisy ice machine sounds like a vacuum cleaner running all night. Great staff & location though. July 21, 2014
Rated 5 out of 5 by Had a lovely weekend The staff was courteous and hardworking. We were part of a very large group attending a convention and the staff did a great job. thank you! July 21, 2014
Rated 4 out of 5 by Excellent service I was at the Westin for a conference my organization was hosting and the level of customer service we received across the board was outstanding. All of the hotel staff were pleasant and responsive. July 21, 2014
Rated 5 out of 5 by Actual Starbucks in lobby While it was a enjoyable stay with Westin at Peachtree Plaza. My favorite feature was a fully functional Starbucks in the lobby. So many hotels claim to have one and it does not have fully trained caring baristas that put there heart and soul into a good cup of Joe. Rates were reasonable and proximity to the Georgia Dome was within walking distance. also our daughter loved the sky view Ferris wheel being so close. July 21, 2014
Rated 5 out of 5 by Hotel was great The hotel was great. It was really crowded during my staff but the hotel staff did an excellent job accommodating all of the people. July 21, 2014
Rated 5 out of 5 by Terrific Remodel of Rooms My last stay was over two years ago, the hotel was in the midst of repair from big storm which took out a lot of windows. I love the remodel of the rooms, the bathroom is AMAZING! the bed is always comfortable and I love that I can be conservative with housekeeping. Concierge was extremely helpful with directions and information. Check in is always pleasant and quick. All personnel are courteous, knowledgable and respectful. I was there for the summer gift show and this is the hotel to be at because it's close and the service is EXCELLENT! I wish there was the exercise channel on the TV service like before. Too many infomercial channels. I liked doing yoga in my room with the TV program. July 21, 2014
Rated 4 out of 5 by Fix the elevator service! Unfortunately the elevator serrvice was frankly terrible. I understand that a full capacity house overtaxes the system, but even before that developed, I thought riding the elevators was a problem. The fact that on the lower floors there were no lights to indicate which elevator was arriving. Then the doors shut too quickly before giving riders a reasonable chance to safely enter. I am surprised you have not been sued over an injury yet. July 21, 2014
Rated 5 out of 5 by Hotel has good amenities Favorite part of this trip was the ability to decline housekeeping in exchange for a gift card to their in house dining facilities. July 21, 2014
Rated 5 out of 5 by 2014 July meeting The experience was great starting at Valet parking, check-in desk, housekeeping and banquet services. Everyone was friendly, helpful and willing to assist with everyone's needs. July 20, 2014
Rated 3 out of 5 by Parking is an issue We arrived at the Westin at 10:00pm. As we tried to enter the designated parking deck for the Westin, there were 12-15 cars trying to access the parking deck. It was a disaster. My husband had to get out and check us in while I drove around the block with our sleeping baby. There wasn't even a spot to park to even check in, otherwise you had to park in an on going lane. If I would have been by myself with my daughter we wouldn't have had any choice but to park in an on going lane of traffic and risk being towed. We had never been to Atlanta, so to drive around with a sleeping baby and not knowing where I was going was ridiculous. Finally, we were told to park somewhere else other than the designated parking deck because it was "full" with all those cars fighting to get into it. The parking deck for the Westin cost $32. We finally parked across the street. We had to carry our luggage and our sleeping daughter by ourselves without help from the staff. As we entered the building there was a group of people smoking at the entrance. The staff should have asked them to go somewhere else. Also, we were not recognized as SPG members and when my husband called about wifi, he was told that there was a charge until the front desk lady said, "Oh, you are a SPG member so it's free." By the time we finally were in our room it was 11:30. It took an hour and a half!! Overall, the room was nice and had a great view. The bathroom was a little cramped with the toilet at one of the shower doors and the door to go in and out of the bathroom hit the other shower door. July 20, 2014
Rated 5 out of 5 by Great Hotel The view from this hotel was beautiful. Check-in/out was easy. The room was a decent size and it was quiet. I would definitely stay here again. July 18, 2014
Rated 3 out of 5 by Very Convenient for Atlanta Market. Ice machine out of order. Unable to redeem Starwood points after numerous stays. Very convenient for Atlanta Market Attendees. Great views and comfortable beds. July 18, 2014
Rated 5 out of 5 by This hotel has excellent staff This hotel has excellent staff. I have attended AmericasMart for many years. I always stay here. The hotel location is in the center of downtown Atlanta. Thank you Preachtree Plaza Westin. You are my home in Atlanta. July 17, 2014
Rated 1 out of 5 by Service & Accomodation The room was pretty bad, there were no towels in the bathroom. The room was accessible and just was weird. When I requested a change I was told there were no rooms available. Very unimpressive July 17, 2014
Rated 5 out of 5 by great stay This is an excellent hotel. July 17, 2014
Rated 5 out of 5 by Very Nice This hotel has great service. The staff are friendly and the rooms are kept very neat. July 17, 2014
Rated 1 out of 5 by Hotel charges My card was charged an additonal 50.00 and nobody can tell me why. I was unable to make my flight, and the 2nd guest used her card to pay for the room in full. July 17, 2014
Rated 4 out of 5 by room has a refrigerator, but not really I do not quite understand the idea of having a refrigerator in the room........that is not really a refrigerator. It looks like a refrigerator.......sure at one time it performed like a refrigerator, but now it is not for some reason. It does have a sign on it that noted it is for the mini bar only........though there was nothing in it......and that if you needed a refrigerator to contact the front desk. Out of curiosity I did just that........and was informed they would actually bring a refrigerator to the room if requested. There is already a refrigerator in each room............however it has been disabled, but if you want a frig, they will bring you one. Huh? July 16, 2014
Rated 5 out of 5 by Very clean and comfortable! Very clean and comfortable rooms. LOVED the floor to ceiling windows....next door to the Mart.....very convenient for us. Great weekend of work!,,It was nice! July 16, 2014
Rated 3 out of 5 by Need to man your phones I stayed her for convenience to Atlantasmart, but no one ever answers the phone for assistance and questions. I had questions and needed assistance, but no one answers any of the phones. The food at the hotel was not that great and extremely overpriced. The room was nice and comfortable however. July 16, 2014
Rated 3 out of 5 by Food service must improve I tried to eat in the bar area after a long day at Americasmart Friday, July 11, 2014. The table was dirty and I had to ask that it be cleaned, clearly a health violation. The waitress was slow and uncaring, and I waited over an hour to receive a cold pizza. My drink did not arrive until fifteen minutes after my cold pizza and it was unfit to drink. I really think it was dishwater, not iced tea, as it was not even pale yellow in color. I stay there because of location, but food service has to improve or I will sacrifice convenience. July 16, 2014
Rated 5 out of 5 by Westin Staff friendly and helpful. Beds are great. Good nights sleep July 16, 2014
Rated 4 out of 5 by Business traveler First stay for Atlanta market. Love convienence! Will sign up for loyalty program due to proximity to building 1. Only negative is food menu. Very limited in room dining menu. July 15, 2014
Rated 4 out of 5 by Very convenient Friendly staff and convenient location. July 15, 2014
Rated 5 out of 5 by Great experience My Experience with my stay was perfect. Friendly easy check in. Morning breakfast, delicious, great service gluten free choices. Twanna Mims ( a server was outstanding). Clean comfortable room. easy access to the Mart is perfect. Thank you July 15, 2014
Rated 4 out of 5 by elevators The elevators require too long of a wait time, both going up and coming down. In the morning, going down, when the doors opened on my floor, 3 elevators were already full. I waited about 8 mins for an elevator. July 15, 2014
Rated 4 out of 5 by Noisy room I was in Room 2810 at Atlanta Westin, right across from Ice Machine. There was also a constant drip or tapping in the ceiling that was never resolved. The staff responded in a timely way and offered to let me switch rooms. I was settled in and declined that offer and they provided earplugs. I left a day earlier than planned. July 15, 2014
Rated 4 out of 5 by Great location I like the hotels location to the Americasmart in ATL... The staff is very professional . July 15, 2014
Rated 4 out of 5 by This hotel is my favorite when attending the Atlanta Mart The hotel service is always good and the proximity to the mart can't be beat. Food service at the bar and room service were extremely slow this time. July 14, 2014
Rated 5 out of 5 by This hotel has very interesting highlights! Accomodations at the Westin has been safe and very entertaining! The atmosphere was pleasant and very clean. The view was breath-taking,and colorful! Hotel was gracefully smooth in operation! July 14, 2014
  • 2016-08-23 T10:03:31.841-05:00
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