ウェスティン・シカゴリバーノース

  • アメリカ合衆国
  • 60654
  • イリノイ,
  • シカゴ
  • 320 North Dearborn Street
  • マップ

空室状況&料金

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年齢制限ポリシー

お部屋のご予約は21歳以上のお客様に限定させていただきます。

Rated 4.2 out of 5 by 503 reviewers.
Rated 4 out of 5 by Great Staff, Good Business Hotel I had traveled a lot this month. And when I arrived, I was not really looking forward to another night away from home. All of that was lessened by Tee at the front desk. She was charming, not fake. She recognized I had been there the week prior and tried to get me a nice room. I really appreciate the service at the front desk. Also, my planned dinner for that evening had been cancelled, and so I headed to the bar for some dinner. I just wanted a change of scenery, and I was exhausted, so I brought a book and spoke with no one. The guys behind the bar were clearly good with people, and they were kind to a quiet, tired, overworked mom who travels too much. Honestly, the food was good, had the Mahi Mahi, and I was surprised at how good it was. I usually like Westin food, but often they lack consistency. Anyways, it was one night, but I ended up enjoying working in my room and eating some decent food. I will be back. Thanks, and thanks to Tee for giving me a good start to a long 36 hours. June 20, 2013
Rated 3 out of 5 by Comfortable This is a nice hotel, but a few simple additions would make it much nicer. I think Wifi should be free throughout the hotel. I stayed here for a meeting and there wasn't even free Wifi in the conference room. More space in the refrigerator would be nice, too, for some of my 3 year old son's needs. July 27, 2012
Rated 4 out of 5 by VERY NICE, but staff too busy??? Good location, out&inside environment, restaurant, bar, amenities, room, bed, restroom, cleanliness, tv, desk, etc............................ However, had to wait for luggage, as bell hop was unavailable. Also, the room # on card key envelop was not legible, requiring a trip back to front desk. January 10, 2014
Rated 5 out of 5 by Great Staff!!! I stayed for the weekend and had a lovely room on the Club Level. It's worth the upgrade fee!! Sarah at the desk was very welcoming. On Saturday, Kwasi (I think) in the Club Lounge was so friendly and professional - he made us feel right at home. Thank you and keep up the great work! April 15, 2014
Rated 3 out of 5 by Thin Walls Hi, While the room was comfortable and clean, the walls are extremely thin. We could hear everything that was being said word for word in the room next to us. Given that the family next to us had 3 small children who were up extremely early, it did not make for the most restful sleep. April 14, 2014
Rated 5 out of 5 by This hotel has great staff The staff at the Westin were very friendly and helpful. Upon check in, the front desk staff was welcoming and let us know that he would help us in any way he could to make our stay pleasant. July 14, 2014
Rated 3 out of 5 by Michelle The hotel is in a nice location. Parking was very expensive. No refrigerators in the room...plenty of expensive shots of liquor...no water pressure in sink /shower. July 21, 2014
Rated 5 out of 5 by Great service We always stay at the Westin River North when we come to Chicago. The hotel amenities are outstanding and the proximity to great restaurants and easy transportation to various sites make it a pleasure. The staff is always doing their very best to make our stay pleasant. May 11, 2014
Rated 4 out of 5 by Almost perfect Latest stay as a SPG included two rooms. Overall the rooms and accomodations met expectations. Door/backage staff, concierge were great. Restaraunt service and menu were great. Was slightly dissappointed on the lack of enthusiasm and engagement of front desk staff at check in AND check out August 1, 2012
Rated 5 out of 5 by Good Hotel I liked this hotel very much. This was my first time in Chicago, and Tee gave was very nice and patient with me and gave me great recommendations for restaurants and attractions. The room was also very nice, good size and quick housekeeping services, and a better than average workout room. September 5, 2012
Rated 5 out of 5 by Perfect Location! Our Family spent the weekend here to celebrate a milestone birthday. I can't say enough about the staff! They are fun, kind and helpful. All are eager to please and I will be returning this summer. Everything that you would want to do is either within walking distance or a short cab ride. April 15, 2013
Rated 5 out of 5 by Conference Facilities Attended a professional conference. Facilites were excellant. Food and Beverage services were excellant and staff were very helpful. Check in and check out flawless, simple, fast. Concerige services on the mark. Also received upgraded room through use of Starwoods SPG program. Five stars! March 9, 2013
Rated 5 out of 5 by great stay in the windy city From the wonderfully welcoming lobby to the very friendly and helpful staff, I love my stays at the Weston. The bed is to die for, the amenities smell heavenly, and you can actually control the room temp yourself, Thank you for always making my annual stay a vacation though I am working. February 24, 2013
Rated 4 out of 5 by Greg stay ! Was so happy to be back at the Westin River North ! Thanks to Katelyn from front desk for giving us the corner room! The Ipad in the club floor room was a good plus! Can not wait to be back again at this property! Great location and club lounge was really nice I had a fantastic stay! August 12, 2013
Rated 3 out of 5 by Everything was broken This might have been a perfect storm fluke, but the iron was broken, the hair dryer was broken, and you couldn't set the minutes on the alarm clock. Wasn't really clear why people around me got newspapers when as a gold SPG i did not, perhaps gold is not a significant level with spg? February 22, 2013
Rated 4 out of 5 by Great hotel. Room needs new bed I have been staying here at the Westin River North a few times a month for the past several months. This past stay in room, 1205 I found the bed to be unusually soft and worn out. Always pulling towards the middle, sagging in the middle. Hope the mattress is replaced soon. April 7, 2014
Rated 4 out of 5 by Yolanda - Front Desk Asset to your property. Very friendly and takes care of business. Keep her there or at least with Starwood. Breakfast buffet, hot stuff was cold, but selection was good. Room was awesome. Water pressure not so much. Fitness center not functioning while we were there. No pool. December 16, 2013
Rated 5 out of 5 by Fabulous Anniversary Experience We stayed at the Westin for our 24th wedding anniversary. One of the managers gave us an incredible room after wanting to change rooms for a better view. He also sent up a bottle of wine and a fruit, cheese and cracker tray for us. Thanks for making our anniversary extra special. November 18, 2012
Rated 4 out of 5 by Great Location Very nice hotel, location is great. Club lounge food selection needs to be better especially for breakfast. Want to say that Kwasi in the Club lounge did a great job and is very personable. July 6, 2014
Rated 4 out of 5 by nice rooms was nice motel but air conditioning would shut off if no movement in room .would get very hot.motel tell staff said it was way it was. July 22, 2014
Rated 5 out of 5 by Excellent service from manager The manager at this hotel was a huge help for me. When I discovered I had lost the pair of pants that went with my suit, he let me borrow a pair from the cleaning staff, which was a pretty close match. Totally saved my presentation to a client later that day. A million thanks. April 26, 2013
Rated 3 out of 5 by This hotel was not the nicest I have stayed in I had housekeeping ssues with toilet seat, plug in bathroom and buzzing in bathroom when lights were on. Food was awful. July 25, 2014
Rated 5 out of 5 by Aug2014 Lolapooloza Nice hotel in excellent location and friendly staff. August 5, 2014
Rated 5 out of 5 by Quiet and Comfortable Very quiet room even with hotel full. Comfortable bed. Great location near all forms of public transit. Couldn't get sauna to work on two occasions; fitness area not manned and telephones to report problem not available. Otherwise great stay and will return if price is right. August 16, 2012
Rated 5 out of 5 by Great Hotel & Great Staff Hotel was very, very nice and the staff was extremely helpful and friendly. The concierge provided great breakfast and dinner recommendations. The doorman even remembered our name and greeted us by name whenever we arrived. Great place to stay or anyone even families. March 29, 2014
Rated 5 out of 5 by the Suite in 19th floor assigned to me was excellent The rooms were clean, the bed was indeed "heavenly",the amenities high-end. The 20th floor breakfast was ample, tasty, and the hardworking staff very helpful. July 14, 2014
Rated 5 out of 5 by Calm before the storm. We stayed at the River North Westin November 16 which was the night before big storms rolled through Chicago. We had a great experience and it all started off with a wonderful welcome from Sarah. Our check in experience was exceptional and it set the tone for a great stay. November 18, 2013
Rated 5 out of 5 by Robert A. We were there Christmas eve and Christmas Morning. The staff could not have been nicer. I know it was hard to work on Christmas Day, but the hostess, waiter, front desk person and of course the front door attendant who always recognizes us and is happy to welcome us back. January 2, 2014
Rated 3 out of 5 by too little staff Great location Nice property Asked for extra towels on friday-didn't receive by 3 on saturday-room still not cleaned-no extra towels told they had until 6 to clean rooms shortage of bartenders at bar in lobby obviously hotel was busy,overwhelmed staff not a good experience July 20, 2012
Rated 4 out of 5 by This hotel is a great location with friendly staff The rooms are comfortable and the location is excellent! Each time I have stayed here, the beds have been fantastic - they lull you to sleep with the quality of the mattress and bed linens. The hotel itself has friendly, helpful staff and great meeting rooms. April 15, 2014
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