The Westin Seattle

  • 1900 5th Avenue
  • Seattle,
  • Washington
  • 98101
  • United States
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See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 4 out of 5 by 889 reviewers.
Rated 5 out of 5 by Excellent Stay!! I came in for business but my husband was able to come along on this trip with me, so we stayed over the weekend. Your establishment took what WAS a business trip, and raised the bar to a whole new level. We REALLY appreciate everything that was done for us! The bed was out of this world, the Starbucks coffee in bed every morning while waking up to that beautiful view of the sunrise and all the smiles ALL the time! I come to Seattle every three months, and I will definitely be returning to Westin! PS, Next time I will be taking advantage of the workout facility and loaner apparel! ;o) Thanks again for everything! October 10, 2012
Rated 3 out of 5 by poor experience the bathroom ceiling was stained and dirty , the bathroom floor was unclean. The maid had turned the shower head out toward the sink so when I turned on the shower the entire bathroom was soaked. The room was not cleaned until after 2 pm each day. The 20% restocking of the drinks and snacks is outrageous - especially as they were not restocked!! I usually really enjoy the Westin but this was very disappointing. Minimum of 10 dollars a day for internet in the room is not business friendly. April 13, 2014
Rated 3 out of 5 by Elevator problems Two of the four elevators were not working. Waiting time for the elevator could take 20 min. The hotel was at full capacity and not properly prepared to accommodate cruise ship passengers that would be arriving that weekend. We had to use service elevators and although staff were very apologetic, it did cause a lot of frustrations, especially for families with young kids. When my husband and I checked in, we received a voucher for free coffee at the coffee bar in the lobby. When we went to redeem the voucher, they refused to give us each one coffee and said the it was good for only one cup ! They could have done way better considering that it was elevator nightmare weekend! August 1, 2012
Rated 4 out of 5 by Great for hotel for a powerful conference I loved the "green" option for more than environmental reasons. In general, I prefer to not have my room serviced during multiple day stays. It was nice to never be bothered yet it was easy to get additional toilet paper etc. My only complaint is the Concierge seemed on break entirely too often the day I checked in. I ended up walking an extra couple miles due to a helpful employee who did not know the city. Later in the stay the Concierge was always there. How about a back-up Concierge? Oh, a female manager was non-chalet at 5:30 p.m. when we could not get dinner recommendations - we went entirely via a Google search. Why is a Concierge taking their "lunch break" (what mgr said) during prime dinner recommendation time. This was on Mon Mar 24. March 29, 2014
Rated 5 out of 5 by Timeless Class I have stayed at Hotels across the Globe and my favorite is, hands down, the Seattle, Westin. The reason simply put, timeless elegance and a Staff that are a cut above the rest. These folks take on a personal flare that is second to none in the Hospitality Industry. If you truly want to feel Good about who you are, simply stay at this Hotel. The Staff will provide 5 star service at every level and make sure that you are the most important person in the place at all times. Westin Hotels, you simply make me feel good about me. I will continue to be a Super Star at your Hotels as long as the doors are open. P.H. August 18, 2012
Rated 2 out of 5 by disappointed I am a local and no good hotels in Seattle. I used to think that the Westin was exceptional but it has diminished in my eyes. And was there before the renovation. My room was not exceptional. I asked for a great view and high level floor and i got 35th with a business building view. Ice machine flooded hallway and no staff around to fix. To top it off i was with family socializing in lounge area in front and a homeless person approached us for money. NOT RELAXING!! March 12, 2013
Rated 5 out of 5 by Great experience Great location, relaxing, spacious room, beautiful view, and by far the best option for the price range! Hotel was close to all attractions we wanted to see and very close to public transportation. We did not drive anywhere. The room has an amazing view and amazingly comfortable bed! The room was spacious and came with excellent amentities. The lobby also had a great bar and plenty of seating. The staff had great recommendations for local restaurants (not chains so thank you!). I did a lot of research on hotel rooms for months. This was by far the best option for the price range. Exceeded my expectations! September 25, 2012
Rated 5 out of 5 by Brilliantly Managed, A Luxury Property The Westin Seattle has it all - style, grace, views, features/ amenities, and the most professional and knowledgeable staff in the hospitality industry today. The front of the house runs with brilliant precision - as a frequent traveler for business and leisure one couldn't wish for more. The property is clearly well managed and schooled in the highest arts of hospitality. Make this your destination of choice in Seattle: relax and enjoy the sights, great food, and arts this city has to offer... or just get to business with more elan! March 27, 2014
Rated 3 out of 5 by Things were a little off We often stay here and were disappointed this time. Room was not ready. Officious clerk at check in. We had paid for a grand view and were disappointed there was another building off to the side. We were given a room that had an adjoining door and there were noisy children in the next room banging on it. Bathroom was small and cramped. No bathrobes . Coffee maker with no coffee and just one cup. Would have liked a few bathroom products besides just the basic shampoo, conditioner, lotion and soap. Very unfriendly warnings about using the refrigerator to store your own cold things. Almost no closet or drawer space. Sketchy character hanging around workout room. Great location though. November 12, 2013
Rated 4 out of 5 by Comfortable place to stay Strategic & convenient location Good, responsive & friendly service Room spacious and well equipped Very quiet at night & no disturbance Good seminar/conference facilities Internet & wifi access available April 29, 2014
Rated 5 out of 5 by Post Renovation Renaissance We stayed at the Westin Seattle for three nights (Sept. 20-22, 2013) for a very busy football weekend; both Huskies and Seahawks were playing. We had a delightful Premium Water View room on the 30th floor. Facilities were great but the most important and pleasant surprise was the very much improved customer care and service standards. From arrival at the door, check-in, restaurant service (especially our breakfast waitress Natalja C.), and throughout the hotel, people were friendly and accommodating. The one service glitch (no coffee supplies in room one morning), was quickly remedied through "Service Express". The Seattle Westin again takes its place as a Westin worth re-visiting. September 24, 2013
Rated 5 out of 5 by Great Service! Great location! Pro: Great location! 3 minute walk to west lake mall for monorail to space needle. 7-8 minutes walk to pike place market. 3 minutes walk to nordstorm, pacific center, macys. Plus, they have one of the best services among all spg chains that I have stayed. For example, our neighbour next door was blasting their music late at night, I rang the service express and minutes later they sent security up to warn them. Con: The building looks old, and the facilities are also quite old. The city view ( only apartments across) is not that nice I wished I could get a space needle view or water view instead. November 12, 2013
Rated 4 out of 5 by Great Location I just finished a two night stay with my brothers and Dad. We were in town to watch the Seahawks. The hotel is in a great location, close to shopping, very nice restaurants and Pike Place Market. For the football game it is about a 1/2 hour walk but it will save you time trying to get a cab away from the stadium after the game. The hotel is also very close to the last stop of the Link Light Rail and takes you to / from the airport - only $2.75 each way. It takes about 45 minutes. Overall, great location and very nice hotel with floor to ceiling windows. We will stay here again when we return next. November 7, 2012
Rated 4 out of 5 by View Everything about my stay was good except for the window view of a wall. I had to strain to look up to see if it was sunny or cloudy April 28, 2014
Rated 3 out of 5 by My Two Night Stay Hello. This is probably my 8th or 9th time to stay at the Westin in Seattle. It will be memorable, not because of the high quality, but because of the lack of quality of the room and staff. The room was too small and there was essentially not drawer space. We had three suitcases and we could not open them and just work from the suitcases--no room. We agreed not to ask for clean sheets for only two nights., but the house keeping person forgot to leave clean towels and bath mat. We solved the bath materials with a simple phone call just as I was ready to step iinto the shower, but the space is not solveable. We wnjoy Seattle and I am sure that we will be able to find a more suitable hotel room. July 31, 2013
Rated 3 out of 5 by everything was just ok I had made a reservation for a room and decided to go for the upgrade for a room with a city view. Totally not worth it. we were put in the tower that was under renovations and our room was only 4floors higher than friends who had the same view for a cheaper price. I was also told there would be wine waiting in the room for us--wasn't there obviously. Upon check-in the agent was semi-friendly but seemed to be distracted and didn't really give me any info about the room--he said it was an upgraded newly renovated room. It didn't look renovated and the upholstery on the chairs in the room were cracked and old looking. I was not impressed. Overall staff was incredibly friendly and accommodating. December 7, 2011
Rated 1 out of 5 by Wireless service was not very good I spent parts of three days in the hotel and the wireless service in my room was sketchy at best. Logging on took a long time and occasionally timed out. On occasion I would get kicked off the service. It may be the location of my room, I've been in other hotels including Westins were wireless access was variable. In the end I went across the street to Starbucks and didn't have any trouble. December 5, 2011
Rated 5 out of 5 by Great Location and Stellar Service The location of this hotel makes it one of the best choices to make. Besides the exceptional service and quality of rooms, the hotel staff helped us find the perfect dining locations all within walking distance! The only less-that-stellar aspect is the confusing overnight parking. We weren't told that the primary entrance locks early so we ended up wandering around and finally running in to ask how to get back into the lot. This could have been avoided if upon exiting the gate host gave us a heads up about the closure. Otherwise, it's easy accessible to the freeway and a great place to stay. January 26, 2013
Rated 2 out of 5 by Carpets still smell like smoke The carpets in the lobby still smell like smoke, if you needed more indications of how dingy they are than how dingy they look. There were loud mechanical clicking sounds coming from inside the walls of my room, it was like getting 25 wakeup calls every hour. The drain gurgled so loud I had to close the bathroom door. The ice machine across the hall must have had a motor form the '70s. I swear I'm a decent sleeper. All this even woke up my 5 year old, and she sleeps through anything. March 31, 2014
Rated 5 out of 5 by Great Comfort and Healthy Food options Loved, Loved, Loved our stay. What a gracious and spacious and amazingly comfortable room! the bed was magnificent. The healthy food options were tasty and reasonable - I felt so well cared for... I was so happy with my stay - and I might add I have never said the following before - that I asked my husband, that if in the future he wanted to surprise me with a treat - that it be a night at the Westin! Even the reception food after our event was very well done indeed - excellent and healthy preparation. Very helpful and thoughtful staff. Thank you so much for making our stay so enjoyable. August 17, 2012
Rated 5 out of 5 by WONDERFUL EXPERIENCE IT HAS BEEN THE FIRST TIME I STAYED AT THE WESTIN HOTEL IN SEATTLE AND IT HAS BEEN A WONDERFUL EXPERIENCE. ALL PERSONNEL ALWAYS KIND AND READY TO HELP. MY BEDROOM WAS EXTREMELY COMFORTABLE WITH A GREAT VIEW FROM THE 30TH FLOOR!!!!!! April 22, 2014
Rated 4 out of 5 by Great stay We had a wonderful stay for Blue Jays games in Seattle. There are a few things I would like to mention. 1) There were some hair in bathroom and pretty dusty on the bedside table (we didn't bother telling) 2) I ordered late snack (chicken nuggets) and dipping sauce looked jelly and I could not use it... I mentioned when I asked someone to pick up dishes. I am not sure if it was old. 3) We wanted to pay for my sister in-law's room and taxes and asked FD agent to set it up but she did not know how to because (I guess) she is new.... All bell staff were great and very helpful everytime we walked by. We also loved our room and very spacious and great view! We look forward to staying with you again! August 30, 2013
Rated 5 out of 5 by Great Experience The Staff at the hotel is super friendly and made our stay very enjoyable!! The view from our room was spectacular! The location was perfect for what we had planned. I highly recommend staying here to anyone who is visiting Seattle!! April 21, 2014
Rated 3 out of 5 by Nice View This was my last nights stay on an 9 day trip that started in Seattle and included several night s in the Vancouver, BC area. I was taken back by the extra charges for everything. The luxury hotels in Canada included wifi, the honor bar prices were at least 20 percent lower, and they all had wide screen TV's with HD. I could not believe at the price we paid hatt the TV was analog. The bellman, VEE, was the best I have ever encountered. He took excellent care of all our luggage, as we had three boxes of frozen fish. Overall a real nice place, just a few things that could have been better. July 15, 2013
Rated 4 out of 5 by Not quite what I expected for the price Initially I was checked into a room with a view of a huge concrete wall. I asked for a different room, and was moved to a room on the 33rd floor for $20.00 more. The view was fantastic so I gladly accepted, and was fine with the room until trying to sleep. The fan in my room was extremely loud. It sounded like something was loose and needed repair. Also, I had ordered breakfast the morning of my event to be delivered between 0600 and 0615 (earliest available option). It was delivered late, so I did not get the chance to eat it before I had to leave, and for the price I paid for the room and the breakfast, I was very disappointed. This stay was not consistent with previous visits to the same hotel. June 24, 2013
Rated 3 out of 5 by Convention Guest We had a very fast check-in to begin with. We were convention guests that don't have a lot of money to spend. The Full refrigerator with a $25 fee for using for store bought items was disappointing. The bed was VERY comfortbale but the chairs and couch were terrible. Our in-room safe failed to open after items were put in but the staff repaired very quickly while they maintained proper security procedures. One morning at the large breakfast they did not have Earl Gray Tea because they "ran out." That is hard to believe. Fortunately we did not have a car so we did not have to pay the high parking fee. There is a drugstore across the small plaza where you can buy any snacks or drinks you would like. June 3, 2012
Rated 4 out of 5 by Convenient and practical Functional business hotel well located near the Seattle shopping area April 25, 2014
Rated 4 out of 5 by no free wi-fi Our overall stay was wonderful. We upgraded to a higher floor for $20 and got a great view of the city. We were disappointed however that free wifi was not included in the cost of the room. They were charging $9. You would expect after paying for such a nice hotel, that would be included. You get free wifi everywhere these days. April 14, 2014
Rated 5 out of 5 by We absolutely recommend this hotel to anyone visiting Seattle The Westin is very central near to the Monorail that takes you to the Space Needle and the Light Rail station that goes directly Seattle Tacoma International airport. In our room on the 33th floor we had a nice view on the surrounding skyscrapers and the Space Needle. The room had all the comfort : good beds, LCD TV, coffee maker, nice bathroom and shower etc. We ate at the Relish restaurant in the hotel : reasonable prices and good food ! The staff in the hotel was friendly and warm during our entire stay. And : the concierge service was outstanding ! The concierges are especially helpfull and friendly, we were blown away by this service. We absolutely recommend this hotel to anyone visiting Seattle. September 8, 2013
Rated 2 out of 5 by Sleepless in Seattle While the hotel has a great location and accommodations are nice, they should reconsider placing guests on same floor as hospitality suites and Presidential Suite. Screaming and running children, who along with adults tried vigorously 3 times to open connecting door one night, and late night, noisy party (who also tried opening connecting door) another night marred what would have been a pleasant experience. The night person on front desk was pleasant and offered some compensation, which was appreciated, but other measures could be implemented to prevent recurrences of situation. August 27, 2013
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