空室状況&料金

閉じる

お子様/1室

この情報をご提供いただくことで、お客様のご宿泊に最適な客室を探して、ご到着に備えて客室を準備することができます。

折り畳み式ベッドと追加人数料金については、客室規約と詳細情報をご覧ください。

年齢条件ポリシー

お部屋のご予約は、写真入りの身分証明書をお持ちの18歳以上のお客様に限定させていただきます。

Rated 4 out of 5 by 1024 reviewers.
Rated 5 out of 5 by Great Location Our checkin was handled immediately upon our arrival. The staff was very accommodating to our needs and very friendly and helpful. I would highly recommend this hotel. August 18, 2014
Rated 5 out of 5 by Would Stay Here Again Our first encounter at the check-in wasn't the best. When we approached this gal at the desk, she informed us she wasn't ready for us yet. So we went back to wait in line. Another lady had come up in the meantime and she took that lady in front of us. Fortunately, Jennifer came and got us and checked us in. She was able to get us into a room even though it wasn't time to check in. She was wonderful. Keoki was our waiter the following morning. What a gem. We really enjoyed him. With the exception of that one person, our stay was excellent and we'll stay here again. September 4, 2012
Rated 3 out of 5 by Mediocre stay, great location I've had much better experiences at other SPG properties. The room lacked some basic items like a hotel guide, properly map, list of local restaurants. To get this information required constantly asking the concierge. The on-screen room service menu from the tv was not legible due to poor resolution, so that was of no help either. Dining options at the hotel were limited, and not of good value for the price. There are plenty of great restaurants near by, and the location is convenient for getting to the market, the Seattle Center, lightrail, and the waterfront. October 5, 2013
Rated 1 out of 5 by Don't Stay Here poorly trained front desk and management with a bad attitude and disregard for platinums members. Avoid this place. Way too many choice in town to make this one of them. May 4, 2013
Rated 2 out of 5 by Bad from beginning to end This hotel is dated, tired and cramped. The pool is small, the rooms are small, and most staff members have a bad attitude. We found a shoe polisher in our ice bucket, the green choice program was confusing, they never checked to see if we ever wanted service, and when we asked for it, still got nothing. We were nickel and dimed the entire time, including $1.50 for a local call, all because we couldn't get cell service in our room. Avoid this location. Lastly, after a week long stay, we got no points for our stay as SPG MEMBERS. June 15, 2014
Rated 2 out of 5 by This hotel is a fair value comparitively In comparison to the other price points for nearby Hotels, this one was fine. The food was terrible, we couldn't seem to get a blanket for the extra bed, the pool/hot tub area needs structural work, and we had no water pressure. On the plus side, the bed was great, the consierge was friendly and helpful. If I were to stay again, I would be a bit more demanding of staff and would also dine out. It was a good hike to local attractions, but we were up to it. Seattle has a real problem with their very aggressive street population. June 16, 2014
Rated 4 out of 5 by Great location This hotel was extremely quiet despite being right in the city. It was very close to all the major shopping spots and attractions. The vallet was very friendly upon welcome at the hotel and left a lasting impression. The rooms were very comfortable and spacious and there was a lot of fitness equipment in the gym. I really liked the fridget of cold towels. August 6, 2014
Rated 5 out of 5 by My hotel stay I found the Westin in Seattle to be perfectly located, extremely clean, with the staff very friendly. ther food was very good the meeting facility comfortable and my room was comfortable and well planned. August 15, 2014
Rated 4 out of 5 by Staff Responsiveness I had a bad experience during my stay - no water in the morning! I was not able to take a shower for an important meeting. I understand that maintenance issues happen and although I was VERY frustrated at the situation and not being told about it ahead of time, the Service Express Manager "Theodore" handled the situation well. He was empathetic, understanding and he offered complimentary points to help make up for the bad experience. I was pleased with his response, and left the hotel feeling much better than I had a few hours earlier. Thank you! May 7, 2014
Rated 3 out of 5 by A family's review The Downtown Seattle Westin was a convenient place to stay with lots of shopping and sites in walking distance, plus close to the Monorail. The pool and hot tub were fun for the kids. I was surprised at how shallow the pool was. It was adequate depth for swimming and wading, but not for diving or jumping. The beds were comfy double beds, but the staff forgot to clean our room one day so we had to call them in. They were gracious and helpful when they came but it was an inconvenience to leave the room while they cleaned it. We also asked for extra towels to be left in the room for 4 instead of 3 and that never happened until the last day. The buffet breakfast was excellent. Service attitude could have been better at breakfast. April 6, 2013
Rated 4 out of 5 by This hotel is very pretty This hotel was very nice and we upgraded to a room with a view. The staff was very nice, but the cleaning crew wouldn't replace necessary items and I would have to call down to ask for restock. It would have been nice to have a fridge and microwave for the expense. I have stayed in nicer hotels for the same price. Very easy for the conference. August 6, 2014
Rated 3 out of 5 by Usually great, but this stay was below average The front desk staff is usually genuine and friendly, the man who checked me in was not unfriendly but more robotic, I would have been better off at a self service kiosk. The bigger issue is that I was put in room 1031. The room was clean and met expectations but there is a great deal of bird waste visible on the ledge near the window. This would not have been a big issue if it weren't for the 6am bird wake up call I got. The bird squawked every 15 minutes or so for the next hour. Something needs to be done about this, I'm sure others have experienced this. August 5, 2013
Rated 5 out of 5 by great hotel we thoroughly enjoyed our stay. What a nice place to stay...thank you August 18, 2014
Rated 5 out of 5 by Fantastic Experience! Our stay at the Westin Seattle was very memorable due to the location, room views and room comfort. The attendant at the SPG member desk was also outstanding!! We would definitely come back and recommend this hotel to friends and business colleagues. August 12, 2014
Rated 1 out of 5 by Not worth it What a waste of money. While the location was nice and the front desk was nice, the food was very bad, bar tending staff rude and over all I did not enjoy my stay. August 15, 2014
Rated 5 out of 5 by The beds are to die for Our room had a wonderful view both day and night. The beds were so comfortable. August 26, 2013
Rated 3 out of 5 by Good hotel, with a couple of issues This is a nice hotel in downtown Seattle. Rooms are comfortable (but view can be of a wall), and so are beds. Personnel is attentive. It is somewhat expensive, but not excessively so. I have two issues, which are not big, but they disturb me quite a bit. One is the fact that you have to pay to have wireless in the room. The cheap hotels give it to you for free, but the fancy ones make you pay for it. This really exasperates me.... The other issue is the mini fridge. There is a little note on the door (which you may not see in time) that tells you that you will be charged if you remove anything -a bit steep, if you just want to study the label. Even more maddening, you are not allowed to put even a bottle of water in it, otherwise you will be charged a $25 cleaning fee? Really? This is not very hospitable.... July 9, 2014
Rated 3 out of 5 by Parking confusion It was a very confusing location if you are approaching a hotel by car. Considering a heavy traffic in the area, I spent almost an hour driving around the hotel in order to get our rental car to a valet. I was also told at the reception that I supposed to receive an e-mail with the parking instructions but I have not received such information. August 3, 2014
Rated 5 out of 5 by Great service and location An unexpected detour to Seattle led to a 3 night stay at this property. Due to a busy weekend at the hotel they could not get adjoining rooms the first night but they did get us transferred to adjoining rooms the very next day. This hotel is very close to all the major downtown attractions. It was a great stay! August 6, 2014
Rated 3 out of 5 by Disappointed this Year We stay at the Seattle Westin every year for the local marathon and are always pleased with the hotel, location and service. This year we received a handicapped room. We requested to move and were promised a new room, but it never happened. We would have understood if there wasn't anything available, but all we got was the run around. So we put up with a showerhead that reached just past our waists, a TV across the room we could barely see, and a door that opened into our neighbor's room. It wasn't the end of the world, but it was NOT what we paid for! November 27, 2012
Rated 5 out of 5 by Fabulous Customer Service Everyone, from the front desk manager (Jessica), to the bellman (Brooks) to the valets....were wonderful and accommodating. We were traveling with an elderly uncle and they made sure he was well assisted. The views from the room were outstanding and the location allowed for easy access to everything we wanted to do. The hotel is very large, but we felt like we received very personal service. July 28, 2014
Rated 3 out of 5 by A LITTLE DISAPPOINTED I WAS EXPECTING A MUCH BETTER VIEW, AS ACCORDING TO YOUR DESCRIPTION ALL OF THE ROOMS HAVE WONDERFUL VIEWS ONLY TO FIND WHEN I CHECKED IN THAT I WOULD HAVE TO PAY MORE FOR A ROOM HIGHER THAN THE 20TH FLOOR. THE ELEVATORS ARE EXTREMELY SLOW. I ALSO THINK A SHUTTLE SHOULD HAVE BEEN PROVIDED TO AND FROM THE AIRPORT. THIS ALSO ADDED AN ADDITIONAL COST AND I DID NOT FEEL ABLE TO TAKE THE LIGHT RAIL SO HAD THE COST OF A TAXI CAB. WE HAD TO ASK FOR ENOUGH TOWELS, 3 TOWELS FOR 2 GUESTS IS NOT ENOUGH AS WE BOTH USE A SEPERATE BATH TOWEL WHEN WE WASH OUR HAIR. December 18, 2013
Rated 5 out of 5 by Always Great We've stayed at the Westin Seattle a number of times over the years and always love it. The location can't be beat. It's right across the street from the monorail to the Space needle and museums, so that's very convenient. And one can walk down to Pike Place & the Waterfront easily. The view from the upper floors is fantastic. Rooms are nicely redone and well furnished- great HDTVs, safe, charging stations, mini-bar, comfy beds, nice bathrooms. The new Relish Restaurant was excellent and the service from the staff was even better. Our waiter Abdul was one of the best waiters we've ever had anywhere in the world. Cons: parking is $46 a day including tax. (Valet staff was very quick and friendly) No SPG recognition was given for us as gold members, hotel was totally sold out, so no room upgrade. No free internet or SPG gold gift was mentioned. There was a little construction noise from a site next door, and some standard city noise during the night, but only noticeable since we were on a lower floor this time. But everything else was great and we will definitely stay there again. August 12, 2014
Rated 1 out of 5 by Dusty tired room with a great view but noisy This is a very very dated Westin, I was assigned a room in the North tower, the room is extremely small with a low ceiling, and the building must be very old and reminds one of an eastern European communist building. The picture in the bathroom had water stain marks on it. My room had a connector (with a very dirty dusty door)and unfortunately the soundproofing was non-existent I could hear TV and conversation from both rooms around me. I was awoken very early by the family next door, it was clear one of them had a lung infection and a very bad and noisy cough. At early checkout I mentioned the poor sound proofing the guy simply said I should have called security and reported the noise. Check-in was functional and friendly, check out was poor, when asked how I enjoyed the stay I mentioned that the room was dated, disappointing and the poor sound proofing. The response was that they look forward to seeing me again. Then will not see me again I will be staying elsewhere. Internet connectivity was ok with Ethernet connection; WIFI was poor and could not support voip calls, even when I paid for the premium 1.5Mbps connectivity. There was no SPG check-in and my gold status did not get me anything, the bes was comfortable with good view of the city, but I will not come again. November 20, 2011
Rated 2 out of 5 by Room was not cleaned! I checked into a room with open bottle of water and messy conditions. Also did not receive papers in the morning. Unacceptable! August 14, 2014
Rated 5 out of 5 by baseball trip Took my husband for his birthday to Seattle for a Mariners game. Had not stayed at this Westin before and was very pleased with my choice. He had a great time but was a little unhappy with service at the Burger bar, bartender was a little snotty. August 9, 2014
Rated 2 out of 5 by No apologies My first visit to Westin Seattle was not to the level of other Starwood hotels that I've stayed at. I flew in from a late flight and checked in at 1am (4am my time) and was very tired. The room that was given to me was not cleaned. I noticed this when I saw the bed unmade, the toilet lid was up and there was soap already used in the bathroom. I called the reception desk and they sent up a new room key with my bags (which had not arrived yet with the bellboy). Mistakes happen, but I did not get one apology from any of the staff for my inconvenience. December 2, 2013
Rated 4 out of 5 by 4 for 5 View, bed, cleanliness, lighting - great. Both phones in room didn't work. Message light on phone would not go off even though there were no messages. Engineering was called. They couldn't repair telephone issue so they recommended I be moved to another floor. They were not sure if it was related to an upcoming prominent visitor's security detail. In the new room, above 4 features still great. Telephone messaging system still did not work during my stay. To be fair, not sure that I would ever have been called in the room making use of this feature. November 22, 2013
Rated 3 out of 5 by Overall Disappointment I just completed a 10 night stay and have spent at least 100 nights at this hotel over the last 10 years. It has continually gone downhill during this time. There are several issues: 1. The staff is cold, distant and makes no effort to make you feel at home. They would rather ignore you than interact it seems and when they do interact, it's usually to get a tip. There is a very real "culture" problem with this hotel and it does not exist at other Starwood properties at anywhere near this level. 2. The food options are terrible. They have reduced the offering to one restaurant that specializes in hamburgers. The staff there are unprofessional and the food is not what you would expect in a 4 star hotel (but it's probably appropriate for a 2 star...) 3. I had a my laptop shipped to me (I left it at the office) overnight. In addition to paying the shipping fees, they charged me a $20 "handling" fee via the FedEx office located in the lobby. This has never occurred at any other Starwood property and I have shipped MUCH larger items before. Unacceptable. 4. The storage space in the rooms is woefully inadequate. Admittedly most do not stay for 10 days, but there is no chest of drawers or any other similar storage option other than three very small drawers in the closet. 5. They have clearly arranged a deal with the cruise lines to house people prior to their departure on the Alaska tours. This results in chaos in the lobby, extremely long waits for the elevators, and overcrowding in the one restaurant. The patterns of arrivals and departures are very predictable and yet they do nothing to make this work more smoothly. Another example of a staff that views customers as an inconvenience. 6. It seems as if one of the three elevators is always out of service which exacerbates the waits. 7. The general appearance of the hotel is not good. It looks worn and tired. This hotel requires a major renovation and re-dedication to service. The staff needs to be retrained and management replaced. It is perhaps the worst Westin in the entire chain all things considered (and I speak from experience as I have stayed at Westins around the world from Atlanta to Nagoya, Japan). I do not plan to stay here again and would recommend others seek out alternative accommodations when in Seattle. August 25, 2014
Rated 4 out of 5 by Great location Great downtown location for shopping, or touring around Seattle. August 15, 2014
<<prev 9 10 11 12 13 ... 35 next>>