Rated 5 out of 5 by SFguest May 2013 visit
The hotel fully met our expectations. The room was clean and comfortable. Staff was friendly and helpful.
May 28, 2013
Rated 5 out of 5 by Jack1948 Great location
Enjoyed the stay; very convient , clean,accomodating.
My wife and I found it perfect to visit Seattle.
August 2, 2013
Rated 5 out of 5 by lawn6977 Amazing view!!!
First trip to Seattle. We had a great time. The room service and concierges, bartender were great.
August 14, 2013
Rated 5 out of 5 by metaverse Great place to stay in Seattle
The views were amazing, staff was great, and the hotel is very well maintained.
February 13, 2012
Rated 5 out of 5 by Katerunner Awesome experience!
Great location. Excellent staff. Clean room. Added an absolute highlight to my Seattle stay!
August 20, 2013
Rated 5 out of 5 by Mino60 Fabulous hotel
Great location, incredible staff, and a lovely hotel. Everything you could want in a hotel.
September 26, 2012
Rated 5 out of 5 by Mladen Excellent place to stay in Seattle
Excellent place to stay. Clean, very well equipped, friendly staff.
May 27, 2013
Rated 4 out of 5 by Denise26 overall, this hotel was very pleasant
Workout room was ok, the treadmill I was on did not have a working tv on it.
October 30, 2013
Rated 5 out of 5 by Sylvia Excellent
Everything was good. The service was good; the facility was good; location excellent.
March 10, 2013
Rated 5 out of 5 by Cyn426 Awesome, relaxing.
This hotel has awesome views.. Nice places to eat and enjoy the city.. Ill be back!!
July 14, 2013
Rated 5 out of 5 by dontwantto Facilities
My only complaint is the cost for parking.
$41 per day for self park is ridiculous.
July 24, 2013
Rated 5 out of 5 by Jonnylin Love the staff!
Thank you to everyone we encountered during our stay. Helpful, pleasant, attentive!
July 16, 2013
Rated 2 out of 5 by SUPERVILLE MY SEATTLE STAY 2014
ROOM COMFORT: Our Bed Had Used Sheets with blond and back hair on it.
QUALITY OF SLEEP:
THE ICE MAKER WAS OUTSIDE OUR ROOM EACH TIME SOMEINE USED IT! WELL YOU KNOW...
THE GYM WAS IN 3PARTS AND NOT SETUP FOR A GOOD WORKOUT.
ALSO THE POOL AND HOT TUB TILES HAD BLACK GREASY MUCK BUILDUP AS IT HAS NOT BEED CLEAN FOR SOME TIME.
July 8, 2014
Rated 5 out of 5 by Cali5 Excellent Hotel
Excellent hotel in a great location!
December 24, 2013
Rated 5 out of 5 by Mattdycr Just about perfect.
I stayed here from Nov 12-30 and my stay was absolutely everything I hoped it would be. The front desk workers were always so friendly, helpful, and professional...the cleaners were pleasant and welcoming, the bellmen were always happy to help both in the hotel, and with my transport services. I received a platinum upgrade to a grand view room, thanks to the lovely Camila in reservations (The view was incredible). The new rainfall-shower heads are great, the signature Westin bed did wonders for my lower back issues, and the food was delicious and reasonably priced. The only two negatives I bring from it is the elevator quality/wait time, the hotel did however follow through on their promise that if you need to be somewhere, they'll expedite service to get you to your destination. The other negative was the room quality when a storm would come through..being on the 42nd floor, the wind would keep me up all night (even with ear plugs) the hotel should consider investing in some better quality windows for higher rooms...other than that, the stay was absolutely top-notch and I will be back again. Thanks to Leigh, Lisa, Amanda, Camila, and every other Westin Seattle employee that made this the most enjoyable stay. :)
December 1, 2012
Rated 5 out of 5 by landlockedseahorse Staff is great
All the staff at the hotel were very helpful and extremely friendly.
March 25, 2013
Rated 5 out of 5 by sparky sparky
Great view, clean, well decorated, and superb location.
May 27, 2013
Rated 5 out of 5 by Hawaiian1296 Good location excellent staff
There for business but enjoyed the hotel
October 27, 2013
Rated 5 out of 5 by Chatte Great stay
Very nice hotel.. The exercise room needs mirrors
March 29, 2013
Rated 4 out of 5 by bcookie Clean and Comfy
great location, friendly staff, clean and comfy.
April 3, 2013
Rated 5 out of 5 by Guy11 Great Staff
Everyone of the staff I met was outstanding....
July 16, 2013
Rated 5 out of 5 by KingDaddio Excellent concierge
The Seattle Westin concierge was fantastic.
April 13, 2013
Rated 5 out of 5 by Tagne Hotel waws excellent and comfortable
kind, prompt to request.
August 20, 2013
Rated 3 out of 5 by Teast Great stay but a few glitches
Hosted a holiday event on 12/17/11 and was upgraded to the Crown Suite. Very nice! When we arrived at 3:30PM, the room wasn't quite ready so we went to the bar. The bar menu was really dirty and bent - like it hadn't been replaced in weeks or months. The cocktail waitress had zero personality and the service was really slow.
By 4:00 I still hadn't heard from the front desk, who promised to call as soon as the room was ready. The room was now ready so we headed up. Unfortunately, our keys didn't work so I left my wife by the door and ran down and got a new set. I came back up and the key still didn't work. Also, they gave us keys to the attached room, not the main entrance.
Finally, the bellman let us in after checking our ID's. The service from there out was great. Bellman went and got keys to the front door of the suite so we could come and go in style.
Some of the glitches:
-The room was missing an iPod docking station so they sent someone up with that.
-I asked for cocktail glasses and they said they didn't have martini glasses but then some showed up. Pleasant surprise.
-The horrible fluorescent curly light bulbs would get too hot and turn off randomly. Made the party lighting interesting for sure.
Everyone was super helpful, it just took too many phone calls and elevator trips to make it happen.
December 22, 2011
Rated 5 out of 5 by mmchoco Highly appreciate Sales & Catering Team
I was staying at Westin Seattle for our event held for 3 days. I really appreciate my Catering Sales Manager, and all member of Sales and Catering / kitchen team for their professionalism, hospitality, flexibility and cooperation. Without their effort and team work, our events couldn't be so successful. I got many compliments from my client hosted the events, including food & beverage. The food is so wonderful. My gourmet and picky client highly appreciated the food. The servers & the bartender are excellent to help me to make my client happy :) Thank you so so much! I definitely recommend this hotel to stay and also for special events.
May 9, 2013
Rated 5 out of 5 by baemay Wonderful for Kids
The staff greeted my family upon checkin and made us feel so at home. My little guy got a welcome kit fit with a rubber duckie and night light, which I thought was so thoughtful! They did a great job accomodating our needs. Location downtown and friendly service make this a stand-out hotel.
July 7, 2014
Rated 4 out of 5 by Udon Short of registration staff
As the hotel was very busy the registration
desk was not properly staffed.
July 11, 2014
Rated 5 out of 5 by Kingpin1946 Excellent!
40 years ago my mother stayed at the Westin, and I was envious ever since. The hotel and staff made this decades old expectation real. The location is superb, the staff responsive, and the facilities fine. The hotel lacks a true restaurant, and on one occasion the lounge staff disappointed, but considering the other assets these were not issues. I recommend this hotel.
July 4, 2014
Rated 1 out of 5 by MarathonMan really poor service!!!
I just came from a meeting at this hotel and stayed at the Westin for 2 days. There is one good thing about the hotel and that was its location, but other than that I would not stay at that hotel ever! The service was poor, the aesthetics were dated, and the hotel was unkempt! The worse part in my opinion was actually their elevator service. Mid day as I was trying to go to my room to pick up my stuff to check out, I had to stand and wait for the elevator for 30 minutes to make it to the 12th floor, and actually did not take the elevator down, and walked the stairway with my luggage! This is actually a hazard!
Words cannot describe my disappointment!
July 23, 2012
Rated 5 out of 5 by JPG6 Awesome room and great service
We knew that we would get a good room and good service just based on the Westin rep, we had been to some others, This Westin kept the standard. The staff was great and the room was spectacular. Great view of the sound and could even see the space needle. We are military and on a budget, this happened to be my final weekend prior to heading out to Korea unaccompanied for a period of time, The Westin not only gave us a great rate, but also gave us a room, I am sure was empty that night, but I am also sure they didnt have to give us. It was a treat for my wife and I, we loved it and will recommend the Westin to anybody headed to Seattle.
February 10, 2013