Rated 4 out of 5 by Janet7 Excellent location
Hotel was great !
Location was ecellent close to everything !
Whenever I am in Ottawa I stay at the Westin its the best hotel in Ottawa. Staff are very friendly and helpful in every way.
June 1, 2012
Rated 4 out of 5 by Mark2013 Westin Ottawa
My choice while in Ottawa (and I am there a lot)! A great hotel (which will be even better when they finish their elevator renewal project). Staff is concientious and customer focused.
February 1, 2013
Rated 5 out of 5 by Office Great Service
Thank you for the great food and service all around. Everyone is so friendly and go our of their way to ensure we are well taken care of , 5 star expereince for my wife and i ... .
December 19, 2012
Rated 4 out of 5 by Kamalibra Awesome Staff
Very pleasant and friendly Staff. Food was excelent
August 5, 2013
Rated 5 out of 5 by Stig21 Excellent Hotel & Service
First time I stayed at the hotel. I have to say, it was one of the best hotels I have stayed at do date. I travel quite extensively, and have to say the service was outstanding.
January 28, 2013
Rated 5 out of 5 by ag23 location, location, locatioon
Wonderful hotel and staff. Fresh flavored water in lobby was a nice touch during heat wave. Walking distance to everything. Nice ambiance and fresh smell through out building.
August 9, 2012
Rated 4 out of 5 Ease and Comort at the same time
As an event planner, who was hosting a holiday lunch for 650 people, it was nice to stay and be cared for the night before, so I could wake up relaxed/fresh and ready to go!
December 10, 2012
Rated 5 out of 5 by preacherray Staff and room were great
Staff was very attentive. The complimentary beer and crackers was very appreciated. Room was very clean and bed was comfortable. We are looking forward to our next stay.
December 28, 2012
Rated 5 out of 5 by Ellen616 Helpful staff
Concierge staff was very helpful to us. One elevator was under construction during our stay, but the staff did a nice job staffing the working ones during "peak" times.
August 15, 2012
Rated 4 out of 5 by Libraran1 Great staff nice hotel
We enjoyed our stay and found staff very helpful...they provided a great kids programme on the Saturday ..making cookies with a chef ..,wow. Thanks we will return.
February 18, 2013
Rated 5 out of 5 by Mirella21 Easy access to the Rideau Shopping Center
Excellent location with easy access to Rideau shopping center. Amazing shopping experience. Great view. Excellent staff. A lovely experience all around., Thank You.
September 7, 2012
Rated 5 out of 5 by Wendy1 Great hotel, in a perfect location
If you are looking for an excellent hotel in the heart of Ottawa close to shopping, restaurants and attractions this is the best.
June 13, 2013
Rated 5 out of 5 by RR33 Great Location
Great location within walking distance to everything you want to see and do. For severe allergy sufferers the Westin with their Green program is the place to stay.
August 21, 2012
Rated 4 out of 5 by tacara100 Very good hotel
clean, great location
No bath, coffee maker but no coffee, Very small inconvenient, but I guess I was expected them from past excellent experiences at this hotel
February 5, 2013
Rated 5 out of 5 by Reason7 Worth the trip
Westin Ottawa was beautiful and clean. Employees are friendly and helpful. We had a wonderful time. Having the mall attached to the hotel was convenient too.
January 1, 2013
Rated 4 out of 5 by CF14 Housekeeping
My room was not cleaned for the first two days. It was okay, however it would have been nice if someone had mentioned it to me.
June 6, 2013
Rated 5 out of 5 by RedAlbertan A highlight of my last trip
My stay was a wonderful hotel experience with attentive staff, exceptional facilities and a superior room. The view of Ottawa from my room was truly lovely.
November 21, 2012
Rated 4 out of 5 by roc1 good hotel / can be great
the elevators continue to be an issue here;I realise they are being modernised but the delays etc can be v.irritating when one is on a tight schedule.
March 11, 2013
Rated 1 out of 5 by Chris80 Never again
Room not clean even after complaints. Staff not bilingual and rude if adressed in French. Room had no view. Best thing about my stay: quick check out.
November 5, 2012
Rated 5 out of 5 by Kevin21 Westin Ottawa
As a Platinum SPG member you provided me with a corner room that was outstanding. Lots of space a separate shower and soaker tub, Terrific
April 1, 2013
Rated 4 out of 5 by Judy56 Upgrade to elevators
The wait for the elevator took longer than I liked but I understand the reason why and do like that that there was a staff member assisting.
February 10, 2013
Rated 4 out of 5 by Elica1812 Breakfast
Continental Breakfast should be include for SPG members. Did not see that being a member was a perk from non membership
May 22, 2013
Rated 5 out of 5 by Vlad Excellent Hotel
We liked everything in this hotel. Excellent location, very nice service, clean and nice!
Best location for skating on the Rideau Canal!
February 20, 2013
Rated 5 out of 5 by ScotinNJ Very friendly staff & comfortable hotel
Really delicious breakfast selection but pricey. Great to have direct access to shopping mall & cinema, especially in winter weather.
March 20, 2013
Rated 5 out of 5 by Mags26 Great concierge staff
Concierge staff were very helpful. Best service I had so far. I will definitely return here and recommend this hotel to my friends.
April 3, 2013
Rated 5 out of 5 by Ralph Great Restaurant
Great location, wonderful staff, very accommodating.
Restaurant food was excellent. A very enjoyable stay...would recommend it highly.
February 15, 2013
Rated 4 out of 5 by DDDd Take the stairs!t
The elevator reno project seems to have gone on forever. When the hotel is busy it can mean 15-20m waits for the elevator. Ridiculous!
February 7, 2013
Rated 5 out of 5 by ManagingDir Where else would you stay?
Clean, fresh and modern, friendly staff and perfect location. The only place to stay for me in Ottawa.
June 8, 2013
Rated 5 out of 5 by pierre clean modern quiet confortable
exxcellent view of the rideau canal a nd parliament buildings. very quiet and clean. very comfortrable bed
friendly helpful staff
February 26, 2013
Rated 4 out of 5 by Waymac45 Weekend in March 2013
I was pleased with all aspects (except the long waits for elevators) of my stay and I would recommend the hotel to anyone.
March 26, 2013