Rated 5 out of 5 by Bwell This resort is amazing!
The cuisine is amazing; the event space is fabulous; the Staff is professional and responsive; the accommodations are impeccable!
September 29, 2013
Rated 5 out of 5 by Jackie28288 Very Nice!
I enjoyed every aspect of this stay. The room was clean, bed was comfortable and the facilities around the hotel were great.
September 30, 2013
Rated 2 out of 5 by Medicmarc Focus on Guests
We were never given any information regarding the resort. We stayed on New Years Eve and fireworks went off at 8:46 p.m. Thinking that this was the only ones and disappointed, we stayed in our room. At midnight, they went off again. No information or plan. We had issues with our room and with some of the staff. They just didn't seem to care.
January 2, 2013
Rated 5 out of 5 by Mary Terrific Place To Stay!
Food was phenomenal. The location could not have been better and the hotel went to great lengths to make sure guests could get to the other side of the river when the boat service had to be discontinued because of bad weather. The spa was also very nice. All of the staff spoke each time they saw a guest and they were very helpful.
June 10, 2013
Rated 5 out of 5 by Ftz1 Lots of great services
Very nice stay- beds very comfortable as advertised- staff attentive and friendly- terrific eating facilities. One suggestion: provide coffee in the lobby/lounge area so guests do not have to wait in he Starbucks Cafe line just to get a cup of coffee.
September 2, 2013
Rated 5 out of 5 by Mike Great Hotel
Unfortunately due to by late arrival, I was put up in another hotel the first night of my visit. The other hotel has a good reputation as chain but the one I stayed at was not of the quality of the Westin Savannah Harbor. The staff more than went out of their way to make up for the inconvienence and the service I received was excellent.
February 26, 2013
Rated 5 out of 5 by Val2245 Great stay
From the staff , front desk to the housekeeping staff. Everyone was very nice and helpful.
October 2, 2013
Rated 5 out of 5 by Ceedubb Very nice stay
My wife and I had such a great time here. Everything was perfect.
All the amenities were awesome..
Special thanks to the bartenders who were so friendly. The water taxi made it so convenient we didn't need to drive. We are looking forward to our next stay here.
August 26, 2013
Rated 5 out of 5 by MG123 Beautiful and nicely kept
I really enjoyed my stay at this hotel. The people were nice. The rooms were well kept. The hallways were a tad cold, but that's not a big deal. The view of the harbor is gorgeous!
September 19, 2013
Rated 4 out of 5 by BobbyT The Staff at this hotel is World Class!
From the minute I checked in to the hotel to the minute I checked out, the staff was always there to energetically assist me in every way. Each staff member was helpful, friendly, professional, and prompt. I have traveled the world and have not encountered a better staff. This speaks volumes for the Leadership and training programs.
April 22, 2013
Rated 5 out of 5 by WellTraveled2 Beautiful Weekend at the Westin!
This was my 2nd stay at a Westin Hotel and it won't be the last. My husband and I were celebrating our 30th Wedding Anniversary and found everything about the hotel to be excellent— its location, staff, accomodations, food and service! We thoroughly enjoyed our stay ....
Mr/Mrs J. Williams, Decatur, GA
July 22, 2013
Rated 5 out of 5 by EmilyCNP Great experience for a Conference!
The hotel provided comfortable rooms as well as meeting rooms with good climate control, sound and space.
Extra female bathrooms Were available during conference breaks...a big Plus!!
September 17, 2013
Rated 3 out of 5 by traveler9174 bring your own power strip
I was disappointed with the room when I tried to turn on the TV and it didn’t work. It took three calls to the front desk to get someone up to fix it. Also the only open outlet in the room was next to the bathroom. I had to get a power strip from the maintenance guy or choose between the lamp on the desk or charging my laptop.
May 2, 2013
Rated 5 out of 5 by Steven02 This hotel has great futures
Great location and luxurious ambiance from the lobby to the individual rooms.
Excellent bathrooms with versatile shower heads. The elegant elevators are fast and they are almost all the time available instantly. The view over the river is fascinant and you feel like flying over impresive golf course.
July 20, 2013
Rated 4 out of 5 by Michael37 The food did not meet expectations
The food at this hotel was not the caliber i would expect from a hotel that was this expensive. From the salads, to the bland undercooked wings, to the stale flimsy bun for the hotdog. I asked for another bun and 15 mins later, another bun showed up and was so hard and just fell apart. The food quality definately needs an upgrade.
October 4, 2012
Rated 5 out of 5 by SonoftheSouth Short and Sweet Weekend
My wife and I were some of the first guests at the property when it opened. Our room this visit was right next door to the one we had on our first visit on the 16 th floor with a balcony view over the island. The view was fantastic then and now.
We had intended to river-hop and go dine "in - town" but never made it off the resort. There was no need to as we enjoyed excellent food and service at the hotel. We camped out literally at the pool or on the balcony except when sleeping in our comfy bed and quiet room.
In our 2 nite stay I read an entire book, worked out at the great fitness center and we both had a fantastic massage at The Spa.
The sweet part came in when we joined the other big kids as well as real kids in the smores every nite.
Every staff member we came in contact with had a big smile, friendly words and always asking if they could be of any assistance.
This resort can go up against the best that we've visited in Europe, China, "Down Under, " the Caribbean or Mexico !
We will return !
August 7, 2013
Rated 5 out of 5 by Scottie25 Great experience
The hotel staff was extremely friendly and helpful, hotel was very clean and access to golf, tennis, gym was great. The location is wonderful looking across the river at old Savannah with free water taxis to the shops and restaurants. Food in the restaurant was extremely good ... cudo's to Chef Michel.
July 15, 2013
Rated 5 out of 5 by DCHVB Above and beyond!
The staff went above and beyond our expectations to make our stay better than we could have imagined! Colin and his team of professionals, including Stoney and Tithia, were amazing to our special needs daughter in making her an honorary team member. We will be back to Savannah and will definately be staying at the Westin.
April 9, 2013
Rated 5 out of 5 by chuckduda Spectacular River View
It was a great stay.... the staff provided anything we needed... when we arrived, i noticed there was no mini fridge, but a wine chiller instead... placed a call and we had a mini fridge in less than 30 minutes....the only complaint i have is the the adjoining room door.....hate how it looked... but that was a minor detail
December 20, 2012
Rated 2 out of 5 by MommaK House keeping issues
I am a frequent guest here, staying at least 3 times a year for a minimum of 4 nights. House keeping was horrible this stay. It's really too much to write. Of course there was the usual apologies from management, but honestly, I felt as if I was in a 2 star hotel. Not sure we won't move or mini-vacations accross the river.
July 24, 2012
Rated 5 out of 5 by Clay22 Excellent Service!
Wife and I celebrated our 12th anniversary at Westin in Savannah, GA last weekend. The staff went above and beyond to make our stay an unforgettable weekend! Location, room, staff and service was excellent! All our special requests prior to arrival were taken care of and we will be back with friends and family soon.
April 29, 2013
Rated 5 out of 5 by Terry63 REALTOR
From the time the reservation was made, the check in, room cleanliness, comfort of beds, front desk staff, pool area, bartenders, waitresses, bell boys/girls and right on through the checkout I will have to say this was one of the finest accomodations we have had the pleasure of staying. Five Star ***** all the way. !!
September 14, 2012
Rated 3 out of 5 by Teresz0739 Savannah
Staff was confused upon check in, had governors suite and wanted to add additional room prior to arrival, they misunderstood, telling me I had two rooms, because suite had separate parlor, what I needed was another room in close proximinity to suite. Disappointed no balcony. Restaurant food and service was not good
March 11, 2013
Rated 1 out of 5 by JKinJAX Nice hotel - good location - badly run!
- 4 pm - room is not available -> had to downgrade
- receptionist were less than qualified
- room were not well cleaned
- master-bed was way to soft and I guess old
- SPG gold was non existent - she barely manage to ask me for points or a drink.
- breakfast for one of us took 35 minutes with us being the only guests
May 2, 2012
Rated 1 out of 5 by lambchop1959 Would not recommend this hotel.
Food tray left in room. No cold water in bathroom sink. Check in was supposed to be at 4 o'clock and I was not able to get in my room until around 5 o'clock. I had to be at my daughter's wedding rehearsal at 5: 30. I was rushed to get there on time. No excuse for the price of the rooms.
July 15, 2013
Rated 4 out of 5 by LB3325 Midnight Sun Lounge
Staff is very inattentive and menu was pathetic. After ordering what we thought would be pizza like chicken flat bread, we received a rolled up pita looking item that was flavorless and the ceasar salad we order was not tossed and dressing on the side. Very plain and not up to standards especially for that price.
August 28, 2012
Rated 5 out of 5 by BarneyG Savannah Oasis
This hotel is our traditional pit stop on our drive back from Long Island, NY to Sarasota, Florida. It is an oasis of rest, comfort, friendly staff and of course that Heavenly bed after a long drive!
The spa is fantastic and Michael in the men's locker room is great! He has the best contagious laugh.
June 6, 2013
Rated 5 out of 5 by krakrjak11 Beautiful location
This beautiful hotel overlooks the Savannah skyline. It has great ammenities and the staff was beyond helpful and accomodating. We stayed there the weekend of the Festival of Lights and had complimentary access to all the festivities- including prime location for the boat parade. We truly enjoyed our stay there.
November 28, 2012
Rated 5 out of 5 by theognis They care
Native-Savannahian, SPG-Gold, redeemed on NYE, got one of the best rooms on the highest floor (the SPG floor) overlooking Savannah.
Got sick from a bad oyster, hotel staff brought me different things to comfort me throughout the night/early morning. Above and beyond the call. Wish all hotels were like this one.
January 4, 2012
Rated 5 out of 5 by FVAtl Very Accommodating
We stay at this hotel every 2 years. The service and upkeep of the hotel always meets our standards. The only inconvenience we have experienced is that the room at check-in is typically not ready, even after 4:00pm. However, the front desk was very accommodating this visit.
July 24, 2013