The Westin Poinsett, Greenville

  • 120 South Main Street
  • Greenville,
  • South Carolina
  • 29601
  • United States
  • Map

Rooms & Rates

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  • For stays longer than 90 nights, please call 866-539-3446.
  • You can only book up to 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.3 out of 5 by 337 reviewers.
Rated 5 out of 5 by Employees are fantastic Check in staff was absolutely fantastic. I was sick when I arrived from NJ. They provided me with a room as soon as one opened up. Their care and concern was beautiful. October 10, 2012
Rated 5 out of 5 by Beautiful hotel in prime location of town A hotel with great charm in the heart of downtown Greenville. You know it is a great place when there are multiple weddings over the course of the weekend. Piano player in historic lobby certainly sets a fun, relaxing tone. Very well appointed, comfortable rooms as expected at a Westin property. October 4, 2012
Rated 5 out of 5 by Welcoming & Warm Staying at the Westin in Greenville, SC made us feel very comfortable and welcome. We look forward to returning soon to their warm hospitality. October 3, 2012
Rated 5 out of 5 by This hotel is a true classic The Westin Poinsett Greenville is a great hotel! October 3, 2012
Rated 4 out of 5 by Need new beds The hotel has character and charm. The staff is always friendly. The double beds are uncomfortable for 2 in each and quite dated. It would be nice if they had new queens. October 3, 2012
Rated 3 out of 5 by Nice hotel but overpriced for the location Staff was very friendly and professional. Just an ordinary room and hotel at a very high price for Greenville SC. It's just an issue with value for the dollar, if the room cost had been $180 versus $240, it would have been reasonable and worth the money. September 30, 2012
Rated 5 out of 5 by Second Time Around Our recent visit to the Westin Poinsette was our second, and it was as pleasant as the first. The staff couldn't have been more polite and accommodating. They even had a pet sitter contact me as we had planned to take our 10-year old Yorkie on the trip, but decided she was best left home. We plan to return to Greenville and the Poinsette many times. September 27, 2012
Rated 5 out of 5 by Great Experience My husband and I had a wonderful experience at this hotel. It's in a great location, very quiet and clean. We never moved the car until we checked out. There were plenty of things to do and places to eat within walking distance. The staff is very friendly and helpful. This will be the hotel of choice every time I am in Greenville. September 27, 2012
Rated 5 out of 5 by Awesome hotel! We always enjoy our stay - location can't be beat and the rooms are very comfortable. Love the historic feel, the affordable and safe garage, it's quiet (no slamming doors or loud housekeeping) and you can buy bottled water in the soda machine. My only request -- please add pay per view movies to the tv. September 25, 2012
Rated 5 out of 5 by This hotel has character and class We thoroughly enjoyed our stay - great location and the room was very comfortable. Loved the historic feel of the place without sacrificing comfort. September 19, 2012
Rated 4 out of 5 by Great hotel but could use a litte updating Great hotel in a great location. Really enjoyed the surrounding area. While the linens and overall cleanliness of the room were good, the bathroom needed a little more attention to detail. There was mildew on the shower head and in the corners of the shower and the fixtures appeared outdated. September 18, 2012
Rated 4 out of 5 by Excellent staff The front desk, bell men and bar/ restaurant staff continued to go out of their way to make my stay comfortable. Always going the extra mile! September 16, 2012
Rated 3 out of 5 by Needs some work Hotel is a little confusing to navigate if you need to use the garage. Room was nothing more than average, but it was very damp: carpet, curtains, bed linens, and our clothes too. The hotel had a dehumidifier which they provided. The tank filled and shut off in just a few hours--that's alot of moisture. We had no turn-down service. And housekeeping failed to provide new towels after cleaning the room. The pillows were not comfortable. We had to ask for some others that were not much better. The hotel is nice overall, and very centrally located if you want to be downtown. The staff was helpful when asked, but not particularly proactive. The concierge was not working, and the staff was ill-prepared to provide even the basics of local points of interest or good places to eat. September 6, 2012
Rated 5 out of 5 by A wonderful surprise Both seeing Greenville and the Westin for the first time was a very pleasant surprise. The city is really a gem with its parks, tree lined streets, well appointed shops and such a variety of restaurants. The Westin was a great experience. The tastefully renovated lobby and very clean and comfortable room made our stay so enjoyable. The staff was very welcoming and most helpful. Our stay was a wonderful and delightful surprise. September 3, 2012
Rated 4 out of 5 by Great location Hotel had a great location in the heart of charming downtown Greenville. All were friendly and helpful. Room was warm and AC limited; cleaning service began knocking on the door at 8am. September 1, 2012
Rated 5 out of 5 by great hotel I had never been to Greenville - now I can not wait to go back and stay at this hotel while it is true that the hotel is not "modern" I feel that it makes up with wonderful period architecture. The staff was wonderfully friendly and informative, the hotel has a great location, in the middle of a great (international) variety of restaurants and bars. The free shuttle from GSB is a fantastic amenity!!! The restaurant was very good for breakfast. The restaurant staff was very friendly and welcoming I gave a lower grade in SPG recognition only because when I originally checked in the front desk did not know that I was Platinum. Once I gave my number the SPG recognition was fantastic August 28, 2012
Rated 3 out of 5 by Nice rooms The rooms feature elegant furnishings August 27, 2012
Rated 5 out of 5 by Great Westin stay. First I love Westin Hotels. I have never asked to change rooms I should have made and exception to the rule with Room # 814. The room is next to the Elevators and the Ice Machine. As you walk in the room the floor is not flat it has a slope to it. I dealt with it for 5 nights I should get and award for that. August 27, 2012
Rated 3 out of 5 by Not impressive at all!! The staff was not friendly. No greeting upon arrival, Also, check-in process took a lot longer than usual or expected! The room was very stuffy, seemed moldy and damp, not very clean for this type of hotel! Sheets were not changed until we took the old sheets off the bed and tossed them to the floor, as a hint! every morning we were awakened by a knock on the door at 8 or 8:30 am, very early! Yes we didn't have a do-not-disturb sign on the door, but the newspaper was still in front of the door and the cleaning person should have recognized that!!!! We were tipping the cleaning crew, but after being awakened every morning, we stopped the tips! We even heard the knocks on other rooms near by every morning! August 22, 2012
Rated 5 out of 5 by Great Experience We stay often and have enjoyed our many visits in the past. The staff is friendly and always accommodating. We ate at the hotel restaurant and Bethany ? (waitress) was very attentive. There was an issue with our in room safe and the maintenance guy quickly resolved the problem. I am sorry that I do not remember the gentlemen's name but I spoke with him long enough to know he was originally from Charleston SC. Harry?? We also used the fitness room and found it to be very beneficial. Staff provided us with appropriate ear phones for the workout machines. August 21, 2012
Rated 5 out of 5 by Lovely, comfy hotel If you love comfortable beds with lots and lots of pillows, nice amenities and close proximity to great eateries, this is the hotel for you. August 20, 2012
Rated 2 out of 5 by GGrass1 The room smelled like cigarette smoke. The street down below was very noisy. August 20, 2012
Rated 3 out of 5 by The hotel is beautiful and has a great location. This hotel has a great location. However I expected better service and more attention to detail at this hotel. I came here on my Anniversary and was disappointed to the lack of attention to my request and no follow up when brought to their attenion. August 14, 2012
Rated 5 out of 5 by Features and Benefits The rooms are very spacious and provide all the amenities needed for a very confortable stay. The location is exceptional and provides easy access to all of the Main St. shops and restaurants. August 13, 2012
Rated 5 out of 5 by Excellent Hotel This hotel has all the classic amenities and old world charm you would expect. Service was outstanding. The hotel was so well located that I was able to walk to almost every point of interest in Downtown Greenville. August 12, 2012
Rated 3 out of 5 by Repeat custmoer - rethinking longtime customer of this hotel, so when we experienced problems on our last stay, we dismissed it as an aberration. Our stay last weekend was similarly lackluster, however. As such, we are rethinking our patronage and will not recommend to our friends. We booked the Indulge package, which specifically includes sparkling wine and strawberries. These never materilialized. Then, we were startled awake at 10:30 pm by roomservice, who had apparently mixed us up with someone else. When we didn't answer the door immediately THEY LET THEMSELVES IN. Luckily we had the door catch in place, but it was still unsettling. 'Spoonbread' also has a rude and unattentive waffle cook. He actually argued with me about my order! Overall, attention to detail is now completely missing from this hotel. August 8, 2012
Rated 5 out of 5 by Old world meets new world Great hotel... beautiful early 1900's architecture... outstandng service from every functional area... great location in middle of Greenville historic district... Very Westin... wish there was a pool August 8, 2012
Rated 5 out of 5 by Awsome Great location,views, and service. In the middle of all the action in Downtown Greenville. Easy walking to EVERYthing August 1, 2012
Rated 3 out of 5 by This hotel seemed old and outdated bathrooms were small. Ventilation was poor. Beds were great. Noise level was excellent. Rooms were big but had a lot of wasted space. closets were small. Storage (drawers) did not exist. Room smelled musty. Lighting was poor. August 1, 2012
Rated 4 out of 5 by Always love staying here Excellent location for seeing Greenville. Only problem was the air conditioning; the room was too warm and we could not cool it. Had the same problem last year. July 31, 2012
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