Rated 5 out of 5 by Vinnymom Amazing Stay
We held a bereaved mom's retreat at the hotel in August. Customer service was impeccable and they accommodated all of the needs of our large group. The hotel is centrally located, near the airport, many fantastic restaurants and local attractions.
25 février 2014
Rated 5 out of 5 by tmc444 Good service for a conference hotel
For a busy conference weekend, all front desk staff were very helpful. They were very nice and accommodating. Any time I had a problem or issue, it was rectified and followed up with immediately. I expect this kind of service with a resort or smaller hotel but was pleasantly surprised. Irish pub was good too and had other food options within a 3 block radius.
24 février 2014
Rated 5 out of 5 by LTPW Wonderful hotel
The location, staff, and rooms were all excellent!
18 février 2014
Rated 5 out of 5 by Cheryl8148 This hotel has excellent customer service
I participated in the Green program and when I needed addtional toiletries and towels, the staff brought them up right away.
10 février 2014
Rated 5 out of 5 by William52 Great stay, but...
My wife and I stayed at this Westin while attending the 2014 Yankee Dental Congress. All was exceptional. Room was great, housekeeping great, overall service was great. All was perfect until we checked out. I gave the valet office my stub for my car and when I returned 15 minutes later, no car. Waited another 10 minutes, still no car. I inquired about the wait and the person I gave my stub to denied that I ever gave it to her. Another 10 minutes later and and a lot of scrambling, I was told that the keys were switched with another car and that they had actually brought the wrong car for me. Eventually got my car and was told that they would deduct a nights parking fee for the inconvenience. Unfortunately, still no credit made to my account.
6 février 2014
Rated 5 out of 5 by JETCPA The Westin Waterfront was better than expected
Excellent accommodations and the event we attended was top notch
3 février 2014
Rated 5 out of 5 by cindy24 A great get away to celebrate birthday
Highly recommend staying at Westin Seaport Waterfront. The Hotel is just lovely in every aspect. Rooms size, beds, linens, fancy waterfall showerhead, towels. Celebrated my birthday, just a night stay, they sent up some treats for me, very nice touch. The Boston Laugh is within the hotel very convenient, April Macie was hysterical. Breakfast next day in hotel was also super good. I highly recommend this hotel for a single night get away, or more if you can~ i also had the nice pool to myself!
26 janvier 2014
Rated 5 out of 5 by Coug60 I stay here often
Great hotel. As a platinum I'm upgraded all the time. Just a 10 min walk to Del Frisco's and other resturants. Easy Solverline ride from airport...
11 janvier 2014