The Westin Orlando Universal Boulevard

  • 9501 Universal Boulevard,
  • Orlando,
  • Florida
  • 32819
  • United States
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See room terms and details for information about rollaway and/or extra person charges.

Rated 4.3 out of 5 by 381 reviewers.
Rated 4 out of 5 by september 2012 stayed for a few days hotel was nice clean . Disappointed that you had to pay a fee for internet access and parking was $15.00 per day other than the extra fees to stay at the westen we had an enjoyable stay September 25, 2012
Rated 5 out of 5 by Exceeded my expectations! The Westin crew exceeded my expectations on this visit. Upon learning it was my girlfriend's birthday, they went out of the way and placed a delicious cake and a card signed by staff, in the room. Thanks! March 11, 2013
Rated 5 out of 5 by Great Accommodations & Service My stay in the king suite was wonderful. The size and features were the best with a kitchenette & separate bedroom. Lauren in guest services went out of her way to make sure everything was amazing. May 2, 2013
Rated 5 out of 5 by Adam! Adam at the bar is awesome! He helped me get a quick pizza for my 2 tired little girls who were hungry after a long Disney day! Adam understands taking care of guests and delivering on the promise! March 31, 2013
Rated 5 out of 5 by This hotel has a great atmosphere This hotel is my favorite Westin in Florida. Great service, clean, quiet, and very nice prefered guest rooms. The pool and work out room is superior. The grounds are beautiful and parking is easy. March 5, 2013
Rated 5 out of 5 by Excellent Service We had a company social gathering on the patio, and the service, and food was excellent! Front desk personnel & Wayne at the front door were always trying to accommodate my staff. Thank you! John October 11, 2013
Rated 5 out of 5 by These people really took good care of me. After a reservation screw up on the national reservation line that sent me to a different hotel. The Westin Imagine really made up for it the next day. The room was perfect. The staff was golden. February 1, 2013
Rated 5 out of 5 by Great stay Outstanding room, very clean , housekeeping A class, friendly staff. Just a mile away from all restaurants and stores, -- just the parking fee is a little too much. Will definitely come back. July 4, 2013
Rated 5 out of 5 by Great hotel in Orlando I did not receive SPG points for my visit for some reason and We were not told ahead of time that there was a fee for self-parking. WOuld be nice to know this upon check-in in the future. June 27, 2012
Rated 5 out of 5 by A delight! My husband and I were in Orlando for a trade show at The Peabody. We enjoyed our stay at the Westin! We ate at the restaurant and the wait staff was wonderful. We would stay there again! December 10, 2012
Rated 5 out of 5 by Getting Better Thanks for the upgrade. Still finding hair in the bathrrom and the towels are old and hard. It would be nice if a free night was free including parking. How about that internet charge? August 3, 2012
Rated 5 out of 5 by Excellent service staff There was a mixup in my reservations (i arrived at 12:30 AM, and my reservation was slated for following day. Front office staff handled my mix up in reservations very well. Thank you. January 18, 2013
Rated 4 out of 5 by Great location for convention center Excellent friendly staff good size rooms with great rates Got two rooms one no hair dryer other problems with TV Great pool and fitness area Food very good bit expensive side but good April 15, 2013
Rated 5 out of 5 by Great Hotel, Perfect Location 5 minutes from the convention center and close to parks when not working. Tons of restaurants near by. Room was spacious, clean, very comfortable. Would definitely stay there again. June 29, 2012
Rated 4 out of 5 by All Around Quality The Staff was great. The restaurant and rooms were great. I can't complain about any of the amenities except for the fitness center which was small with minimal equipment available September 17, 2012
Rated 5 out of 5 by Hotel with great amenities Staying at the Westin Imagine exceeded all of our expectations and beyond what we anticipated. Our room was a luxurious and spacious suite that accommodates six people comfortably. January 28, 2013
Rated 5 out of 5 by Very nice hotel! Great hotel, excellent location, friendly staff. We would definitely stay at this property again in the future. The only negative would be that you have to pay for internet usage. January 20, 2013
Rated 5 out of 5 by great experience We stayed at this hotel with the family and had a great experience. It is across from the conference center, 15 minute drive to the theme parks, staff was friendly and helpful. May 30, 2012
Rated 3 out of 5 by Magnet Conference Room was nice and staff was great. Did not have shampoo in bathroom my first day and no creamer on Thursday. I received a package from my office and was charged $5.00 for it. October 6, 2013
Rated 5 out of 5 by Excellent! Our stay was wonderful! The rooms were clean, the beds were very comfortable and the pool was beautiful. The staff was great. I will stay again next time I'm in Orlando. June 29, 2013
Rated 5 out of 5 by Great Location and Beautiful Hotel/Resort The hotel was very nice, great staff, and wonderful accomondations. Heavenly bed just that!!! Self parking was convenient. Location close to everything we wanted to do. May 29, 2013
Rated 5 out of 5 by great staff From Jeff in Valet to Candi in the front office the staff at the Westin went out of their way to make my stay a truly memorable experience. Would definately stay again. April 28, 2013
Rated 5 out of 5 by Weekend Gateway I love this hotel. When I check in, they acknoledge my status as a gold member and upgraded me to a very nice room with an excellent city view. The room was very clean. September 14, 2012
Rated 5 out of 5 by Convenient to Universal I thoroughly enjoyed my stay. It was quiet, serene and service was excellent. It is very convenient to Universal and no toll roads - just 5-7 minutes down the street., February 16, 2013
Rated 4 out of 5 by Good hotel but The room was nice. The staff was great. However the $14.95/day rate for internet and the parking per day were ridiculous. Most hotels I stay at the internet is free. July 29, 2013
Rated 5 out of 5 by Great location for business or vacation Great hotel, beautiful rooms, helpful friendly staff. But seriously, $18.00 a night to park your car?? April 4, 2014
Rated 5 out of 5 by Top Notch Of all the Westin Hotels I have stayed in this is the Best one yet. The staff and the quality of the property was first rate. Too bad it was so far from a beach! May 20, 2013
Rated 5 out of 5 by Great place and service Jessica was wonderful to us at check-in. Everyone was pleasant and great. We had room service and everything was great except for the quality of the tomatoes. November 4, 2013
Rated 5 out of 5 by Relaxing and comfortable ! This hotel has an aroma of pure relaxation the moment you step in the lobby. The attentive and sincere staff make sure everything is comfortable and clean! February 2, 2013
Rated 5 out of 5 by When visiting Orlando, this is my first phone call Absolutely love this hotel. Away from the hustle and bustle but still close enough to everything. This is always our first choice when visiting Orlando! October 7, 2013
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