The Westin Michigan Avenue Chicago

  • 909 North Michigan Avenue
  • Chicago,
  • Illinois
  • 60611
  • Estados Unidos
  • Mapa

Quartos e tarifas

Fechar

Crianças por quarto

Esta informação nos permite identificar os quartos que acomodarão melhor o seu grupo e nos preparar para sua chegada.

Consulte os termos e detalhes do quarto para obter informações sobre encargos por cama dobrável e/ou pessoa extra.

Política de idade mínima

O hóspede deve ter no mínimo 21 anos e apresentar um documento com foto para reservar um quarto.

Rated 3.6 out of 5 by 570 reviewers.
Rated 3 out of 5 by Classic Westin This is the epitome of a classic westin hotel. Location is convenient, near plenty of good food, shopping, the lake front.. can't beat being on north michigan ave. Lobby is bustling and not the best place to relax. Rooms are classic, and good for a quiet and comfortable nights rest. All in all, this hotel is good, not great. I would recommend staying here anytime. June 12, 2013
Rated 4 out of 5 by A nice stay. Clean with friendly and cordial help. The welcome and check-in was excellent. The room was as expected and adequate for our purposes. Routine size and consistent with what I think is elevated prices for most hotels. Got used to the noise from being next to the elevator . A small but comfy lobby. Not a big space for autos etc. but it worked with assist from the help. March 24, 2013
Rated 5 out of 5 by Best Cheeseburger Ever!!! Room was great! Asked for an upgrade and late checkout and received both - No Problem whatsoever !! Ate in the Grill. Ordered Bacon Cheeseburger with Blue cheese and Carmelized onions. It was perfectly cooked and soo delicious! The coleslaw and onion rings that it was plated with were also outstanding!!! I will be back again just for that meal !! Yum, Yum,Yum !!! August 11, 2013
Rated 5 out of 5 by best Hotel This Hotel was great for me this past weekend, the area is the best for me when I have my grandchildred with me, all of the store are very close and we can walk. When I chek in Ms Evonne(Yvonne) was great with me and the kids because I needed a late check out and she was helpful in getting this for me Thank You for having a Great Staff. I will be back again!!! March 11, 2013
Rated 3 out of 5 by Unpleasant checkout When I checked out around noon on May 6, there was a long line, same line for check-in and check-out. No privilege to platinum member, I waited like 30 mins. Finally it came to my turn, the receptionist said the system was down and I would not have my statement and invoice. She said these would be sent to by e-mail. Yet as of now I have not received anything. May 13, 2013
Rated 2 out of 5 by Why bother staying here as SPG member The only good thing about this hotel is the perfect location for shopping, dining, and experiencing Mich Ave. Do not expect any recognition as a SPG member, absolutely no benefits received, informed about, or even greeted with upon check in during or my stay here. The rooms are dated with very limited amenities in them. December 11, 2013
Rated 4 out of 5 by Great Location & Views We stayed here in July 2012. We were upgraded to a front room in the front of the hotel on Michigan Ave. We had a view of Lakeshore Drive on one side & the famous church on the other. We were right across from the round Bloomingdale's window. I was able to go running several days along the Lakefront. Chicago has a great running/riding 'trail' along the Lakefront. the 'trail' is mostly blacktop & 2 lanes. When you get farther north, there is a cinder running path on both sides. This hotel is within walking distance of all the great shopping such as Watertower Place. There is bus stops outside of the hotel for the CTA. If you want a great view of Chicago, the John Hancock Observatory is across the street & the views are fantastic. The staff was very friendly & helpful. The beds were heavenly. I would have given it a 5 star if they update the bathrooms & carpets in the rooms & hallways. I will stay here next time I am in Chicago. July 23, 2012
Rated 5 out of 5 by Great stay Super accomodations in Chicago. February 18, 2014
Rated 3 out of 5 by Keys On check in, my rroom key didn't open the door. Got another which also din't work. Bellman got 2 more keys which didn't work; he let me in with his key. Said it would be fixed while i was out for evenng. On return got new key which didn't work. Security let me in room. Next morning, same routine. Security let me in. Everybody apologized; nobody fixed it. January 21, 2013
Rated 2 out of 5 by Pleasant Staff, Old & Dated facility Staff was friendly & helpful. Good location, older facility that showes it's age. I don't feel that facility is up to Starwood standards or Starwood guest expectations. I have stayed at several Starwood and Westin locations worldwide, but find this facility to be at the bottom of the list compaired to all other stays. December 3, 2013
Rated 5 out of 5 by Best Location but amenities missed the mark Everything just worked during my 4 night stay. It is walking distance to everything that is important in Chicago's Million Dollar Mile. What needs improvement is the non-pay TV selections are a complete wasteland - e.g., missing documentaries and science. Wi-Fi was not included hotel wide straight forward - the fees charged to get it are outrageous. July 13, 2013
Rated 2 out of 5 by Very disappointed with my stay We checked in late, there was confusion with my reservation. Checked in June 10, 2013. It was 7:00pm - yes PM - I had to wait 20 minutes for my room. And then received the worst room view for being there on business for 5 days! Front desk gentleman was confused and not helpful. Gave me a credit for my wait - but room number was wrong on certificate. July 1, 2013
Rated 5 out of 5 by Excellent staff, great facilities and location Yvonne helped me at check in and she was very helpful and knowledgeable. Kira also helped me obtain some play tickets that were great. I called her before I arrived and they were delivered to my room the day before the play. The entire staff is very good and very accomodating. The location of the hotel was good for my business meetings and shopping. February 4, 2013
Rated 5 out of 5 by ANOTHER FABULOUS WEEKEND ON MICHIGAN AVENUE The Michigan Avenue property is perfectly situated for a wonderful weekend of family entertainment and the staff is incredibly helpful and friendly. Beena is wonderful and Leonard at the front desk never ceases to amaze me with the TLC he give our reservations. Room Service staff is great as is valet and bell hop service. November 25, 2013
Rated 4 out of 5 by Housekeeping needs to be retrained Last year our bathroom was dirty, disgusting, this year someone had trimmed their beard (NOT my husbands color) the sink and toilet stool had shavings on it after 2houskeeping trips. My friend in the suite did NOT get her housekeeping till she called (it was evening) all their morning dirty dishes were still there when we went up to her room at 4pm February 27, 2013
Rated 2 out of 5 by The hotel is very dated and not what I expect from a Westin branded hotel This hotel is dated and functional at best. It is far below what I expect from a Westin branded hotel. The room is decorated in a late 1970's look, the HVAC worked poorly and the staff and service was a mixed bag, some very professional and helpful while others behaved more like civil servants than team members of an upscale hotel. October 28, 2013
Rated 3 out of 5 by Dirty room When we checked in a complimentary upgrade was not available, which was fine. We were given a room on the 21st floor. There was old dried blood on the sheets. We spoke to front desk and were moved to another lean room. Then I get my bill and was charged 30 bucks to get a clean room! I stay at Weston's often for business and was very dissatisfied. April 6, 2013
Rated 5 out of 5 by This hotel has great staff and take care of your every need Loved staying at this Westin, very welcoming and caring staff. I have to say our mornings were filled with laughter, when we had breakfast in the restaurant. The food was great but the service was the best, especially with one of the waiters (Steven) he made a tough day very pleasant with his wonderful funny personality, and great service. March 7, 2013
Rated 5 out of 5 by Perfect place to make memories. My grand daughter and I visited Chicago for a shopping trip. We were extremely pleased with our stay at The Westin on Michigan Avenue! For such a large hotel, I was so impressed that the staff knew us by name right away. Our room was wonderful. The service was excellent and we will definitely return again. Thanks for a wonderful stay!! August 3, 2013
Rated 5 out of 5 by Great Time. It was our anniversary (30) and we had never stayed at this Westin. Was a great experience. Front desk staff very friendly. Valet, porters even maid staff very nice and welcoming. Great location on Mich. Ave. We had a room near the corner with a view down Michigan Avenue. It was a great stay and would recommend staying again. October 16, 2013
Rated 3 out of 5 by Slipping I've stayed here a number of times. This visit they had the room type wrong, didn't consider upgrading with our SPG Gold, took out the single robe in the room during housekeeping and didn't replace it, wouldn't give a 4PM checkout until I pushed them, and acted like I was a bother when I came down to tell someone about the stay. September 30, 2013
Rated 4 out of 5 by Overall good experience I'd recommend having a grab bar in the bathtub shower area for safety. As SPG member, I was told I'd get a morning newspaper-I did not. Food was good in The Grill-but service a bit spotty. Great location for shopping.Conference facilities and service was excellent.Also suggest having shoe mit included in bathroom accessories. September 30, 2013
Rated 3 out of 5 by Location Good... Rooms need updating The location of the hotel on the mile is great. The rooms were blah. There were cracks in the ceiling and you could see the dust in the alarm clock. The hotel rooms are in need of a major remodel to compeat with the other newer hotels near and on the mile. December 29, 2013
Rated 3 out of 5 by First time stay at Westin This is my first time stay at Westin. Kind of expecting a little more from service and room deco. When I check in nobody ask me if I have a SPG number, are they not promoting it? Unfortunately my co-worker told me later to call the front desk to give my SPG number so i can get free internet, otherwise I will have to pay each day. March 8, 2013
Rated 3 out of 5 by Noise Beautiful hotel but the noisiest hotel I've ever stayed in - all night long noise from inside the hotel - not sure if it was the elevator or what but like I said I've never experienced that before from inside. We attended a wedding there and it was beautiful and the food was excellent. December 10, 2013
Rated 5 out of 5 by This hotel has excellent features I have stayed at this hotel many times over the last several years. Each time I have stayed at the hotel I have found that the staff goes out of its way to accommodate the needs of its guests, whatever they may be. The staff is always pleasant, courteous and respectful, and the hotel itself is always clean and well-furnished. July 12, 2012
Rated 2 out of 5 by Not what it once was The lobby is clean and bright, but the hallways and rooms are old and dingy. The workout room had broken machines and was way too hot inside. The outlets in my bathroom didn't work. I can remember the Westin on Michigan Ave from 20 years ago that was much more special and luxurious. It definitely did not meet my expectations. January 24, 2013
Rated 3 out of 5 by Hotel rooms are outdated This hotel needs some updating. The lobby is very nice but the rooms are very outdated.The bathroom is very small and the water pressure is weak for the shower. The WiFi connection is very weak and sporadic which is difficult for the business traveler where there is a need to stay in touch with the office and clients. September 20, 2013
Rated 5 out of 5 by Our place! We stay every year for our anniversary. Will be back again for the big 20th next year!! February 3, 2014
Rated 5 out of 5 by Great Experience Great Location Every time I visit Chicago I stay at the Westin on Michigan Ave. It has a great location. Staff is extremely friendly and helpful. The bar/restaurant on site are very good. The room was clean and comfortable. I will continue to stay at this property whenever I am in town. Thank you Westin staff for an amazing trip! September 9, 2013
<<prev 10 11 12 13 14 ... 20 next>>