坦帕海港岛威斯汀酒店

  • 美国
  • 佛罗里达州,
  • 坦帕
  • 南海港岛大道 725 号
  • 邮政编码 33602
  • 地图

客房与房价

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1 间客房 1 间客房 , 1 位成人 1 位成人 , 1 位儿童 0 位儿童
Rated 3.7 out of 5 by 402 reviewers.
Rated 4 out of 5 by room comfort bed was very comfortable and nice layout. November 28, 2012
Rated 4 out of 5 by Comfy and Accomodating Besides not being offered a Platinum amenity upon arrival (pregnancy brain?) and our corner suite being neglected (outstanding job the day prior, mind you) after a loooong day of black Friday shopping (guest services did run up bath towels and coffee upon after-midnight request), I would give this location another shot. Bell service was prompt and courteous, valet rocked, and pm mgr, Mike, was friendly. November 27, 2012
Rated 3 out of 5 by Elevator Noise This hotel is in a great location and has great nite life and restaurants within walking distance. But the elevator noise is like a freight train and I was on the 11th floor as far away from the mechanics of the elevator as one could get. November 21, 2012
Rated 5 out of 5 by this is a great hotel Would not hesitate to stay at the Westin This is my favorite hotel in Tampa November 20, 2012
Rated 2 out of 5 by Needs to be revitalized I returned to Tampa to visit U of Tampa, I am 2007 alum. It's been a few years since my last stay.. and regretfully I have no plans to return to the Westin Harbor Island. My shower had rust and mildew on tiles and hand rails. The shower curtain had stains on it.. and their were both bleach stains and some red substance on the hallway floors. No wow factor to the decor. The hotel is in desperate need of revamping : cleanliness and ambiance. November 14, 2012
Rated 2 out of 5 by Showing its' age The staff was great and my room was comfortable. The gym equipment is packed into a tiny space and half of it did not operate properly. The hotel is showing age as evidenced in my bathroom door that was in need of a paint job. The elevators were in and out of service and the building needs a refresh. There are many newer hotels to choose from in Tampa, and until this one is remodeled I may not choose to stay there again. November 13, 2012
Rated 2 out of 5 by average hotel Two issues. I was not offered an upgrade yet when I went online later in the day I checked availability, there were still upgradable rooms available. Also, this hotel needs to be upgraded badly. The elevators are a mess and the hotel is in overall bad shape. November 12, 2012
Rated 5 out of 5 by Classy comfortable hotel I was in town on business and couldn't have picked a better hotel for my needs. Room service was on-time, I could request a day off from cleaning so no one interrupted me, and the bar was open late during the week for that glass of wine I needed after a long day. The bathroom is big and the bed super-comfy. Terrific view of the marina. Quiet neighborhood but still close to everything. Very affordable and had transportation to the airport for a small fee. Highly recommended. November 10, 2012
Rated 5 out of 5 by Great hotel The hotel was close to the conference center and offered free coffee/tea/water and apples. I am very pleased with the Westin Tampa Harbour Island. November 6, 2012
Rated 3 out of 5 by Rooms need to be refreshed Very nice location on Harbour Island. Lobby and common areas well kept but rooms are very plain. Hardly any decorations, art, pictures/frame, etc. Had two rooms and the sink was broken in one of them; significant oversight. Staff and service were great but overall experience was average at best. November 5, 2012
Rated 3 out of 5 by Not up to Westin Standards The staff are great and the bar food is excellent but (a) the hallway carpets are badly stained give the hallways a motel 6 look; (b) every piece of brass (elevators, door locks, etc) looks like it has been scratched and beaten, (c) the elevators are really slow; (d) the gym equipment was picked out by a non-athlete; (e) there is no inexpensive place to get breakfast; they have the usual $20+ hotel breakfast so I had to walk into town to Starbucks. November 5, 2012
Rated 4 out of 5 by This hotel has a great staff Everyone I came in contact with was attentive, curteous and went out of their way to be helpful. Amanda the front desk agent upon my check in was absolutely awesome November 1, 2012
Rated 3 out of 5 by Slow elevators Nice hotel with good location. Unfortunately though, the weekend that I was there, a major walk-a-thon was also taking place. It would 've been a huge help if any of the hotel staff would've been aware of this and provided some driving directions to get around the massive event. What should've been a 5 minute trip to Walgreens turned into a 30 minute fiasco both going to the store and back to the hotel. October 24, 2012
Rated 3 out of 5 by Staff was superb Great service at this very dated hotel...felt like the staff was going above and beyond to make up for the dated decor, old carpet and extremely SLOW elevators...they exceeded my expectations. October 24, 2012
Rated 5 out of 5 by Excellent experience I have never been so impressed by a hotel reservation employee like I was when Coy welcomed us. I felt like a movie star or royalty the way he treated us. It really set the mood for what was a very memorable vacation for my wife and I. Coy was very friendly, respectful, knowledgeable on the city, and beyond accommodating. I also want to mention that Richie (Ricardo) from the Bell Staff also went out of his way to make sure my wife and I had a great time. Thank you Westin for a great vacation! October 24, 2012
Rated 5 out of 5 by Comfortable, Great Location! The Westin is in a prime location with a gorgeous view of Downtown Tampa. Minutes away from great attractions and good food restaurants. Great choice! October 23, 2012
Rated 3 out of 5 by Disapointed If you want this property to carry the Westin Brand Name it needs to be in line wiht what would be expected under that roof. It's not. Staff needs better training (They are not bad, just rough around the edges) especially at Reception and Dining. October 17, 2012
Rated 2 out of 5 by Hotel Needs Renovation This hotel does not meet Westin standards. The location is very nice but the hotel is dated and needs a renovation. The elevators are very slow and old. For the price we paid, the room was very standard. Our room on the 12th floor was very noisy because the elevator movements or sounds are heard CONSTANTLY. We could not sleep due to the noise. We reported it to the front desk and were told they had not heard this before. $15.00 for self parking is ridiculous. October 13, 2012
Rated 5 out of 5 by excellent service Staff went above and beyond to meet my needs. Justin and Jessica at the front desk were excellent ambassadors - pleasant, attentive, made me feel like I was the only guest. Even when they messed up my room service order, every staff felt empowered and well trained to do service recovery. Excellent stay overall! October 12, 2012
Rated 5 out of 5 by The Westin Tampa Harbour Island "IS" the place to stay!! October 6 2012 was our 15th anniversary and we smartly decided to stay at the Harbour Island hotel... I want to personally thank Lauren (front desk supervisor) for setting up our dinner reservations, and Jessica (front desk) for even getting our dinner reservations changed when we were delayed getting to the hotel!! The staff even had champaign and strawberry's waiting for us in our suite!! This hotel is by far the best hotel I've ever been at! If your visiting Tampa for business or pleasure, the Westin Tampa Harbour Island hotel is where you want to stay, I will be telling everyone I know just that!! October 10, 2012
Rated 4 out of 5 by Justin at the front desk I commend Justin for his exemplary service throughout my stay. I requested a room change, he accommodated. After my weekend stay, I was sad to leave but you were booked. Justin put me on a magic wait list and somehow got me a room. He then called me to let me know there was availability (I did not leave my phone number - he took the extra step to look me up). Finally, at 6am, before the coffee was out, he went into the kitchen to bring another guest and me a cup of coffee. Justin went above and beyond to do his job - every day! October 10, 2012
Rated 4 out of 5 by all good except for shower Everything was great except no hot water in shower. They fixed that day had bad water valve. this is something Maid could of reported when cleaning tub instead left for me to handle after taking cold shower! October 3, 2012
Rated 5 out of 5 by Staff is Amazing The hotel staff goes above and beyond the call of duty. They follow through with every request. I would like to note that Karen and Tia ( I believe thats her name she works night audit shift) were very professional and helpful. My stay was one of the best stays I have ever had at a hotel. Kudos to the management team for instilling the meaning of Hospitality to the staff. October 3, 2012
Rated 5 out of 5 by The Staff is Phenomenal I absolutely love staying at the Westin Harbour Island! The staff here is just phenomenal! They are friendly, courteous, attentive and most importantly they recognize you as if you were family! The facilities are a bit antique, however, I stayed at a newer hotel in the same city and did not feel the love that I did at Harbour Island. Therefore, I came right back! Also, want to give a special shout out to Tito, Tia and Coy who work over night, how have each gone over and beyond to make my stay comfortable! September 24, 2012
Rated 4 out of 5 by Hotel great location We attended a convention at the near by center. The elevator services needs improvement long waits for service. The bathroom cleaning needs more attention, the toilet was dirty during the entire stay in room 631. Carpet stained near door. September 19, 2012
Rated 3 out of 5 by Average Hotel The staff was really nice, but the hotel is just average. A major upgrade is needed and fitness center is horrible. It was steam bath in that closet with machines stacked on top of each other. The area where the hotel is located awesome, but the hotel interior and exterior needs improving. I would only recommend this hotel if you want SPG points other than that, I would not recommend this hotel because lacks the comfort of the Westin experience and I have stayed in many Westin Hotels in the US and this hotel does not meet those standards at all. Furthermore, I am hoping that changes are made to the hotel soon because I travel to area at least 3 to 4 times a year and I would like to continue to stay in this area or I would have to look at other options. September 16, 2012
Rated 4 out of 5 by The manager went above and beyond to make our stay special. We recently attended my neice's wedding in Tampa and I used my points to get a room for my family as well as my neice and her husband on their wedding night. The rest of my family stayed at the Westin, as well. There was a lot of details with the wedding rehearsal earlier in the day, my mom having her dog, my toddler needing a nap, and my neice getting married. Claudio spoke with my sister and myself several times over the phone to make sure our rooms were ready very early, so that the dog could get in and the baby could get a nap while the rest of us were at the rehearsal prior to the wedding. He upgraded our rooms: my neice and her husband got an 1800 sq foot suite and we got a corner room with a closed partition, so the baby could sleep easier, as well as my older two children. The next morning I went for a run and Claudio made sure there was a cold bottle of water waiting with the valets. The Westin Harbour Island is not the fanciest Starwood resort I've stayed in, but Claudio and the staff did more than anyone ever has to make our stay go smoothly. My whole family was pleased and impressed and my neice was happy and content on her wedding day! Above and beyond would be how I describe our experience. September 5, 2012
Rated 5 out of 5 by A great travel experience Far exceded our expectations. September 5, 2012
Rated 3 out of 5 by Just ok Hotel needs a renovation (which I believe it's under going). Nice location , a bit over priced for what we got however the Rep Natl Conv could've been the reason for price(we werent with them!) overall a pleasant stay but would only go back AFTER renovations. August 25, 2012
Rated 4 out of 5 by Nice Hotel The actual hotel itself was beautiful and we found the dining accessable from inside very convenient. The location on the bay is a very pretty view. The staff was very friendly and accomodating offering an upgrade as a Starwood Preferred Member. Hotel was very accomodating at letting us check out an hour later. Some of the things we were dissapointed with - no microwave in the room and the fridge was really a cooler that didn't keep our food cool enough that we felt safe eating our food we'd stored. Brochures in the room reflect the expensive cost of the linens yet the toliet paper in the bathroom is paper thin. We didn't realize we had to pay for an internet connection - we traveled with a family of 4 who all had computers but he internet connection fee was per device which was inconvenient. Overall the hotel was very nice with a great location and view and we would come back. August 22, 2012
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