The Westin Chicago River North

  • 320 North Dearborn Street
  • Chicago,
  • Illinois
  • 60654
  • USA
  • Landkarte

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Mindestalter

Um eine Reservierung vorzunehmen, müssen Gäste mindestens 21 Jahre alt sein.

Rated 4.2 out of 5 by 473 reviewers.
Rated 5 out of 5 by Great Hotel! Great Staff! From the moment I pulled up to the hotel and was greeted and helped out of the cab to the moment I stepped off property - the staff was SO courteous and friendly. The room was amazing - the bed was SO comfy!! Thank you for making my stay so enjoyable!! February 1, 2013
Rated 4 out of 5 by This hotel is well positioned for activity downtown. The core areas and room was great except it did not have enough lighting available in the room. Room service food arrived in minutes, well ahead of schedule. The operator and Service Express however, rang endlessly. I'll be back, but they can improve. March 24, 2013
Rated 5 out of 5 by another wonderful stay Can't say enough about the 5 star service I receive every time I stay here. The staff goes above and beyond. Club level is comfortable and accommodating. Front desk cannot do enough! My home away from home! Thanks for another wonderful stay! October 24, 2013
Rated 5 out of 5 by This hotel wastes soap Overall was a great experience. However, the concierge service was inconsistent and below expectations. My other comment relates to ecological housekeeping. Both my sink soap and shower soap was replaced daily, which seemed wasteful and unnecessary. June 10, 2013
Rated 4 out of 5 by great, helpful staff The concierge service, front desk staff (Sarah was especially helpful), and security (Kyle) are employees that The Westin are very fortunate to have. Everyone made our stay most enjoyable. Thanks. We will use The Westin Hotels again. Thanks! September 24, 2013
Rated 5 out of 5 by Great location The staff was helpful and courteous at all times. The room was clean and roomy. The hotel was located right next to the river and close to restaurants, bars and shopping. I would stay there again and recommend it to my friends and family. August 31, 2013
Rated 5 out of 5 by Very nice hotel This hotel is very nice and the staff is excellent. The only thing is I asked for a King bed, but ended up with two doubles and that is the worst part of my stay! I would definitely return if I have the opportunity to go to Chicago again. August 20, 2012
Rated 5 out of 5 by Excellent We stayed here this past weekend for my daughters wedding. The staff went above and beyond to make us and our friends feel special. The service was great from bell person,valet, front desk Alexa and Peter the Manager of the hotel. September 9, 2013
Rated 5 out of 5 by Warm reception in bitter cold Just spent a wonderful stay in Chicago, and the River North staff couldn't have been nicer. Great recs for nearby dinner. The fitness center is spacious and has a great trainer each morning making it worth the stay in and of itself. January 25, 2013
Rated 5 out of 5 by Great location Right in the middle of it all. Great location for restaurants, shopping and just walking around. We got a great upgrade. The only sad thing was no pool or hot tub...Also, awesome, hopping lobby restaurant/bar, and even a sushi bar. July 17, 2012
Rated 5 out of 5 by Picture Perfect Excellent location with outstanding views of the Chicago River and easy access to shopping on Michigan Avenue. Outstanding sushi bar and staff that goes out of their way to make it a wonderful experience for their guests! August 15, 2012
Rated 4 out of 5 by Service was great Staff was friendly and helpful February 17, 2014
Rated 5 out of 5 by Wonderful Time! We went on a girls trip to Chicago. The hotel was beautiful and in a great location. The room was clean and spacious and really made our trip even more enjoyable. There were wonderful restaurants only a few blocks away. February 18, 2013
Rated 5 out of 5 by Nice Hotel, Great Location The hotel was a great place for my parents to stay for the weekend. They were able to get around the city easily and had plenty of options for food and drinks! Katelyn at the front desk was also extremely helpful. September 24, 2013
Rated 5 out of 5 by So luxurious We loved the room. It was so comfortable. It smelled fresh and clean. We loved the bathrobes and the view was fabulous! Even the kids were impressed with how nice the hotel was. They can tell quality when they see it! December 19, 2012
Rated 5 out of 5 by This hotel has a great location and a wonderful staff We enjoyed everything about our stay at the Westin. From the valet to the front desk staff to the staff cleaning our room, we were impressed with the congeniality of everyone. Your staff made our stay very enjoyable. June 17, 2013
Rated 4 out of 5 by Great Location Room was ok, needs some updates and quality control, but location is great. The water would not stay a constant temperture and the thermostat would not stay at set temp, also outlet on wall was missing a face plate. February 23, 2013
Rated 5 out of 5 by Outstanding I have stayed at this hotel before and always enjoy my visit. The staff recognizes me upon my arrival and goes out of their way to help in all situations. One could not ask for a better hotel experience in Chicago. October 22, 2012
Rated 5 out of 5 by Recent Meeting From the front desk staff to catering and housekeeping, the staff was friendly and helpful. Quality and delivery of food was excellent and timely. Overall the stay was as anticipated, both pleasant and productive. January 28, 2013
Rated 2 out of 5 by Dark Hotel with Okay Service and Features The hotel is very dark, with poor lighting in rooms and public areas. Very depressing. Concierges were nice and helpful, but restaurant and front desk staff were just okay. Not up to other Westin hotel standards. August 8, 2012
Rated 5 out of 5 by One night Stay The hotel was great, including staff, location and rooms. My only complaint was the Breakfast Buffet was Bad; over cooked food and wet/runny scrambled eggs. My suggestion don't offer it if it can't be more Fresh. November 7, 2012
Rated 4 out of 5 by Had a great time! The location is great. Lots of great restaurants, shopping and activities close by. Staff was great, especially the concierges. Did not have the opportunity to use the facilities or restaurant at the hotel. March 4, 2013
Rated 1 out of 5 by bad hotel never stay Room Temp is 75 all the time, NO A/C. staff refuses to do any thing. Will not stay here ever. Came for work here in Chicago and could not get any sleep. Bad bad bad hotel. do not stay, they are over rated. May 13, 2013
Rated 4 out of 5 by Great rooms and location The hotel has a great location on the river and my suite had a great view. The room was renovated very well. I always prefer a hotel with a pool but the gym was quite good and very close to running routes. August 17, 2012
Rated 5 out of 5 by Great Hotel, Great location Had a great stay and really enjoyed the staff, especially Fernando (maybe, Francisco) who worked the front desk. Was a great stay and really made us feel welcome at the hotel. Highly recommended. March 26, 2013
Rated 4 out of 5 by Classy Westin on the Chicago River This Westin property is just what you would expect. Good location, good service, nice staff. In a town where mega hotels are becoming the norm, this classic, smaller Westin stands out as a value. August 10, 2013
Rated 3 out of 5 by This hotel needs better maintenance staff No hot water and very dirty water (due to a prior maintenance procedure per the Front Desk). Still should have flushed the system in the rooms prior to renting the room to anyone. November 14, 2013
Rated 5 out of 5 by Love the Westin on the River! Beautiful room and huge bathroom, great view of the river, super nice staff and great location for everything fun in the city. Will be back again and again! December 16, 2013
Rated 4 out of 5 by Everything was made easy. Needed a place to stay just for the weekend that was close to Randolph St. restaurants, and this Westin fit the bill very well. Clean and comfortable, to be sure. We truly enjoyed our stay. August 19, 2013
Rated 5 out of 5 by This hotel had everything I needed! Loved my room which overlooked the Chicago River. Staff was extremely friendly. Hotel has great location for shopping, and eating at great restaurants. December 16, 2013
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