The Westin O'Hare

  • 6100 North River Road
  • Rosemont,
  • Illinois
  • 60018
  • États-Unis
  • Carte

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Politique relative à l’âge requis

Les hôtes doivent être âgés d’au moins 21 ans pour réserver une chambre.

Rated 3.9 out of 5 by 445 reviewers.
Rated 5 out of 5 by G57 After having a flight concelled because of wind, and being up for 30 hours related to diffent time zone flights, the front desk was excellent, and polite, in getting myself and family a nice room. April 10, 2013
Rated 4 out of 5 by Small Suite Hotel is nice. Nothing to write home about. Rooms need an update. We stayed in a suite and it was really small. Not what I expected. I have stayed in other Westin Suites and they 3 times the size. January 23, 2013
Rated 4 out of 5 by HOT rooms Gennerally, our stay was good. However, many of us complaikned of room temp being too hot. The thermostat does not cool the room and I had to have the window open at times. Get the AC working!! March 13, 2013
Rated 3 out of 5 by good location but rooms need attention Being very close to the Blue Line station was very convenient. But in terms of my room, I had higher expectations. Issues about room cleanliness and shirt destroying iron made me quite upset. October 29, 2012
Rated 2 out of 5 by Would not recommend this hotel. The service and quality of food in the restaurant two times was unacceptable. Rooms are nice and beds are very comfortable but the temperature in the room was hot and could not be adjusted. January 26, 2013
Rated 2 out of 5 by Unsatisfied I had to things that I was not made aware before I booked my resevations: 1) If I arrived @ 2:00am my room wouldn't be cleaned that day. 2) That I would be charged $25 a day for parking. August 14, 2013
Rated 5 out of 5 by great stay at Ohare I love this hotel...it has a wonderful central location surrounded by great resturrants. The biggest thing is the Heavenly Bed...what a wonderful nights sleep. Great staff at the hotel. August 17, 2012
Rated 3 out of 5 by Several Problems We stay here several times a year as it is close to family and we can bring our small dog too. This stay had 3 problems, one of which is unfortunately on-going. 1) The credit card system was apparently having issues as it took a long time to get authorization. 2) We received a wake-up call at 3:00AM from the front desk-unfortunately it was a mistake as we had not requested a wake-up call! 3) the on-going problem and most irritating of all concerns the parking gate: 9 out of 10 times our parking pass is apparently de-activated the SECOND we check out as it never works to raise the gate, which, while very annoying would be slightly more tolerable if only there was someone to answer the "assistance" button at the exit gate! ( THAT has never happened!) So we are forced to back-up, park, and make another trip to the front desk! Totally ridiculous! When we complained about the unauthorized wake-up call and parking gate issue to the front desk clerk, we were told that the manager would be informed and it was "implied" that our bill would be adjusted accordingly. Needless to say, that hasn't happened...yet... August 29, 2012
Rated 4 out of 5 by The hotel meet my expectations. The location is perfect. Close to O'Hara and downtown Chicago. A walk away from the CTA Blue Line. The food was a bit expensive for me. However the bagel shop fits my diet style. September 2, 2013
Rated 4 out of 5 by Nice place for a small conference Nice facilities. Nice rooms. Beds good, but pillows a little beaten down. Good hospitality. Nice to get hot chocolate in the afternoon. Food mediocre. But close to other eateries. March 10, 2013
Rated 5 out of 5 by Westin is AWESOME I've had the pleasure of staying with Westin three times this year and in each city, their facility is clean, professional and extremely friendly. I would recommend SPG to anyone. November 1, 2012
Rated 4 out of 5 by hotel is very close to airport and freeway easy check in good parking February 5, 2014
Rated 5 out of 5 by Clean, comfortable stay This hotel is very comfortable and clean. Features such as the coffee maker, shower, and bedding are updated and contemporary. All service staff were respectful and friendly. August 25, 2013
Rated 2 out of 5 by It was ok, but it was not Westin Had to work to get a fan. Housekeeping didn't impress me. $35 to park!!!! Are you kidding me!?!?!? My bed was not made correctly. This is a Westin!?!?!?!? Not e Westins I know January 20, 2013
Rated 5 out of 5 by Always a great stay Convenient. Comfortable. Close to everything in oh are/ Rosemont area. January 22, 2014
Rated 5 out of 5 by Amenities The exercise room was wonderful. The sleeping and meeting rooms were clean and comfortable. I also liked the close location of the gaming center. I really liked my visit. September 3, 2012
Rated 5 out of 5 by Great location for Board meeting Have used this hotel for Board meetings a number of times. Convenient to O'Hare international airport. Rooms and meeting spaces are clean. Catering does an excellent job. October 15, 2012
Rated 5 out of 5 by One night stand Desk clerk was super warm. Though it was on weekend, staffing was complete. Food served to our group was very well prepared. Thanks for the ride to and from the airport. October 23, 2012
Rated 4 out of 5 by Overall nice hotel We were in town for the Chicago Marathon and this hotel has very easy access to the train for getting downtown. Overall very nice hotel and as always a WESTIN fan! October 10, 2012
Rated 2 out of 5 by Tired hotel in need of cleaning This hotel is in need of a redo. Everything has an old look about it. Very outdated. Bath and shower had mildew. Ligh switch location made lights almost unusable. October 3, 2012
Rated 5 out of 5 by The Staff made the difference. Had a canceled connecting flight after a long day, arrived just as the restaurant was closing. The waitress and chef stayed late and cooked for four of us. Thanks February 22, 2013
Rated 4 out of 5 by PALOALTOVS OK WESTIN FOR AN AIRPORT LOCATION. IT IS AN OLDER PROPERTY THAT IS NICE INSIDE. I WOULD NOT GO THERE ON VACATION, BUT IF I NEED A PLACE AT O'HARE IT WAS FINE. August 9, 2012
Rated 4 out of 5 by The Westin is a great place to stay. We enjoyed our stay at the Westin while we attended a karate tournament. The staff was always willing to help us find a good meal and attractions in the area. August 2, 2012
Rated 4 out of 5 by Westin O'hare review I was not recognized as a platnum member until I had been checked into the hotel. I asked about an upgrade and the answer was we have a King for you. May 25, 2013
Rated 3 out of 5 by Small Suites We used an upgrade 2 stay in a suite as we had our 2 kids with us. The suite is TINY. compared 2 many I have stayed in. Otherwise the hotel was nice. February 9, 2013
Rated 3 out of 5 by Room Service the food was generally good. Couple of annoying mistakes - one breakfast you forgot the bread; another meal there was no butter for the dinner rolls May 18, 2013
Rated 5 out of 5 by This hotel was perfect for our event. This hotel has everything we needed for a successful clinic. The room was perfect, and the ballroom was large enough to handle the 500 participants. December 11, 2012
Rated 4 out of 5 by Stuck during a layover The staff was very accommodating. We had a 36 hour layover. They allowed us to check in at 10am and leave at 4pm. And the shower head was amazing! February 10, 2013
Rated 4 out of 5 by This hotel has great staff members Every staff person I encountered was extremely friendly, and willing to go out of their way to accomodate my needs. They are very guest oriented. January 6, 2013
Rated 4 out of 5 by Restaurant Waited to be seated for about 5 min. The restaurant staff was snob and not helpfull. I gave up on eating there because they made me feel so bad. April 19, 2013
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