ウェスティン・オヘア

  • アメリカ合衆国
  • 60018
  • イリノイ,
  • ローズモント
  • 6100 North River Road
  • マップ

空室状況&料金

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お子様/1室

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年齢制限ポリシー

お部屋のご予約は21歳以上のお客様に限定させていただきます。

Rated 3.9 out of 5 by 488 reviewers.
Rated 5 out of 5 by The staff were very service oriented. The staff were most attentive. I was there with a group. A hard pillow would have been appreciated. I appreciated that the doorman was there to provide service if needed. He did not overwhelm me to take bags, etc. December 6, 2012
Rated 5 out of 5 by Always love staying there when in chicago! The staff & the hotel itself is great. They are friendly and so very helpful. And the rooms are nice and clean. Love that you can even go green there too! The rooms are comfortable and quiet when they need to be. November 1, 2012
Rated 2 out of 5 by Great Staff, good features, poor execution. Room and ameneties were nice, room was not clean. I could see it had not been vacumed, and that the bathroom had not been cleaned. Esepecially the toilet seat. Staff was very helpful and acomodating though... October 26, 2012
Rated 5 out of 5 by Great stay as always Everytime I come to Chicago, I stay at the Westin Ohare. Always a great stay! July 8, 2014
Rated 5 out of 5 by Wonderful Chicago Hotel I have stayed at this hotel twice and now and everything was outstanding. Only 1 minor flaw, the coffee pot in my room still had the used coffee packet / filter still in the coffee pot from the prior guest. January 7, 2013
Rated 5 out of 5 by This hotel has a great staff! Hotel staff was very helpful and professional. July 14, 2014
Rated 5 out of 5 by Great Hotel Very nice place to stay for business July 15, 2014
Rated 3 out of 5 by No club lounge As a platinum member I was disappointed there was no lounge, otherwise convenient to hotel (but so are a bunch of others. June 19, 2014
Rated 3 out of 5 by Room Service Placed an order for breakfast room service. After 45 minutes called downstairs and was told that they had no record of my order. Couldn't re-order because I had to catch my flight home, wasn't happy. December 3, 2012
Rated 4 out of 5 by room the floor/carpet is old and have a lot of stain, especially the entrance from the door. and dusty side table, i even have to dust the bedside clock/radio. the bathroom was clean. Pool water is cold. August 29, 2012
Rated 1 out of 5 by Got sofa bed - never again This was the most horrible night ever we experienced in a Westin Hotel - clearly way under the usual standard of Westin Hotels. We got a room with a sofa bed that we would not even offer friends staying with us at home. The "bed" was not even at hostel or cheap motel standard - after this night we had back hurts and were not at all well rested. After a day long trip from Honolulu to Chicago we arrived after midnight at the Westin O'Hare and got this room. After we complained they told us that they were completely booked and that there was no other room left. And because of labor day weekend there wouldn't be any other hotel availability within 1h driving distance. This is completely not acceptable as we made our reservation already in May. At night the hotel staff was very unprofessional in dealing the situation. They were completely unable to cope with the situation. They didn't even offer any compensation instead claiming by checking in we would have accepted the room to the booked rate. This is completely outrages. Next time I would pick another location to stay near the airport. September 5, 2012
Rated 4 out of 5 by Small Suite Hotel is nice. Nothing to write home about. Rooms need an update. We stayed in a suite and it was really small. Not what I expected. I have stayed in other Westin Suites and they 3 times the size. January 23, 2013
Rated 5 out of 5 by G57 After having a flight concelled because of wind, and being up for 30 hours related to diffent time zone flights, the front desk was excellent, and polite, in getting myself and family a nice room. April 10, 2013
Rated 4 out of 5 by Great Features Always clean and comfortable. July 15, 2014
Rated 5 out of 5 by Midwest Fur Fest Alternative We stayed at this hotel while attending the Midwest Fur Fest. It was such a delight. I loved the rooms, the staff was so helpful and responsive. I must also stress that the parking was wonderful. November 26, 2013
Rated 5 out of 5 by Great hotel and experience Definitely consider this hotel on your next trip. It is very close to the airport, clean, the beds are very comfortable and the staff is very professional and nice. Couldn't recommend any higher. November 20, 2013
Rated 5 out of 5 by Pet Friendly The BEST pet friendly hotel I've ever stayed in. Generally hotels give you terrible, smelly rooms because you have a pet. The Westin went way beyond to make our dog feel welcomed too. Thank You! October 6, 2013
Rated 4 out of 5 by HOT rooms Gennerally, our stay was good. However, many of us complaikned of room temp being too hot. The thermostat does not cool the room and I had to have the window open at times. Get the AC working!! March 13, 2013
Rated 5 out of 5 by very great we found it very near the airport July 13, 2014
Rated 3 out of 5 by good location but rooms need attention Being very close to the Blue Line station was very convenient. But in terms of my room, I had higher expectations. Issues about room cleanliness and shirt destroying iron made me quite upset. October 29, 2012
Rated 2 out of 5 by Would not recommend this hotel. The service and quality of food in the restaurant two times was unacceptable. Rooms are nice and beds are very comfortable but the temperature in the room was hot and could not be adjusted. January 26, 2013
Rated 3 out of 5 by This hotel is very comfortable This hotel is very comfortable however the restaurant in the hotel was very under staffed for the trade show that was hosted there. More staff and better organized. April 29, 2014
Rated 2 out of 5 by overpriced During this hotel's renovation, the restaurant/bar was in a temporary area, that looked like something you would be seeing in a cheap motel. I was disappointed during my 2 night stay. February 14, 2014
Rated 2 out of 5 by Unsatisfied I had to things that I was not made aware before I booked my resevations: 1) If I arrived @ 2:00am my room wouldn't be cleaned that day. 2) That I would be charged $25 a day for parking. August 14, 2013
Rated 4 out of 5 by Nice place I was impressed by the quality of the hotel, but I am allergic to down feathers. You need to be sure that the option for non-down is available to those with allergies. April 20, 2014
Rated 5 out of 5 by great stay at Ohare I love this hotel...it has a wonderful central location surrounded by great resturrants. The biggest thing is the Heavenly Bed...what a wonderful nights sleep. Great staff at the hotel. August 17, 2012
Rated 5 out of 5 by Always wonderful I have been staying at this hotel weekly for some time and each week is always a treat. From the initial greeting until my departure, the staff are always helpful and cheerful. March 9, 2014
Rated 3 out of 5 by Several Problems We stay here several times a year as it is close to family and we can bring our small dog too. This stay had 3 problems, one of which is unfortunately on-going. 1) The credit card system was apparently having issues as it took a long time to get authorization. 2) We received a wake-up call at 3:00AM from the front desk-unfortunately it was a mistake as we had not requested a wake-up call! 3) the on-going problem and most irritating of all concerns the parking gate: 9 out of 10 times our parking pass is apparently de-activated the SECOND we check out as it never works to raise the gate, which, while very annoying would be slightly more tolerable if only there was someone to answer the "assistance" button at the exit gate! ( THAT has never happened!) So we are forced to back-up, park, and make another trip to the front desk! Totally ridiculous! When we complained about the unauthorized wake-up call and parking gate issue to the front desk clerk, we were told that the manager would be informed and it was "implied" that our bill would be adjusted accordingly. Needless to say, that hasn't happened...yet... August 29, 2012
Rated 5 out of 5 by My stay I was very impressed with the entire staff of your hotel. The people in the restaurant were especially helpful. I have no negatives and only positive things to say about the Weston December 28, 2013
Rated 2 out of 5 by A/C in room didn't work!! A/C in our room was poor I would never spend this kind of money to sleep in a warm room!!! June 21, 2014
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