The Westin Seattle

  • 1900 5th Avenue
  • Seattle,
  • Washington
  • 98101
  • United States
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Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 4 out of 5 by 1032 reviewers.
Rated 5 out of 5 by Very pleased We were very comfortable with our stay at Your hotel. The two ladies at the Concierge Desk were very helpful, and it was thanks to Judy and Louise that we got reservations at the Space needle restaurant, and they also Guided us re. Transportation and other Sightseeing places. Very professional. Please convey our thanks to them. We loved Seattle and hope to be back soon. Your front desk check in were also very nice. July 15, 2014
Rated 5 out of 5 by The Westin is a first class service hotel I experienced a well managed, very professional staff and team here at the Westin Seattle. Everyone was well prepared and very accommodating with every request or question I had during my stay. The rooms were very clean, with a modern feel, very comfortable and impeccably kept. The beds were also heavenly, allowing great quality sleep every night . I will definitely return for my next stay in Seattle. July 20, 2014
Rated 5 out of 5 by Ahhhhhhh... From the moment we entered this hotel we were greeted with smiling, friendly, and courteous staff. We didn't mind the slightly longer check-in, since staff treats every client special. Our upgraded room had a spectacular view, was quiet and clean, modern, and the bed was as heavenly as the name suggests. Great location for walking around downtown. Would recommend this hotel very highly. TIP: Make use of the concierge service! They are fantastic, friendly, and know absolutely everything! July 26, 2012
Rated 3 out of 5 by Just Average This is not the kind of Westin that I'm accustom to staying in. The hotel is dated...the elevators are shaky, our LG flat screen TV had the worst picture ever and the "dresser" was a tiny little piece that was tucked inside the closet. Virtually no storage for your luggage. The best thing was the location. We had a few drinks in the Relish Bar and the bartender looked like serving customers was hellish for him. This hotel did not live up to the Westin standards that I expect. Too bad. November 5, 2013
Rated 5 out of 5 by Wine Women & Wonderful WESTIN (girls weekend) Another memorable stay at the Westin Seattle. Everything was perfect for our girls weekend. Amanda at check-in was exceedingly friendly as always, having everything ready for us upon arrival including excellent upgrade. Hotel close to everything we wanted to visit, & staff graciously accommodated all our requests throughout the stay. . including providing both wine & champagne glasses for our stay. Thank you again for everything, we all can't wait to return for another girls getaway! January 14, 2014
Rated 2 out of 5 by Great location - not-so-great hotel We had traveled from north Vancouver Island that day and were looking forward to checking into the Westin, showering, and experiencing Seattle and the "heavenly bed". After a long check-in experience, we settled for a room with two double beds and a view (because they said they were "sold out" of king beds). When we got to our room, my heart sunk as I entered, because the room was hot and dirty - like someone else was living there, and the phone didn't work. I went out to the hall and called for help... and waited... 20 minutes later, I called again, and asked to be connected to the front desk. Finally someone in charge attended to our needs, and got us (miraculously) into a room on the same floor with a king bed (I thought they were sold out!!!) Anyway, no concierge lounge and very expensive parking ($41.00/day!), but after much ado, a great room. Never had this happen at a Westin. July 18, 2014
Rated 3 out of 5 by Parking confusion It was a very confusing location if you are approaching a hotel by car. Considering a heavy traffic in the area, I spent almost an hour driving around the hotel in order to get our rental car to a valet. I was also told at the reception that I supposed to receive an e-mail with the parking instructions but I have not received such information. August 3, 2014
Rated 4 out of 5 by Great Hotel This hotel is in a great location and as a visitor would stay in this hotel again. I attended a conference at this hotel, so I got a conference discounted rate, as a result, my room was right by the elevators... you hear "ding" all night long, and I had a low floor with buildings for a view. My colleague did not reserve his room in time for the "conference rate" so he paid $20 more, but had a view of the water, room wasn't by the elevator, etc. June 22, 2014
Rated 4 out of 5 by not worth the price The staff was great and the location was good too. We were on the 19th floor facing the North in the North tower and could see some water but no Space Needle or Mtn. The bedrooms were updated well but the Elevators were old and missing a button or two and the bathrooms down stairs need to be updated like the restaurant. Unless you get a deal its not worth the price July 29, 2014
Rated 5 out of 5 by Great staff, great hotel ! When we arrived at the Westin Seattle,we were more than a little frazzeled. You see, our bag containing all of our Grandson's birthday gifts as well as our medications had been lost . Fortunately the front desk person( Trevor ),couldn't have been more pleasant, reassuring and even funny. Eventually our luggage was sent to the hotel and thankfully our nerves had been calmed by the outstanding hotel staff. The entire staff was great. What a fine hotel and what fine people work there. February 4, 2014
Rated 3 out of 5 by Needs updating Bathroom too small. Bed was lumpy, sheets too old, no robe, last night food trays in hall next day. Hotel needs updating. Not up to Westin standards. We are now at a Westin in Vancouver. Totally Better! August 20, 2014
Rated 2 out of 5 by Ouch I love Westins -- but this one is vastly in need of a recommitment to quality service. Folks were generally nice -- but the restuarant was closed in the afternoon, the food was poor (crunch/soggy Salmon is not a good thing), service express folks didn't answer the phone timely (what's the definition of express), I checked into a room that hadn't been vacated yet (it is fun walking in on someone), I took your green offer for 500 extra points if i agreed to forego maid service -- but the maids came in and cleaned anyway...there's more, but I think you get the picture. So, I'm sure you guys will get it together sometime in the future -- it is a great location and has the Westin brand behind it. But come on hotel leadership, get your stuff together. Nex time I'm in Seattle, I will be staying somewhere else. July 14, 2012
Rated 5 out of 5 by Best Stay in Seattle Staff, facilities, and restaurant all highest standards....location a dream for getting about city and meeting friends...SPG - become a member and enjoy great premiums...pool has sun deck (yes!)...stay here. August 19, 2014
Rated 5 out of 5 by There for business, but it seemed like a vacation I was at the Westin Seattle for a business event, but the location and great service made it so enjoyable that it seemed like a vacation. The concierge recommended several great restaurants and actitivies that fit right in to our "down time" and made the stay really nice. My only disappointment was the exercise facilities. The equipment (cardio and weights) are divided into two seperate rooms. The weight room was very small that it seemed crowded when it was occupied by 3 people. June 4, 2012
Rated 5 out of 5 by September in Seattle The staff are wonderful at this hotel. When I checked in, we discovered that my reservation had not been recorded correctly. Fortunately, I had the email indicating the correct reservation that I originally made and the manager quickly righted the wrong. I appreciate the service. I do wish there was a coffee machine in the room so I could make my own tea - but alas...maybe one day. The self park was full throughout my stay which was a bummer, but everything worked out in the end. September 25, 2013
Rated 5 out of 5 by Customer Service is the best I was immediately greeted with a smile at the reception desk. I explained I was a bit early for check in, but the gentleman behind the desk said he might have a room for me. And, he did! The room is beautiful, clean, and the sheets are fresh. The view at the North Tower is beautiful. I can just sit next to the floor to floor windows and star at the sight! The concierge was very helpful and knows my needs as a weekend traveler. I am grateful I made it here this spring weekend. : ) March 24, 2013
Rated 4 out of 5 by This hotel has a great location, views, and bed This hotel was perfectly located and within walking distance of Public Market, Lake Union, Seattle Art Museum and the SAM Sculpture Park. If you are health conscious business traveler, Whole Foods is a 5 minute walk and in addition to the very clean hotel gym, there are lots of running options and several boutique yoga and spinning studios within easy walking distance. Very close to the Light Rail downtown stop and very convenient and easy to get to airport. May 28, 2014
Rated 5 out of 5 by Heavenly Stay My overnight stay at Seattle Westin was outstanding from start to finish. The Reception Desk greeting by Nicole made me feel special---recognized my SPG, gave me an upgrade for a small fee, a room with a beautiful view of Elliot Bay, and offered me a 2 p.m. checkout, which made my 11 a.m. appointment so much easier. My room was spotless; the bed...so comfortable, I also appreciate the complimentary bottle of water, as well as the coffees & teas. Look forward to my next visit. March 12, 2014
Rated 2 out of 5 by Entire Facility Should Review Expectations Washington DECA was honored to have a stay at the Seattle Westin Hotel,but soonly that honor diminished into a burden. The Elevators were full and tiresome to wait on. I personally thought that front deskmen should rise their cheeky butt off their chairs, manage the elevators and RUSH people to the bottom if the elevators are full. Stopping at each individual floor is unsafe for loading capacity and security purposes. The bathrooms do not have all the amenities that one should have such as soap and bathroom deodorant. The staff had complications with assigning rooms, and in general wasted our time. I would not recommend this hotel to anyone unless these problems were attended to in a proffessional and timely manner. I also felt that the "Guest" wasn't put at a priority, but the paychecks of employees were. October 30, 2013
Rated 5 out of 5 by Great service and location An unexpected detour to Seattle led to a 3 night stay at this property. Due to a busy weekend at the hotel they could not get adjoining rooms the first night but they did get us transferred to adjoining rooms the very next day. This hotel is very close to all the major downtown attractions. It was a great stay! August 6, 2014
Rated 5 out of 5 by Great overnight get away I booked two rooms for a 'girls night out'. Our rooms had an adjoining vestibule which in addition to allowing easy access between the two rooms also gave us an extra door of quietness from the main hall. The rooms were very clean - and I am very picky. The curvature of the room and windows afforded us a great view of Seattle. The rain head shower was fabulous with plenty of hot water. Everyone from the front desk, to room service, to valet and restaurant staff were fantastic. February 24, 2013
Rated 5 out of 5 by Stellar The Westin in Maui is an excellent hotel/resort. The staff is freindly, courteous, knowledgeable, and effecient. Only minor setbacks are that pools are only 5 feet deep at the 'deep' end and that signage from room to lobby is nonexistent. Took a while to know where you are going. Would be nice to hae IPod capability in any room that has the Bose Stereo radio. Oh, another positive is that the beach is just a feet from the grounds. Do yourself a favor and visit this Westin!. December 10, 2013
Rated 4 out of 5 by Elevators: are you kidding me??? This is a very large hotel. Each tower has 4 elevators. With the hotel at capacity, there are only 2 in the North Tower that have been working this weekend. It's been an experience of waiting 15 minutes for a full elevator to show up that you cannot get on. To their credit--security has been taking people into the service elevators and getting them up and down that way. But people are getting on any elevator they can, going up 40 something floors just so they can get to the lobby. I was able to overlook the fact that we waiting almost 2 hours to check in. I realize, with a hotel at capacity, that can happen. But with the elevator fiasco...I had to give some feedback. It's summertime, Westin Seattle! you know you're going to have cruise ships full of tourists coming in. Working elevators should be a priority! July 30, 2012
Rated 3 out of 5 by Good, not great Problems started at check in when my confirmation number brought up a different arrival date and name. Fortunately I had the original email from the hotel with the proper info. In retrospect this was not the hotel’s fault; the travel arranger changed the reservation. It took about an hour to sort out the situation. in the end I received a (physically) great upper floor room with a partial bay view. The problem with the room was terrible (i.e. none) soundproofing between the room next door through the connecting room door. The noise from the room next door was terrible and at 1 AM I finally contacted the front desk who assured me they would take care of the situation. About an hour later the neighbors quieted down. The same thing happened two nights later necessitating another front desk call after midnight and a resolution about an hour after that. So much for a restful night's sleep. In fairness, at least the second time, I don't think the neighbor's were being all that loud, but the noise through the connecting door sounded like I was in the room with them. Putting pillows around the base of the door helped a little, but not much. Internet worked OK and meeting service was good. I think they need to address the sound issue but other than that the hotel was fine. August 27, 2014
Rated 4 out of 5 by Great Location Great location. One block from monorail to Seattle Center and light rail to airport. 5 minute walk to Pike Market. Rooms were spacious with modern design. Concierge and front desk staff were attentive. Even the porters were eager to help. Housekeeping could do a little better though. Asked for 2 more comforters for my room and it took them 30 minutes to bring me ONE. When I asked for 1 more, it took them another 30 minutes. Couldn't understand why it took so long each time. August 27, 2013
Rated 5 out of 5 by Hotel staff was wonderful! I brought my family with me to a training conference and spent a few extra days in Seattle. Staff was very attentive to the needs of our two-year old and immediately delivered the crib and supplies upon checking in. Housekeeping staff were very friendly and flexible. Upon checking out, I discovered an erroneous charge for candy we didn't eat from the mini-bar. The desk clerk immediately removed the charge, no questions asked. We had a wonderful stay, and will be back again. September 8, 2012
Rated 5 out of 5 by This hotel is in a great area First time in Seattle, booked at the Westin of course. This hotel was in a great area, within walking distance to everything, and very close to Nordstrom! August 20, 2014
Rated 5 out of 5 by Great customer service We had an issue with a leaking toilet but the staff was quick to respond and when it was not fixable, they upgraded us for the hassle of us having to repack everything and move rooms. We didn't have to ask for it or anything. Convenient location. The valet parking and greeter were very accommodating as well with our sleeping kid when we checked in. They allowed us to stay in the car parked in the front even though they are strapped for space there. Thanks for a great stay! August 31, 2012
Rated 4 out of 5 by Great location, Great experience! We were pleased with our stay. As SPG gold members, we were given a room on the 39th floor that was spacious, had a nice view and had two truly great heavenly beds. The hallways, elevators, floors were a little dated, but the location was prime and staff exceeded our expectations from check-in/out, to the lounge bar and to the restaurant Relish. We had a couple issues, but upon check-out were given great customer service to resolve them. We would stay again in a heartbeat! July 1, 2013
Rated 5 out of 5 by Clean and Comfortable We stayed for 3 nights on the start of our 3 week west coast journey. The Westin Seattle sticks out in my mind as one of the better hotels we stayed at. The room was clean and well stocked with towels and toiletries. The location was great for exploring most of Seattle on foot and the restaurant had decent food, although a little pricey. We even had a box shipped from home with all our hiking gear and picked it up at the onsite Fed Ex store. CON: Valet parking was pricey. September 12, 2013
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