Rated 4 out of 5 by DebinSTL Overall nice hotel
We were in town for the Chicago Marathon and this hotel has very easy access to the train for getting downtown. Overall very nice hotel and as always a WESTIN fan!
October 10, 2012
Rated 2 out of 5 by PAPWWM RENOVATED ROOMS???!!!!
IF THE "RENOVATED" ROOMS FOR WHICH THEY CHARGE A PREMIUM WERE REALLY RENOVATED I WONDER WHAT THE NON RENOVATED ROOMS ARE LIKE
IT WAS JUST PLAIN TERRIBLE
April 23, 2014
Rated 5 out of 5 by BoysClubSkiTeam2013 The Staff made the difference.
Had a canceled connecting flight after a long day, arrived just as the restaurant was closing. The waitress and chef stayed late and cooked for four of us.
February 22, 2013
Rated 2 out of 5 by Gave Tired hotel in need of cleaning
This hotel is in need of a redo. Everything has an old look about it. Very outdated. Bath and shower had mildew. Ligh switch location made lights almost unusable.
October 3, 2012
Rated 5 out of 5 by md11jeff Easy in and out.
Great stay. Nice friendly staff, close proximity to O'hare airport.
July 22, 2014
Rated 3 out of 5 by DallasGuy No club lounge
As a platinum member I was disappointed there was no lounge,
otherwise convenient to hotel (but so are a bunch of others.
June 19, 2014
Rated 5 out of 5 by kvdenison wonderful hotel
very nice hotel - would definitely stay here again
July 28, 2014
Rated 4 out of 5 by PALOALTOVS PALOALTOVS
OK WESTIN FOR AN AIRPORT LOCATION. IT IS AN OLDER PROPERTY THAT IS NICE INSIDE. I WOULD NOT GO THERE ON VACATION, BUT IF I NEED A PLACE AT O'HARE IT WAS FINE.
August 9, 2012
Rated 4 out of 5 by km086 The Westin is a great place to stay.
We enjoyed our stay at the Westin while we attended a karate tournament. The staff was always willing to help us find a good meal and attractions in the area.
August 2, 2012
Rated 5 out of 5 by hawana1949 Very comfortable atmosphere
No doubt it is the best hotel accommodation I had. I am not a new customer but known this hotel since 2007. The staff are very nice and cooperative.
April 21, 2014
Rated 5 out of 5 by Dubie Great pillows and beds
I would like more automatic upgrades as an SPG member, however I keep returning to Westin because it is pleasant, comfortable, and convenient.
April 28, 2014
Rated 5 out of 5 by johnnyjones Handicap Room
My wife needed your facility for a few days,and everything went well.
July 17, 2014
Rated 3 out of 5 by Daveman Small Suites
We used an upgrade 2 stay in a suite as we had our 2 kids with us. The suite is TINY. compared 2 many I have stayed in. Otherwise the hotel was nice.
February 9, 2013
Rated 4 out of 5 by Ron28 Westin O'hare review
I was not recognized as a platnum member until I had been checked into the hotel. I asked about an upgrade and the answer was we have a King for you.
May 25, 2013
Rated 3 out of 5 by Bill Room Service
the food was generally good. Couple of annoying mistakes - one breakfast you forgot the bread; another meal there was no butter for the dinner rolls
May 18, 2013
Rated 5 out of 5 by Frank2796 This hotel was perfect for our event.
This hotel has everything we needed for a successful clinic. The room was perfect, and the ballroom was large enough to handle the 500 participants.
December 11, 2012
Rated 4 out of 5 by Ak2013 Stuck during a layover
The staff was very accommodating. We had a 36 hour layover. They allowed us to check in at 10am and leave at 4pm. And the shower head was amazing!
February 10, 2013
Rated 5 out of 5 by Fran0502 Great stay as always
Everytime I come to Chicago, I stay at the Westin Ohare. Always a great stay!
July 8, 2014
Rated 4 out of 5 by DeniseJ This hotel has great staff members
Every staff person I encountered was extremely friendly, and willing to go out of their way to accomodate my needs. They are very guest oriented.
January 6, 2013
Rated 3 out of 5 by Kyle Ready for update
Nice location but ready for update. Furniture in room (desk) uncomfortable compared to other westin properties. Bar was subpar and not inviting.
October 26, 2012
Rated 4 out of 5 by PFGF84 Restaurant
Waited to be seated for about 5 min. The restaurant staff was snob and not helpfull. I gave up on eating there because they made me feel so bad.
April 19, 2013
Rated 4 out of 5 by AKM11 Good Stay For Business
Large comfortable rooms. Shower was pretty poor in terms of water pressure but otherwise good place to stay for a night or two for business.
February 12, 2014
Rated 5 out of 5 by Trojan Business meeting place
Hotel is very convenient for business meetings. Easy and efficient pickup and return to airport. Meeting rooms are well maintained and staffed
June 16, 2013
Rated 5 out of 5 by peach This Hotel is huge, very nice, pool very small.
This Hotel is huge, very nice and clean, but pool and spa is not nearly big enough for the ammount of people. Staff was very nice and helpful.
August 1, 2012
Rated 4 out of 5 by Caselaw37 First TImer
First time staying at a Westin property and I must say I was very happy with the friendliness of the staff and the cleanliness of the hotel.
August 9, 2012
Rated 2 out of 5 by Greg444 A/C in room didn't work!!
A/C in our room was poor I would never spend this kind of money to sleep in a warm room!!!
June 21, 2014
Rated 4 out of 5 by cahm Food choices
Limited food options. Menu prices high.
July 19, 2014
Rated 3 out of 5 by ericka79 Information
When I made my reservation no one notified me that there was construction going on, untill the loud banging noise woke me up to early.
January 13, 2014
Rated 5 out of 5 by princessa51 Need restaurant
The hotel is great. Only downside for me is the restaurant. I have eaten there 3 times in the past year and each time was disappointing
December 30, 2012
Rated 5 out of 5 by Robert52 Westin O'Hare
The hotel is great but the cost of the restaurant is a bit high. It would also be nice to have an upright bike in the fitness center.
April 22, 2013