Rated 5 out of 5 by WendyGail Beautiful hotel off the strip
Great hotel after a week on the strip. Beautiful property - room, pool, spa, everything. I really enjoyed it and would definitely stay here again.
September 15, 2013
Rated 3 out of 5 by alexcfg food was not good
the food at the sushi place was good, service was excellent, however, the room service food was ok. need to improve. no much options to eat anyhow
November 2, 2012
Rated 3 out of 5 by Notimpressedatall123 Beautiful. That's it.
Very pretty resort. The spa was closed. The lake and beach was closed. Service was slow and not as friendly as most Westins. I don't recommend.
July 26, 2013
Rated 5 out of 5 by DeeVee2704 Weekend Getaway
This place was fantastic! Every single staff member at the hotel was very friendly and very helpful. The pools and the facility were excellent!
July 23, 2013
Rated 4 out of 5 by Skihut Westin Lake Las Vegas
The hotel theme and amenities were not of interest to us.
The mattress was wet and the hotel staff needed to replace it.
The food was not great
January 1, 2013
Rated 5 out of 5 by LaNell67 Hotel has a GREAT staff
Staff is helpful with a smile, resort is quite except by the pool area, food is fresh, room service is GREAT. View of the lake is beautiful.
July 16, 2013
Rated 5 out of 5 by Chuck13 Excellent experience as a new Platinum member.
Our first night & stay as a Platinum member was excellent. The staff met all of our needs. We will return to this hotel in the near future.
May 21, 2013
Rated 5 out of 5 excellent service
The staff was extremely courteous, perso nable, friendly and attentive. Best experience I've had in a vegas hotel. Keep up the great work.
February 12, 2013
Rated 5 out of 5 by Herman12 We enjoy our stay at Westin
The hotel has surpassed our expectations and we definitely will return and recommend to our friends to come to experience this great hotel
February 20, 2013
Rated 5 out of 5 by BigA Great Hotel
Great hotel. I do travel a lot and its a great place to get away and relax. Would go back in a heartbeat. I might just do that in October.
September 6, 2012
Rated 5 out of 5 by Suarez21 The room was clean upon check in, bed very comfortable
We have always loved this hotel, rooms are great property is great, but a little expensive for the location even with a locals discount
October 11, 2012
Rated 4 out of 5 by Cyndi The hotel was overall really great.
The hotel was overall really great, however, the ice machine on the floor that I was staying was out of service for the entire 4 days.
November 21, 2012
Rated 4 out of 5 by Mosa11 Incredible place to stay!
I have stayed in many hotels and this has been the one I have enjoyed the most. It's beautiful! The food has been amazing too!
July 26, 2013
Rated 4 out of 5 by scubadiver Very nice resort
Something for all at this report. Great for families and romantic getaway. Staff was very courteous & friendly.
October 29, 2013
Rated 4 out of 5 by Nitchi Beautiful Hotel
We have stayed at many Westin Hotels, Resorts, and Villas. This is one of the most beautiful for us so far. Our kids loved it.
August 27, 2012
Rated 3 out of 5 by Greg Strengths & Challenges
Room not ready till 8 PM, although I arrived at 4 PM. Said would call me when room was ready, but never called. Had to approach reception myself a second time. Noticed others having same issue.
Pool closes at 6, but staff asks you to vacate pool around 5:30. Seamed like staff members at pool more concerned about going home on time then servicing guests. Saw others too were annoyed by this.
Out of towels at 4:20! Said more coming and would hand deliver them to me pool side. Never did. Had to take up with Management. Patrick accommodated me personally with Room Towels instead which worked for me.
Staff out front via parking were wonderful. Opened doors for you every time both car and hotel. Always made sure you felt welcome and accommodated. Focus is always on the guest.
Grounds are wonderful and beautiful. Very relaxing at any time of day. Family Friendly resort.
Room was fantastic. Clean and comfortable.
Upon check out, never asked how my stay was.
Gold member, but guest receipt says I “earned at least 0 Starpoints for this visit”
Areas for improvement. With some effort and a little more focus on customers this place has something to offer everyone.
April 6, 2013
Rated 2 out of 5 by celly unhappy
Room was not ready to check in by 4:30 pm and assigned me to the room not cleaned.
And Tv remote was not even working.
August 6, 2013
Rated 4 out of 5 by Travel71 Pretty Hotel
Better for families with small children than for people that want to be closer to Vegas. The pool was fun. Lots of kids!
August 14, 2012
Rated 5 out of 5 by BMR67 Fabulous Hotel
What a beautiful resort! A nice change of pace from Las Vegas strip. I will definitely come back.
November 8, 2013
Rated 5 out of 5 by ALBS Great Weekend
What a wonderful hotel. It si like the Jewel in the desert. Great getaway from all of the pressures of weekday life.
May 7, 2013
Rated 5 out of 5 by Chelbe Can't wait to return!
Worth the drive.... 20 minutes from Green Valley and 30 min from strip. Pools are fantastic. Service is A one!
September 1, 2012
Rated 5 out of 5 by RoadWarrior29708 A hidden treasure
This may be one of the best hotels in the SPG family. Beautiful scenery, outstanding landscaping and features.
January 4, 2013
Rated 2 out of 5 by aban4 not goog at all
i was there couple times when it was managing by another company and was not like that,
August 5, 2013
Rated 5 out of 5 by ilaltix21 great resort to stay for a getaway
every staff member at the resort gave top notch service to me and my family we cant wait to go back
August 4, 2013
Rated 5 out of 5 by popster This Hotel has is truly restful, only 17 miles to the Las Vegas Strip!
A lovely oasis away from the hustle and bustle of the Strip!
December 6, 2013
Rated 5 out of 5 by 14red great place
wonderfull resort, great service, excellent staff that went out of their way to serve you.
October 3, 2013
Rated 5 out of 5 by Caldum Very nice
The vents in the room need to be cleaned and the tiles in the bath rooms in the corners look dirty
November 26, 2012
Rated 5 out of 5 by Griswalds Nice escape from the strip
The hotel was wonderful, we enjoyed everything, especially the pool side service (drinks & food).
June 4, 2013
Rated 5 out of 5 by JSR56 A true vacation
My wife and I truly enjoyed our stay at your hotel. It was relaxing. The staff was outstanding.
July 23, 2013
Rated 5 out of 5 by FWilson01 The Westin is fabulous
Thank you very much for a great stay. We felt so welcome. We can't wait to return in February.
August 22, 2012