Rated 5 out of 5 by RLee1531 Great Resort In a Good Location
Stayed at the Westin on Cape Coral for a long week-end, enjoyed the full size kitchen, living room and bedroom with great screened porch overlooking the water. Would highly recommend!!
June 11, 2013
Rated 5 out of 5 by RomeoJuliet 5 Stars all around!!! :)
This was the absolute best Hotel / Resort experience ever! My wife and I honeymooned here & The Westin exceeded all expectations easily. The staff is amazing. The rooms are spectacular and the views are astonishing! The Westin @ Cape Coral is simply a dream come true! My wife & I will forever cherish the memories of our stay.
June 9, 2013
Rated 5 out of 5 by Moons1 AMAZING Weekend-wonderful staff
This is an amazing place, perfect for a weekend getaway or a honeymoon! The staff was amazing and went out of their way to make sure all guests had whatever they needed. SPOTLESS! Will definietly be back!
June 4, 2013
Rated 5 out of 5 by Chris Extremely Friendly and Courteous
We spent a week at this resort (as it is not just a hotel) the end of May and the staff (especially Anna) went out of their way to make sure we were comfortable and enjoyed our time on property. They are extremely pet friendly as our dog Toby was greeted almost every time we walked thru the lobby and most of the time with multiple pets and treats by the hotel staff. The suite was well appointed with many of the items needed to enjoy a longer stay. The onsite restaurant was nice and the water taxi service to Fort Myers Beach was excellent with the tour guided by Captain Kelly & Captain Candy who made sure that we were well informed and entertained on the water. The main pool was busy on the weekend but very quiet during the week. I would definitely recommend this Westin and will be looking to return with some other friends later this year as I want ot share the experiences we enjoyed here along with the great views of the water from our room.
June 3, 2013
Rated 5 out of 5 by RR80 Perfect!!
We had a wonderful stay there.
June 3, 2013
Rated 5 out of 5 by Julie14 One of the Best Hotels we've ever stayed in
I used to live in Ft. Myers, not too far from Cape Coral. The Westin was not there when I left the area 10 1/2 yrs ago. It was a pleasant surprise to find! My husband and I have 2 teenagers that brought friends with them. Everyone had a great time. Beautiful Hotel with beautiful 2 and 3 bedroom suites. The suites were very spacious and provided very nice appliances, all the cookware we needed to cook breakfast and dinner. It had a washer & dryer which came in very handy especially with teenagers. I enjoyed the fitness facility and pool area. It was very nice sitting at the bar overseeing the water with a full moon. I couldn't have asked for a better place to spend Memorial day weekend. Everyone on the staff were very nice and helpful. As we were leaving, the teenagers asked when we will be back? That was a first. Usually, we have to worry about keeping them entertained. They even enjoyed sitting on the back balcony of our suite listening to the pool area music and overseeing the water and all the boats. We all haven't enjoyed our vacations that much in a very long time. It also made me miss the area. We will be back!
May 30, 2013
Rated 5 out of 5 by Monique Absolutely Awesome Stay
My husband & I stayed for our anniversary and it was absolutely wonderful! From the moment we drove onto the property to the second we checked out, we were treated like royalty. We frequently travel and usually stay at other chains, however, the treatment we received at this resort was exceptional. We were greeted (by name) when we came down to the lobby, greeted while in the pool and always with a smile. My husband and I both were most impressed with Mike! From the very second we stepped out of our car he was right there he told us about the amenities, showed us around the resort, talked to us about the area and even offered us his services on ANYTHING we needed! He was the best. All of the other guys were great as well, he was just the most genuine & caring we had ever experienced! Nothing phony about him! Even as we were about to check out, he made sure we had all of our chargers for our electronics & even helped me put my snacks in a grocery bag! The best! Overall we had a wonderful stay and I will come back every time I am in the area! We never write reviews and my husband asked me several times to make sure I write this one and be sure to mention MIKE!! Thanks everyone for a lovely anniversary weekend!
May 30, 2013
Rated 5 out of 5 by GOPAL ABOUT MyY STAY
Please award all the staffs from enterance of the resort to my king room suite. Please give awards to the gate keepers, front desk,restaurant kitchen,room service ,valet and the surroundings. Very helpful,cheerful and very informative about the property quickly without going thru any type of itinaries to read. All the staffs provided excellent service and I will come back to this resort to stay and maybe would like to have life time deal.
May 30, 2013
Rated 5 out of 5 by Pat46 In house restaurant
The only thing that to us that was not spectacular was the food at the restaurant. I had the tenderloin of beef and has difficulty cutting it and could not eat it because it was so tough. My husband had the grooper and he said it was very dry. Would not recommend the restaurant on sight.
May 30, 2013
Rated 3 out of 5 by Suzi123 Clean Hotel - fabulous location
We stayed here on memorial weekend, and this was not the first stay at this hotel, we regularly stay at when visiting my family, however this weekend we encountered very rowdy, drunken adults in the pool and around the pool area, which we really did not expect and had not been our experience on previous visits. We were disappointed.
May 29, 2013
Rated 4 out of 5 by Jmedi Tris hotel is very nice
My stay was very good. Thanks
May 28, 2013
Rated 4 out of 5 by Omar My stay
The Hotel location and overall looks and quality were all excellent, the room I had was large and the full kitchen, separate living and sleeping areas were great, the bathroom was very large also. The Hotel was overall excellent, and I loved the room, very little noise and it was large with the full size kitchen area, I had a great time in the room. The gov't rate was also excellent, and the quality of the Hotel was also excellent to include the pool, gym and amenities. The only issues I experienced were with the restaurant, the breakfast menu was horrible, and they seemed to not be able to be flexible, I just wanted plain old ham and cheddar omlete and they seemed to not be able to make it without burning the eggs, and I asked for French toast, which was horrible, they advised me they could not make regular French toast only nasty gluten free French toast. The omlete was burned and there was very little ham or cheddar in it, I counted 4 very tiny pieces of ham and complained to the waiter, but she seemed to be having a bad day and didn't seem to care.
May 28, 2013
Rated 5 out of 5 by Jason Great Experience
Every potential challenge that came up was met and overcome by an extremely hospitable and well trained staff. For example, our room wasnt ready at the time of check in, but the front desk made sure that we were satisfied. They even extended our check out time. Also, our neighbors were a little loud and unruly, but the Westin staff addressed the noise. The hotel exceeded my expectations and can't wait to return. Thanks!
May 28, 2013
Rated 5 out of 5 by KPFL Awesome Experience
Beautiful hotel, superbly appointed, located in a wonderful coastal area on the beautiful west coast of Florida.
May 28, 2013
Rated 5 out of 5 by Familyof4lauderdale Outstanding Property!
Being a Platinum level and devout SPG Member for many years, I wanted to share my outstanding experience at the Westin Cape Coral over Memorial Day Weekend. I brought my wife and two children. The pool was a bit crowed, but expected. Still were able to find chairs and had a blast with the music, DJ, and events. Even got in some outdoor ping pong. Resort was pristine and staff were all smiles form check in to departure. They help make the break that much more enjoyable! Food and happy hour was excellent. Loved our sunset views and beautiful bay views every day. Already booked to come back for a longer stay this time over 4th of July. Great job Westin team!
May 28, 2013
Rated 5 out of 5 by Junaid07 Memorial Weekend Stay 2013
Simply superb. Great location, great resort but best of all excellent service. I was amazed at the consistent friendliness of the staff. My family and I had a wonderful time enjoying the surroundings, kayaking, fishing, biking etc. Very nice restaurant on the property as well. Overall an excellent place and I plan to go back
May 28, 2013
Rated 5 out of 5 by Lisa Great Views
Wonderful views and love the Nauti Mermaid Bar. The room was fantastic. The battery on our smoke detector went dead about midnight on our first night stay but the staff replaced the batteries and did so very quickly.
May 28, 2013
Rated 5 out of 5 by SJJ402 Wonderful
This Westin exceeded my expectations, everything was new and clean. The food in the restaurant Marker 92 was outstanding, fresh seafood and the chef knows his fish and how to prepare. Must go back!
May 25, 2013
Rated 4 out of 5 by Tonymanc Good Rooms Poor service in restaurant
My wife and I stayed here for the last night of our Florida trip for a little bit of luxury. The room 1114 was excellent and very quiet and the bed extremely comfy. Our gripe is with the Nauti mermaid as we went for inner at 8.15 pm only for the waitress to advise us waitress service was over and we would have order and eat at the bar! This just isn't good enough Westin and spoilt our stay. The barman was great and provided great service but we had to eat under ceiling fans when we wished to dine in the open air.
May 24, 2013
Rated 5 out of 5 by Catfish Nice security. Pleasing to the senses.
The food was exceptional. Nice pool facility. Television a little tricky for older folks. Every staff person spoke to us and very friendly.
May 21, 2013
Rated 5 out of 5 by DennisB Had a nice anniversary weekend
We stayed in the mariner suite with our small dog and had a great time. Arrived by boat. Decent meals. Fun to bike around there. Quiet streets. Overall nice place in Cape Coral.
May 20, 2013
Rated 5 out of 5 by HappySPGer Super hotel and staff
We travel to Cape Coral frequently. We never stayed at this hotel before because the prices are generally much higher than other hotels in the area. I found a really good price on westin.com and booked a standard room. When we checked in, the first room we were offered had been smoked in...not unusual these days even in a NO SMOKING hotel. When we informed the front desk, the Manager offered us a free upgrade to a much more expensive one bedroom...much better...no smoke residue. Great room, very clean and in great shape with wonderful river view.
We will be back!
May 19, 2013
Rated 5 out of 5 by AnnC Great place to relax and take a deep breathe, enjoy the view.
Step out of your car and meet the friendliest, most hospitable man ever, Michael H. Take note girls, he looks like Joey from the show Friends. He will make you feel special and oh so welcome....Joey your the best!
May 14, 2013
Rated 5 out of 5 by Jessica27 Great family getaway
AMAZING hotel, extremely comfortable. Only complaint is that our waitress at the Nauti Mermaid was never present. Other servers had to fill in for her, and I had to go seek her out to pay my bill. Other than that our stay was perfect! Will definitely be coming back.
May 13, 2013
Rated 5 out of 5 by mj24 Great Stay
I have never given a review of any hotel before, but we enjoyed our stay so much that I felt compelled to give one this time. We booked this hotel as part of a flight/vacation package and everything was above our expectations: the hotel was beautiful, rooms/hotel were very clean, staff were exceptionally friendly and we loved the location. It is a bit away from everything, but we were okay with that since it made our stay that more relaxing. Also enjoyed the few meals we had at the on-site restaurant. Although the main pool was a bit small, we did spend a day at the other two which are within walking distance.
Thank you to Matt and Raquel for their extra friendly service upon check-in and upgrade request.
May 8, 2013
Rated 5 out of 5 by BozemanTraveller68 Excellent Property
Beautiful property on Marina. It is a short drive to Sanibel Island. I was upgraded to a two bedroom suite and it was well appointed, in great condition and clean. Staff was friendly and helpful. I would highly recommend.
May 7, 2013
Rated 4 out of 5 by Powerloli Close to Sanibel and Captiva
Nice resort close to Naples, Sanibel and Captiva
May 6, 2013
Rated 3 out of 5 by RioD Noticeable Decline Since Ownership Change
Our last two visits have been somewhat disappointing. This visit, the daily room service was below par. Supplies (e.g., shampoo, soap, coffee filters) were not restocked daily. The restaurant, Marker 92, was a large disappointment. On a relatively slow night, the food orders took an inordinate amount of time to arrive. We will likely be exploring other options next trip to Cape Coral.
May 1, 2013
Rated 3 out of 5 by rocky54 Hidden fees.
I recently stayed at the Westin in Cape Coral. The hotel was originally condos and converted. The location was very nice and quiet and the marina was lovely, but I think that had a lot to do with the time of year and occupancy could not have been more than 20%. There were no more than maybe 15 people at the pool each day including us. Being a Starwood Gold member and Timeshare owner our rooms were supposed to be upgraded. My disappointment started when we checked into our rooms (2) I had asked for adjoining rooms and we were told that there were none available. Then our rooms were facing the canal side and not overlooking the pool or the marina. The beds were not the usual heavenly bed that I was looking forward to. There was no tub in the bathroom The carpet was dirty and lots of loose dirt and plastic and other items on the floor. On our way out to dinner I spoke to the front desk clerk and the Housekeeping manager was there. I told her about the condition of the room and she said that she would send someone up immediately to clean it. When we returned from dinner the carpet was minimally better and the same plastic stuff was still on the floor just moved to another area. I called again and they sent up a very nice young man who vacuumed and swept the floors. The carpets were extremely spotted and dirty and he did clean some of the spots with carpet cleaner. He mentioned that the past 2 weeks were spring break and they had to replace many of the carpets. Well, if that was the case they could have certainly found us better rooms with so few guests. They also did not have a club floor or club lounge. Very disappointed in my Starwood experience. What really topped it off was when I checked out and they added a 16.65/day Resort fee and 2.70 Tourism fee PER DAY on top of the room and tax fees. Would not recommend this hotel as a Starwood Property.
April 28, 2013
Rated 5 out of 5 by PaulSC Cleanest hotel I've stayed in
The hotel was very clean and the landscaping was tropical. It was clean everywhere- from the rooms to the elevators, lobby and exterior areas. I don't know how they do it. Also, the boat shuttle to Ft Myers Beach was great.
April 27, 2013