The Westin Bonaventure Hotel & Suites, Los Angeles

  • 404 South Figueroa Street
  • Los Angeles,
  • Californie
  • 90071
  • États-Unis
  • Carte

Chambres et tarifs

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  • Pour des séjours de plus de 90 nuits, veuillez appeler le +(1) 866 539 3446.
  • Vous pouvez réserver un séjour jusqu’à 550 jours en avance.
  • Veuillez vérifier les dates.
1 chambre 1 chambres , 1 adulte 1 adultes , 1 enfant 0 enfants
Rated 4.1 out of 5 by 864 reviewers.
Rated 4 out of 5 by Great place - but I really miss the old heavenly shower I love this hotel, and the fact that it's self-sufficient with plenty of dining options onsite, so I don't have to traverse the streets of downtown LA in the evening when I need a late dinner. The rooms are beautiful - the heavenly bed is fantastic. The floor-to-ceiling windows offer great views. The only thing I flat out don't like are the shower heads - they replaced all of the old, awesome, powerful heavenly shower heads with ones the give you a very light rain in a little square, so you're either under the square, or you're not. Weak water pressure, not my preference to start my day, but I deal with it because the good features outweigh the frustration of the lame shower, and platinum status has my SPG loyalty. August 16, 2013
Rated 4 out of 5 by Great Hotel But; Great Hotel but, I asked a couple times for a special need and it was not ful-filled. August 15, 2013
Rated 5 out of 5 by Member Attending 2013 SRF Convocation Our Convocation takes place every year at the Bonaventure. After 29 years, the hotel staff feel like family. They generally go out of their way to ensure our activities are successful and the accommodations and facilities are comfortable. It is an ideal situation. The hotel management deserves much credit for understanding the importance of this event to our organization and encouraging staff members to make us feel at home, as if we are truly appreciated. August 14, 2013
Rated 5 out of 5 by Excellent Staff The front desk and housekeeping staff at this hotel are so welcoming and attentive. I stayed during a busy period and yet they were always smiling and helpful. August 14, 2013
Rated 4 out of 5 by Location Hotel is located well. Lots if meeting room and eating options, August 13, 2013
Rated 5 out of 5 by Always a superb visit Thank you for great service. I had not been to Bonaventure since 2011 and thought the reonvations were great. August 13, 2013
Rated 5 out of 5 by very good everything all the way from start to which was at check in to check out it was so easy goin. i ad my reserv.. the check was busy but i can understand being in such a nice place no problems., i would like a preferred gust card soon?? thank so much all for the wonderful experience August 12, 2013
Rated 5 out of 5 by Outstanding Customer Service I was pleasantly surprised by this hotel. It is beautiful, very clean, the room was outstanding, the food was incredible and the staff was over the top! I will definitely recommend this hotel to anyone and I look forward to staying again. August 12, 2013
Rated 1 out of 5 by Check-in a Disaster I was staying for one night and I spent one and a half hours lining up just to check in. And instead of adding clerks to deal with the backlog, clerks went off duty at the peak leaving one or two clerks to manage. My one evening visiting a friend in LA was significantly impacted by this terrible waste of my limited time. This will be my last stay in this hotel. August 12, 2013
Rated 4 out of 5 by July 2013 Stay The Westin Bonaventure is a great place to stay. While the rooms are comfy and orderly, the staff is always happy to help; my only critism would be regarding their gym and room service menu. The gym equipment is dated (the Sheraton Brand tends to have better equipment) and the room service menu offers very few health choices for full meals. I would recommend this hotel to all my colleagues but felt it necessary to comment on the above after staying there over 75 nights this year. August 12, 2013
Rated 5 out of 5 by feedback When I checked in the phone and the clock were not working - it was fixed immediately. Later that day the safe failed - response was great and was fixed within the hour. Many thanks!! August 12, 2013
Rated 3 out of 5 by Overal is a nice Hotel I just want to say thanks Ricardo at the Front Desk, he was pleasant and all the time on brand . August 12, 2013
Rated 5 out of 5 by This hotel represents classic L.A. We love this hotel! We discovered the Bonaventure over 30 yrs. ago and have returned many times over the years. We love the sleek modern feel of the hotel. This last visit we were upgraded to a suite that gave us a birds eye view through those beautiful floor to ceiling windows that we love so much. We look forward to returning for our next L. A. adventure. August 12, 2013
Rated 3 out of 5 by Disappointed This hotel was definitely not what I was expecting. Check in was fast and friendly. Got up to the room and was disappointed in how clean it was.. Or more like wasn't. First, the bathroom smelled like they hadn't cleaned it. It smelled of mold. Second , I noticed there was red stuff splashed on the wall that they didn't clean off from the previous guest. And I understand carpets get stained, but the stain on the floor looked as though they hadn't even tried to clean it. And after a night out, I returned to my room and the keys no longer worked on the room. Even security tried to use it and it didn't work. They had to let us in and bring a new key up- not what you want at 2am. I understand its downtown LA and it costs to park everywhere, but you would think they would discount the rate for hotel guests. It felt like I paid for a 4-star hotel and got a 3-star room. August 11, 2013
Rated 5 out of 5 by This hotel has unique features Unique four podded structure of the hotel Floors can be reached from any of the pods Has a beautiful patio with pool & garden area A number of restaurants on the Premises Also, close to shopping & fine dining closeby within walking distance Have stayed here for the last 10 years!! Luv it August 11, 2013
Rated 5 out of 5 by PERFECT STAY FOR SRF CONVOCATION This is my second year in participating in the SRF Convocation. My stay was comfortable and memorable. I will be back next year, Thank you. August 9, 2013
Rated 4 out of 5 by business stay Consistent service. love the starbucks coffee in my room. Happy employees all around. August 8, 2013
Rated 5 out of 5 by Great hotel...after you finally check in First impressions were not great, valet was full, so was told I had to self park in a parkade across the street for $37 a night, then line at check in was huge so took 25 mins even in the SPG preferred line to check in. After that however, cannot say enough positives about the place or the staff. Ken, who checked us in was excellent, really helpful for any questions I had (it was actually Ken who checked us out as well, and thought from a customer service standpoint, it was pretty good he remembered my name the next day)We had a snack in the bar in the lobby, and ate in the restaurant upstairs later that evening. service at both was fantastic. We also had a roll away bed in our room for one of our kids which we needed some additional bedding for. Guest services had someone at our door within maybe 3 mins max of us calling down. Room was great and service was too would definitely recommend this hotel to anyone August 6, 2013
Rated 4 out of 5 by slow check-out My stay was very good until the check-out experience. there were three stations manned, some with two personnel, probably training involved. I had no problem with this, however, I waited in the preferred guest line for over 5 minutes before anyone recognized my presence and began my check-out process. Then, the computer was unresponsive at the preferred desk which was unmanned until the agent came to assist me. he also had to go down the line at the desk area to obtain the printout of my bill. The printer was not printing properly so I requested that he e-mail me my bill, but he could not find my e-mail address in my profile. I checked the web soon after this (maybe 10 minutes later) to check that my address was entered and found that it was there. August 4, 2013
Rated 4 out of 5 by 40$ for Parking We should have some discount on parking ,I pay 80 for room ,pay 40 for parking August 2, 2013
Rated 5 out of 5 by Perfect as always From the check in desk to check out everything went smoothly. They layout of the lobby is still alittle confusing to me , but after my 3rd stay, I am getting the hang of it. :) Everyone was polite , and helpful. The room was just right, everything worked and the bed held me like a baby. I did NOT want to get up --(thank you for the late checkout :) ! When I come to Downtown LA, I stay here. Sometime I will visit your other Westins in town . Thank yyou July 31, 2013
Rated 5 out of 5 by Exquisite and Heavenly Beginning with the walk to the registration counter which was breathtaking, to meet your lovely professional check-in associates, who were so friendly. I had a chance to talk to your housekeeping staff and restaurant staff, all who made me feel that I was your only guest and there was nothing they could not do for me. Thank you for having a wonderful Exquisite and Heavenly hotel and staff. July 30, 2013
Rated 5 out of 5 by BEAUTIFUL HOTEL THE WESTIN BONAVENTURE HOTEL IS A BEAUTIFUL HOTEL WITH A FRIENDLY AND VERY HELPFUL STAFF. OUR ROOM WAS PERFECT: GREAT VIEW, SPOTLESS, COMFORTABLE BED AND QUIET - CAN'T ASK FOR MORE. July 30, 2013
Rated 4 out of 5 by Excellent Customer Service... If there was anything wrong or went wrong the Customer Service superceded it all. Great location, great view, great food, and most of all EXCELLENT customer service. July 24, 2013
Rated 2 out of 5 by Did not meet my expectation on Westin Brand Some staff are not friendly, room does not have enough outlet to plug muti cell phone, etc. Bath tab fixture keep fall off, shower head face out side, and wet the floor each time. When encounter issues, no one is eager to help. July 24, 2013
Rated 4 out of 5 by Sincere Staff The Bonaventure is a classic hotel that's still beautiful despite her years....I only wished I could open the windows to the room to get more fresh air but otherwise, the room was nice, the hotel is kept immaculate, and the staff, all the staff I encountered were nice, sincere, and had a beautiful smile on their faces. July 23, 2013
Rated 5 out of 5 by Very nice veiws everywhere you go... Great staff from the Valet ,fount desk and restaurants and bars, all was great service. We had to check out everything because this place was so cool. Our favorite was the rotating lounge on the 34th floor. July 20, 2013
Rated 3 out of 5 by Good Features, room not clean and small The overall hotel had great features and within walking distance to goo restaurants and places. For being a SPG premier member, the room was very small and not as clean as others I've stayed in. It was also by an elevator which I have in my profile not to be near. July 19, 2013
Rated 4 out of 5 by Westin Bonaventre The room was okay. We used our corporate discount. July 19, 2013
Rated 3 out of 5 by Need some improvement Need some improvement in room service and what they charge the customer! July 17, 2013
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