The Westin Bonaventure Hotel & Suites, Los Angeles

  • 404 South Figueroa Street
  • Los Angeles,
  • Californie
  • 90071
  • États-Unis
  • Carte

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Politique relative à l’âge requis

Afin de pouvoir réserver une chambre, les hôtes doivent être âgés d'au moins 18 ans et présenter une pièce d'identité officielle en cours de validité ainsi qu'une carte de crédit émise par une des principales sociétés de crédit. 

Rated 4.1 out of 5 by 805 reviewers.
Rated 3 out of 5 by Average Stay Numerous problems with my room: Refrigerator leaked constantly causing wet carpet Lights out in bathroom Needed to request daily paper as it was absent on a few occasions soap supply was diminished in bathroom and needed to be requested cleaning crew awoke me on multiple occasion early to clean the room. this included them yelling to eachother in the hallways October 19, 2012
Rated 4 out of 5 by Great since remodel! I have stayed at this Westin a number of times. I was not always impressed in the past but since they have completed the remodel I will make this my regular LA hotel again. Beautiful property in a great downtown location. The rooms are small but very comfortable. Many restaurant options on property and close by. The staff was very friendly and accommodation. July 31, 2012
Rated 4 out of 5 by Noise from adjacent room Noisy people in next room starting at 5am. I didn't ask for an adjoining room; the sound separation is very poor. Management gave me reasonable compensation. People in room 2731 shouldn't be allowed back in this or any hotel. The woman sang opera -- badly. The man and the woman conversed in loud voices. First time I have ever had this problem at Bonaventure. November 5, 2012
Rated 4 out of 5 by Concierge I recently stayed at this hotel and had very mixed experiences with the concierge staff. My first dealing was with your double key concierge (I did not catch his name) and I found him to not be very helpful at all. On my second occasion I dealt with another individual (Jorge I believe) who was extremely helpful and very pleasant. Unfortunately on my third occasion I dealt with the double key concierge individual again and my experience was not good. I indicated that my husband and I wanted to visit the Jewelry and Fashion Districts. He gave us directions which resulted in our walking along blocks that did not make us feel safe (my husband and I travel a lot and this is not a common occurance for us) and when we reached the districts we realized that in both cases everything was closed - something the concierge had failed to let us know (it was a Sunday). Fortunately we were able to find a "safer" way to walk back to the hotel. January 2, 2013
Rated 5 out of 5 by This hotel represents classic L.A. We love this hotel! We discovered the Bonaventure over 30 yrs. ago and have returned many times over the years. We love the sleek modern feel of the hotel. This last visit we were upgraded to a suite that gave us a birds eye view through those beautiful floor to ceiling windows that we love so much. We look forward to returning for our next L. A. adventure. August 12, 2013
Rated 5 out of 5 by Best Place In LA The Bonny is the best place to stay in LA. I always used the Bonavista Spa when I am there as a great way to unwind. The Bonavista Lounge is a great place to sit and have a drink - great view. LA Prime is good. The rooms are always clean and well kept, with plenty of space. The parking garage is very efficent and very safe. Overall, a great LA experience. June 19, 2012
Rated 4 out of 5 by Small but comfortable I expecteed a larger room, one that had a bathroom door that copilud be opened with the closet door also open. The bed was very comfortable, pleased to fine the pillows not made from some synthetic fabric but more like feathers. The staff friendly and helpful, except the door man at the Flower entrance who was rude and sarecastic when asked for directions. August 1, 2012
Rated 4 out of 5 by A Wonderful Week End It started with a great experience while making the reservation. Victoria V. was very helpful in finding me a room to celebrate my wife's Bday. We had a wonderful dinner at LA Prime. Maria was our dinner waitress. She was very pleasant and realized it was Kelly's Bday and consequently had a surprise dessert lined up. I highly recommend the Bonaventure! October 3, 2012
Rated 5 out of 5 by Great staff, beauliful facilities, and very good food! To Whom It May Concern, From the moment I started my check-in procedures, the W.B. staff worked to gether to make sure I had a great room and easy parking. The room staff took care of my needs. At the in-ssevices I attended there was always beverages, pad and pens. The food buffet stations allowed many people to eat in a timely fashion. Thank you, John January 28, 2013
Rated 4 out of 5 by Helpful Staff This hotel had plenty of staff available and offered assistance as required. The concierge was very helpful during our stay and assisted us with transportation and suggested activities. Our in room safe did not work at first but staff arrived within minutes to fix. As well, our room key did not work the last hour before checkout (more than one room on our floor had same problem) but again hotel staff resolved the problem within 10 min. Only downfall were the food options, we were unable to get into the revolving restaurant but did eat dinner at the revolving lounge, overpriced for the meal received. The "food court" was also disappointing it appears very rundown and old which doesn't reflect well on the hotel. Overall, the hotel was conveniently located for our stay, easy access to local transportation (bus & cabs), and staff were pleasant to deal with. I would stay again if for the same purpose (Staples Center or Convention Center). February 19, 2013
Rated 5 out of 5 by Awesome hotel! Staying at this hotel made me feel great...Staff were courteous, attentive and friendly. The room had an awesome view of the mountains and I have never slept in a bed so comfortable. Great variety of food places, both formal and informal! Ice machine across from my door was a bit loud and I could hear TV next door for a while. Other than that, great. October 19, 2012
Rated 4 out of 5 by Beautiful vistas, could have been cleaner This is a gorgeous hotel - vistas everywhere. I was surprised that at this price ($350.+), the toilet needed scrubbing under the rim (noticable from the bathtub), old splatters on the bathroom mirror, bobby pin on the floor. Other than that, a good stay. I wish there was a door sweep at the bottom of the door to the hall to mufffle noise and draft. January 3, 2013
Rated 5 out of 5 by Great stay! Came into LA to attend a weekend conference. The hotel was close and convenient to the convention center. It met all my expectations. All staff was very attentive and helpful. It helped tremendously to be able to come back to a clean, comfortable room after a long day. Definitely recommend the hotel. Looking forward to staying again in the future. May 23, 2012
Rated 5 out of 5 by Birthday upgrade What an amazing hotel! I originally reserved a tower suite and when I checked in I had been upgraded to a malibu suite with no extra charge. The hotel is in prime location to many bars and clubs for those seeking a night out on the town like I was. Room service was fast and the food was great! I will without a doubt stay there again if I'm in LA. May 31, 2012
Rated 4 out of 5 by Met Expectations. Would Liked to have been Wowed ! Definite signs of refurbishment within the room (16th floor). Chose the hotel due to its comfortable bed and it did not disappoint! Needed to go to the food court located on the 4th floor. Elevators stopped at 5th & 3rd Floor so it was a bit confusing since signs were not clear. Will definitely stay again due to location and famous Westin beds. October 25, 2012
Rated 4 out of 5 by There is always that one time I have stayed at this hotel nearly every week over the last few months and everything has been perfect or nearly perfect. This last stay was an anomaly, but worth noting. Usually there is great attention to detail, but this stay was different. In this particular room there were sheets with visible stains on them and the room had a funky odor. September 22, 2012
Rated 4 out of 5 by Almost confortable Bedclothes, towels, all stuff is very clean. Bathrobe is really comfortable and made me feel luxury. Several inconvenience were, - Wireless network access suddenly become very slow and I could not enjoy Internet, even I paid $12 for Internet access. - There are no power plug on the desk. - It was soaked in the refrigerator. Change the tray. August 10, 2012
Rated 4 out of 5 by Good location Great staff Average room The staff was always very courteous and friendly. The first 4 floors of the hotel were packed with conveniences. The room was a let down - little on the small side but the real down side was the bathroom. The back counter above the toilet seat did not allow the toilet seat cover or toilet seat itself to be raised without holding it in place. March 25, 2013
Rated 5 out of 5 by This is a great hotel and the staff is exceptional The staff is always helpful from the front desk staff to room service, bell men, etc. The staff has customer service down to a science. Ricardo is always helpful with my needs. Thank you to every staff member, I don't always catch the name, but everyone is GREAT! April 7, 2014
Rated 4 out of 5 Showers needs more water Although I appreciate water conservation, the shower really does not need to leave me with a feeling 'where is the rest of my water'. It's essential for a morning routine to get a nice shower, especially in the Westin ("Heavenly shower") I am expecting something good. Everything else, as expected, nice hotel layout, good breakfast buffet. November 19, 2012
Rated 5 out of 5 by Special Occassion Get Away I reside in Los Angeles and have stayed at this Hotel for Mini-Vacations.. And I'm ALWAYS Satisfied !! It's Amazibg Here!! A Definate L.A. Gem!!! I realize I NEED MORE STAYS!! The staff recently accommodated all my needs for a Birthday Celebration & made sure all my guests were well taken care of!! I would HIGHLY recommend this Hotel!! LJ January 6, 2013
Rated 4 out of 5 by Behind the times I was a bit amazed to find that internet was $13 a day. You can get free internet at your local coffee shop or even a much lower quality hotel. Very surprising that it was not included for your guests at the rates we pay. Otherwise very nice hotel. April 11, 2014
Rated 5 out of 5 by Largest hotel in LA... We did not particularly like the maze of this large hotel but reception was friendly, breakfast buffet was one of the best of any Westin, the suite had a good layout, house keeping did not wake us and we had a good stay in general. What more do you want? April 8, 2014
Rated 5 out of 5 by great location My stay here with my family was exactly what I expected. We had a car and just used hotel as a base. Parking was expensive and only real drawback. Very Friendly staff and great hotel. Did not get to use any of the facilities, but suite was perfect after long days exploring. Rooms clean and staff very friendly in resturant and checkin. July 15, 2013
Rated 3 out of 5 by BAD ELEVATOR SYSTEM Overall the hotel staff and facilities were excellent - BUT the elevator system was the poorest of any hotel I have ever been in. Our convention was in the basement, 2, 3 & 4th floors and the main elevators did NOT go to any of these except 3. I had a walker that I could NOT use easily. Therefore I would NOT go back to the Boneventor. September 5, 2012
Rated 5 out of 5 by Temperature was cold in meeting room! I was part of the CTA group. The temperature in the meeting rooms were too cold. It was mentioned a number of times by others. I know that it is difficult to please everyone one but a little more heat would have made the meeting rooms more comfortable especially since I was in them for the majority of the time. The bedrooms were fine! January 28, 2013
Rated 4 out of 5 by Staff problems This is a beautiful hotel with a lot of history in the great city of downtown LA. First of all on NY Eve they did not adequately staff enough people for Check in. Secondly the staff was rude, maybe it was the tank top my friend was wearing. Parking is $40 which is complete robbery! You pay a premium and still have to pay for parking. January 5, 2013
Rated 5 out of 5 by Hotel was fabulous.......... Loved everything about the hotel with 1 exception. I was attending NTA and our buses that took us to our conference, etc. were on the second floor. The elevator from the rooms did not stop on 2nd floor. You had to get off at 3 or 1 and either go up or down the escalator to 2. Otherwise, a fabulous stay. February 25, 2014
Rated 3 out of 5 by Two different nights. Two issues. Smoke detector started chirping at 3 am. Engineering came up at 3:15 am. Had no spare batteries. Removed unit from ceiling . Awake from that point on. Next visit. Shower handle loose and ready to come off in my hand. Shower faucet leaked and dripped. Engineering called to fix handle and dribble. Hotel is in decline. January 24, 2014
Rated 4 out of 5 by Nice but probably over priced The hotel is pretty expensive for what you get but it's got a lot of history. The valet lost my car one day and I was in a rush so ended up taking a cab, they later comped me a day or two of parking. The views are nice and the location is as well except I don't really like downtown LA. Although it is making some promising changes. June 17, 2013
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