Rated 5 out of 5 by Bayern1 Great stay
Great Hotel in central location. Easy to walk to great Restaurants and all sights of this great city
July 28, 2014
Rated 5 out of 5 by Darcylynn Outstanding Employee
The reason I gave such an excellent review is due to one employee, Adeline Wisernig. We were first given a room that had a full view of an apartment building and only a partial view of Puget Sound. We were extremely disappointed and on the second day I was fortunate to have Adeline help me and she was able to give us the view we had expected from your website.
July 3, 2014
Rated 2 out of 5 by SUPERVILLE MY SEATTLE STAY 2014
ROOM COMFORT: Our Bed Had Used Sheets with blond and back hair on it.
QUALITY OF SLEEP:
THE ICE MAKER WAS OUTSIDE OUR ROOM EACH TIME SOMEINE USED IT! WELL YOU KNOW...
THE GYM WAS IN 3PARTS AND NOT SETUP FOR A GOOD WORKOUT.
ALSO THE POOL AND HOT TUB TILES HAD BLACK GREASY MUCK BUILDUP AS IT HAS NOT BEED CLEAN FOR SOME TIME.
July 8, 2014
Rated 5 out of 5 by Stubee Westin Seattle with pets - 3
We were stuck between a rental lease end and construction completion... with three cats. With just a day of warning we had to find a place to stay, with the furry family.
There were no questions or problems with the the additional passengers and in fact the hotel was very understanding of their "high maintenance" needs. No additional pet fees, extended stay, late checkout made me really want to reach out and thank the hotel and their supportive staff - ohh did I mention great location. I love this part of downtown, great restaurants and lots to do. Very nice bed, soft and supportive. Awesome views of the sound, just for the kitties!
The only bad thing I would say is you are immediately downtown in a large hotel, if your looking for a cheap stay there are other places, but you get what you pay for.
September 8, 2013
Rated 4 out of 5 by HM1282 Good Hotel - Bad WiFi
Nice location with many nice restaurants within walking distance including the pike place market. I stayed in the North tower and had a nice room that was well maintained and as expected from the Westin brand.
Like with some other SPG properties, the in room WiFi offers 2 different options, I chose the higher end service since it was reasonably priced (~$15/day) but I still had little to no connectivity in my room, I ended up having to go to the lobby to get online and get my work done.
May 20, 2012
Rated 4 out of 5 by Jerry65 Wonderful beds
Great roomy rooms with very comfortable beds, quiet. The fitness facility is a bit poorly maintained though,
July 27, 2014
Rated 5 out of 5 by GregB Ahhhhhhh...
From the moment we entered this hotel we were greeted with smiling, friendly, and courteous staff. We didn't mind the slightly longer check-in, since staff treats every client special. Our upgraded room had a spectacular view, was quiet and clean, modern, and the bed was as heavenly as the name suggests. Great location for walking around downtown. Would recommend this hotel very highly.
TIP: Make use of the concierge service! They are fantastic, friendly, and know absolutely everything!
July 26, 2012
Rated 5 out of 5 by addianne The staff was great.
Really enjoyed my stay. Rooms were great. walking distance to may attractions.
July 28, 2014
Rated 5 out of 5 by Header55 Wine Women & Wonderful WESTIN (girls weekend)
Another memorable stay at the Westin Seattle. Everything was perfect for our girls weekend. Amanda at check-in was exceedingly friendly as always, having everything ready for us upon arrival including excellent upgrade. Hotel close to everything we wanted to visit, & staff graciously accommodated all our requests throughout the stay. . including providing both wine & champagne glasses for our stay. Thank you again for everything, we all can't wait to return for another girls getaway!
January 14, 2014
Rated 3 out of 5 by AmyH Just Average
This is not the kind of Westin that I'm accustom to staying in. The hotel is dated...the elevators are shaky, our LG flat screen TV had the worst picture ever and the "dresser" was a tiny little piece that was tucked inside the closet. Virtually no storage for your luggage. The best thing was the location. We had a few drinks in the Relish Bar and the bartender looked like serving customers was hellish for him. This hotel did not live up to the Westin standards that I expect. Too bad.
November 5, 2013
Rated 5 out of 5 by Max2213 Great staff, great hotel !
When we arrived at the Westin Seattle,we were more than a little frazzeled. You see, our bag containing all of our Grandson's birthday gifts as well as our medications had been lost . Fortunately the front desk person( Trevor ),couldn't have been more pleasant, reassuring and even funny. Eventually our luggage was sent to the hotel and thankfully our nerves had been calmed by the outstanding hotel staff. The entire staff was great. What a fine hotel and what fine people work there.
February 4, 2014
Rated 5 out of 5 by HappyVisitor72 the Westin is top notch
Enjoyed our 1 night stay.
July 29, 2014
Rated 5 out of 5 by PumiAnne A very welcome and appreciated respite!!!
We had a frustrating and exhausting 3 days in Las Vegas prior to arriving at the Westin in Seattle. Checking in, returning our rental car and retiring to such a convenient and comfortable location was very much appreciated and made it very easy to get around and enjoy the beautiful city of Seattle.
July 11, 2014
Rated 3 out of 5 by Jeanie55 Cost are high for benefits you receive & room was very dusty
There are extra costs for things that are normally provided for free in most hotels, such as use of the refrigerator and use of the internet connection. I should not have to sign up to be a member in order to use internet.
My room was not as clean as I would have expected. There was a blue ear plug on the floor by the bed during my stay (it was not mine). It was never picked up for the 2 days I allowed the cleaning staff to clean.
June 2, 2014
Rated 4 out of 5 by Jimbo59 A little dirty in public areas
The rooms were clean, but I was in the lobby area twice and both times found the chairs to have crumbs, used napkins, etc. on them. This area needs more attention.
July 23, 2014
Rated 5 out of 5 by TominMA Best Staff
From the moment I checked in the staff at this Westin exceeded my expectations for customer service and friendliness. I would stay there again in a heartbeat!
July 23, 2014
Rated 5 out of 5 by JerseyGirl67 Heavenly Stay
My overnight stay at Seattle Westin was outstanding from start to finish. The Reception Desk greeting by Nicole made me feel special---recognized my SPG, gave me an upgrade for a small fee, a room with a beautiful view of Elliot Bay, and offered me a 2 p.m. checkout, which made my 11 a.m. appointment so much easier. My room was spotless; the bed...so comfortable, I also appreciate the complimentary bottle of water, as well as the coffees & teas. Look forward to my next visit.
March 12, 2014
Rated 5 out of 5 by 3tsmom great location
This is a perfect place to stay if you go to Seattle..Just loved it..
July 27, 2014
Rated 3 out of 5 by PlatinumTim This hotel needs improvements
This Westin is not as updated as most are and needs a facelift. But even more concerning is the service which is independent of the looks. The last 2 times I visited the rooms had not been totally cleaned. And each time the lobby bar is a mess - this time when I sat at the bar the 3 glasses and snacks the previous person sitting there had were left there for 30 minutes after my drink was served! Let me know if you want to see a picture of that.
May 20, 2014
Rated 2 out of 5 by SEJ2012 Ouch
I love Westins -- but this one is vastly in need of a recommitment to quality service. Folks were generally nice -- but the restuarant was closed in the afternoon, the food was poor (crunch/soggy Salmon is not a good thing), service express folks didn't answer the phone timely (what's the definition of express), I checked into a room that hadn't been vacated yet (it is fun walking in on someone), I took your green offer for 500 extra points if i agreed to forego maid service -- but the maids came in and cleaned anyway...there's more, but I think you get the picture. So, I'm sure you guys will get it together sometime in the future -- it is a great location and has the Westin brand behind it. But come on hotel leadership, get your stuff together. Nex time I'm in Seattle, I will be staying somewhere else.
July 14, 2012
Rated 5 out of 5 by drea411 There for business, but it seemed like a vacation
I was at the Westin Seattle for a business event, but the location and great service made it so enjoyable that it seemed like a vacation. The concierge recommended several great restaurants and actitivies that fit right in to our "down time" and made the stay really nice.
My only disappointment was the exercise facilities. The equipment (cardio and weights) are divided into two seperate rooms. The weight room was very small that it seemed crowded when it was occupied by 3 people.
June 4, 2012
Rated 3 out of 5 by Lloyd47 Great location
Great location for exploring the town. The restraunt has limited menu but friendly staff. The room wasn't clean. Had bobby pin on floor and an empty water bottle on the floor. It smelt musty.
July 20, 2014
Rated 5 out of 5 by ckjones12 September in Seattle
The staff are wonderful at this hotel. When I checked in, we discovered that my reservation had not been recorded correctly. Fortunately, I had the email indicating the correct reservation that I originally made and the manager quickly righted the wrong. I appreciate the service. I do wish there was a coffee machine in the room so I could make my own tea - but alas...maybe one day. The self park was full throughout my stay which was a bummer, but everything worked out in the end.
September 25, 2013
Rated 5 out of 5 by Judy Customer Service is the best
I was immediately greeted with a smile at the reception desk. I explained I was a bit early for check in, but the gentleman behind the desk said he might have a room for me. And, he did! The room is beautiful, clean, and the sheets are fresh. The view at the North Tower is beautiful. I can just sit next to the floor to floor windows and star at the sight! The concierge was very helpful and knows my needs as a weekend traveler. I am grateful I made it here this spring weekend. : )
March 24, 2013
Rated 2 out of 5 by Carlos15 Entire Facility Should Review Expectations
Washington DECA was honored to have a stay at the Seattle Westin Hotel,but soonly that honor diminished into a burden. The Elevators were full and tiresome to wait on. I personally thought that front deskmen should rise their cheeky butt off their chairs, manage the elevators and RUSH people to the bottom if the elevators are full. Stopping at each individual floor is unsafe for loading capacity and security purposes. The bathrooms do not have all the amenities that one should have such as soap and bathroom deodorant. The staff had complications with assigning rooms, and in general wasted our time. I would not recommend this hotel to anyone unless these problems were attended to in a proffessional and timely manner. I also felt that the "Guest" wasn't put at a priority, but the paychecks of employees were.
October 30, 2013
Rated 5 out of 5 by Safiro Great Accomodations
The accommodations were great, everything was in order and the front desk staff was extremely helpful as I had some issues with my bill and payments. They were corrected to my satisfaction after much work on the front desk staff's behalf.
July 16, 2014
Rated 5 out of 5 by Ibby Loved the staff's responsiveness
My wife and I loved the helpful attitude of all the staff members with whom we interacted, from the bell folks, the reception desk, the concierge, the Express Service. Everyone was helpful and courteous. We would definitely stay there again.
July 15, 2014
Rated 4 out of 5 by RJB1960 Good, but not great
VERY comfortable bed. Housekeeping kept forgetting to refill the coffee supplies and the coffeemaker shoots coffee everywhere but in the cup. For a premium hotel in one of the world's most connected cities, charging extra for wifi is ridiculous.Parking was overpriced, too.. Staff friendly and responsive, concierge helpful. Great walking distance to all over downtown
June 25, 2014
Rated 5 out of 5 by Viola Great overnight get away
I booked two rooms for a 'girls night out'. Our rooms had an adjoining vestibule which in addition to allowing easy access between the two rooms also gave us an extra door of quietness from the main hall. The rooms were very clean - and I am very picky. The curvature of the room and windows afforded us a great view of Seattle. The rain head shower was fabulous with plenty of hot water. Everyone from the front desk, to room service, to valet and restaurant staff were fantastic.
February 24, 2013
Rated 5 out of 5 by LL7781 Stellar
The Westin in Maui is an excellent hotel/resort.
The staff is freindly, courteous, knowledgeable, and effecient.
Only minor setbacks are that pools are only 5 feet deep at the 'deep' end and that signage from room to lobby is nonexistent. Took a while to know where you are going.
Would be nice to hae IPod capability in any room that has the Bose Stereo radio.
Oh, another positive is that the beach is just a feet from the grounds.
Do yourself a favor and visit this Westin!.
December 10, 2013